Email Setting

I have an issue with my BB curve 9300. When I first bought it, I was able to setup my mail (hotmail) successfully. Then I decided to add another email (Yahoo mail) but it is prompting Username and password for email setting. Ever since,  I have been trying key in the usual username I always use but it is not working. So I decided to wipe clean my BB thinking that it would fix the issue. Now, Im stuck with no mails coming in and unable to set mails on my BB due to the reason Im not able to get the right username and password for mail setting.
When I press forgot password - it asks for device name. I have no clue which one is the device's name. Due to spamming also, it is saying that my device has been locked and I have to wait a certain period or call the support centre. 
Please help me. How do I go about it?
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Hi and Welcome to the Community!
Given all that you report, I think you should do exactly as it recommends...call the support centre for formal support. There may be something with your BB ID or BIS account that must be fixed from "behind the scenes".
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    tanzim                                                                                  
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