Email Set up and Old owner problems

My brother gave me his old storm. I put my t mobil account chip and bought the data plan and most of the features seem to work (I think).
My brother's email is still in the email button and blackberry can't connect to the email server so that I can delect his email and put mine.
Also when I make a call the 'My number' is showing my brother's number.
Is there a way to correct this. Does he need to unregister somewhere. Does he need to go to his carrier Version to change something?
Solved!
Go to Solution.

Hi and Welcome to the Community!
Stop, go back, and start over with this:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
Make 100% sure that your brother has completed all of his steps before trying any of yours.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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