Email setting keeps changing

Question

I had to re-install my software because I had a "permissions" issure Disk Utility could not fix. I have everything working except my email. I put in the outgoing email name of my ISP smtp.citlink.net. They reguire a user name dsve and password. I enter those and when I save it. It adds my user name to the smtp name making it smtp.citlink.net.dave. Of course the ISP rejects it because it'a suppose to be just smtp.citlink.net. How do I stop it from changing?

Answer 1

You surely are not alone having problems with Mail 4.x configuration, just browse this forum for other ideas.
However, if you tried to setup your account automatically, you may wish to try to do so manually, after deleting your current settings:
(From link: http://www.macosxhints.com/article.php?story=2009091121155087 )
+When setting up an email account like Gmail, 10.5's Mail Setup Assistant provided an option to do it automatically or not via a checkbox in the Setup Assistant.+
+That checkbox is gone in Mail 4.0 in Snow Leopard, and Mail Setup assistant creates such an account automatically. In particular, a Gmail account is always created as IMAP, with seemingly no way to create it as POP.+
+To bypass the automatic account creation, hold down the Option key after entering your email address and password. Then the Create button will change to Continue, and Mail will allow you to set up the account manually. I should add that I consider the elimination of the checkbox for automatic setup in favor of this method to be an awful design decision that defies logic or explanation.+