Email Setup Application version 6.11.0324.1701 ERROR

Hi,
I need some urgent help. I recently updated to OS6. Since the update, I have been trying to add an email account to my BB but whenever I try to open the setup app, it advises to update Email Setup Application 6.11.0324.1701. There is a major bug in this update.
When I click cancel, I cannot access the setup. When I click ok, the error "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by "Email Setup Application". If you proceed, "Email Setup Application" may cease to function properly. Proceed? When I click no, the entire download is cancelled and I cant access the setup. When I click yes, the unit doesnt boot and I have to reload the OS.
The update I refer to can be found at http://vodamy.blackberry.com/rest/updates/tc/6.0/6.11.0324.1701/net_rim_bis_client_en.jad
I have tried all sorts of workarounds from turning my connections off to updating via the web; all with the same frustrating result. FOR ALL USERS, DO NOT UPDATE TO OS6 UNTIL ISSUE IS FIXED.
Does anyone have a solution for this issue or does anyone have a contact in RIM that can sort this issue out ASAP?
Solved!
Go to Solution.

also having the same problem. can't send e-mails, can't use bbm - what a brick!
this is seriously annoying when is this going to be fixed????

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Email Setup Application 6.11.0324.1701

Hi,
I'm here to report a huge bug. With the Email setup application update 6.11.0324.1701.
I've tried to install it and my BB won't boot. At first I got a 606 error then I had the progress bar stuck full.
I had to reinstall the OS and restore. If I refuse the update from the software I won't get access to the setup page.
This update is here http://vodafr.blackberry.com/rest/updates/tc/6.0/6.11.0324.1701/net_rim_bis_client_fr.jad I've tried with 6.0.0.526 6.0.0.534 and 6.0.0.246 and the same issue with everyone. I've tried to load this one http://vodafr.blackberry.com/rest/updates/tc/6.0/6.11.0324.1701/net_rim_bis_client_en.jad then the BB boot but when I try to go to the BIS setup nothing happens. So I guess this is a language problem or a corrupt update. Non english users DO NOT UPDATE!!
If anyone who has a solution or can contact RIM about this..

Same for me:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/RIM-killed-my-9700-with-Update-for...
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Whew. Thanks for the response. You rock! (I also book marked that page for future use. They should tell you about that gem...)
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I seem to be having the same problem as others with the email setup application.
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yep same problem here
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I don't want to step on Boomer56's toes, but you've been without a response for six hours so I'll take a shot at it.
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Gotcha.
Are you able to access the email account from https://bis.eu.blackberry.com/html?brand=vodauk
If so, delete the email account from there then try adding it using the integrate link on the phone.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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Email setup application v. 6.11.0419 freezes 9330

I went to update the email setup application on my new 9330 and throughout the update, it prompted me several times with the message: ? is also used by "Email Setup Application." If you proceed "Email setup application" may cease to function properly. Proceed? I don't know what the ? preceding the beginning of the statement means. After I clicked on this several times throughout the update it finally updated and prompted for a restart. I restarted and the phone filled up the status bar and froze. Even after I removed and replaced the battery several times. I got the phone to unfreeze finally but I won't update the email installer again until this problem is worked out. Anyone know what the deal is?

this worked for me
NOTE: The following workaround is intended for BlackBerry smartphones running BlackBerry 6 OS only. To determine the operating system version, select Options > Device > About Device Versions on the BlackBerry. Performing the following workaround on OS versions other than BlackBerry 6 may cause the Email Accounts/Set-up application to become unusable. If this happens, a reload of the BlackBerry device software may be required. Please see KB03621 for steps for reload the BlackBerry device software.
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Having serious issues trying to get email to work. Email shows up in the end, but I can't compose.
When I try to open Messages icon and update the Email Setup Application the below happens
When I try to set up my email account, it prompts me to do an update (Email Setup Application Version 6.11.0419.0755).
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Then error reading ‘Uncaught exception: java.lang.Error comes up. Click OK.
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Have you found a solution yet?

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I also have this problem, but with a Torch. It bricked my phone, so I had to reload the operating system. I updated to the most current version. I went back to the email setup program, so as to add a new email address, and the setup program checked for updates and asked me if I wanted to upgrade. I said no, so it stopped running the program. As it happens it will not allow you to use the program until you update, but it does not survive the update. There are a series of underlying modules that the program update gripes about -- that it requires newer versions of certain modules than the ones that exist on the Blackberry. But, as I said, I have upgraded to the RECOMMENDED current version of the OS.
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Not happy!

Email Setup Applicatio​n version 6.11.0324.​1701 ERROR

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Email Setup Application version 6.11.0324.1701 ERROR