Email Setup Error

I just transferred to a new phone, and the email setup is not working. Last time this happened, I used the "rogers.blackberry.com/rest/EmailClient" with no issues but now that site is not found! Help!

Hello kl23
O.K. fIrst register your Handheld with your network then Wait till a Registration messages comes in your message box after that try again and see if that helps
a)On the Home screen of the BlackBerry smartphone, click Options, or click Settings > Options
For BlackBerry Device Software 6.0 to 7.1, Device > Advanced System Settings > Host Routing Table
b)Press the Menu key and click Register Now
c)Wait till a Registration messages comes in your message box.
Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.
After that go to www.blackberry.com/integrate and try to add your email account.If that does not help then I think you need to Contact your Wireless service provider to know about the issue.
Prince
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It sounds like you need to reload your device's software. Before you do anything else, backup your data with Blackberry Desktop Software. Make sure you have any serial numbers, etc of any 3rd party apps written down. When you are ready, perform a security wipe of your device. To perform the security wipe, do the following:
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Email Setup Error on the 8900

When I try using the email setup wizard and select 'I want to create or add an email address', I always get an error message saying 'Your device had a problem connecting to the server'. I have to cancel and abort the process.
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Quesion, you can access to any web page with your device?
You can add the account through your carrier web page, log in on your account, go to setup blackberry mail and add the mail account.
Try resetting the device too, with the phone turn on, take out the battery for 30 seconds and install the battery again.
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If your issue has been solved, please mark the post was solved.

Email Setup error on curve 9300

I have a curve 9300, whilst changing my device thru the desktop software, the system stopped and did only some of the transfers. My BBN works, My Browser works but when I go to set up my email, i get the usual email setup: Internet MAil Account AND Enterprise account. When I click that it comes up with a screen saying create an account with yahoo, gmail etc. I go thru the process and it comes up with a message "update failed". Can you please help? Thanks

Hello Alanj,
Welcome to the forum.
At this point I would suggest you contact your mobile network provider to ensure you have the correct data plan setup on your account.
-SR
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E52 Email Setup Error,

Dears,
I set up my Gmail on E52 the first day when I bought it, but after a while it didn't work, and now when I try to setup my Gmail again it tell me: "an Error acquired in mailbox setup,try again"
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Quesion, you can access to any web page with your device?
You can add the account through your carrier web page, log in on your account, go to setup blackberry mail and add the mail account.
Try resetting the device too, with the phone turn on, take out the battery for 30 seconds and install the battery again.
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Email Setup Application version 6.11.0324.1701 ERROR

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I need some urgent help. I recently updated to OS6. Since the update, I have been trying to add an email account to my BB but whenever I try to open the setup app, it advises to update Email Setup Application 6.11.0324.1701. There is a major bug in this update.
When I click cancel, I cannot access the setup. When I click ok, the error "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by "Email Setup Application". If you proceed, "Email Setup Application" may cease to function properly. Proceed? When I click no, the entire download is cancelled and I cant access the setup. When I click yes, the unit doesnt boot and I have to reload the OS.
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also having the same problem. can't send e-mails, can't use bbm - what a brick!
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Hey guys,
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OK...so I still cannot tell...did you make this attempt via the on-device email setup wizard or via your carriers BIS site (from a PC/Browser)? Which ever one you tried, you should try the other.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
KB10154 How to integrate a POP or IMAP email account through advanced integration
KB12288 Unable to integrate or validate a Google Mail account with BlackBerry Internet Service
Also try, from your BB Browser, this link:
www.blackberry.com/integrate
See if you can configure from there.
Also, you may need to ring up your mobile service provider...sometimes they can integrate an email account where the end user is having trouble.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email setup problems - user name error

Hello,
This afternoon, I was handed a blackberry for the first time by my work. It had previously been someone elses but was wiped. I am having problems trying to get it to set up my emails. Here's what is happening:
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Hi and Welcome to the Community!
It may be that you have an older device, older OS, and older email configuration app. As such, BIS is likely not linked to the BB ID (that's a newer capability). Rather, you need the actual BIS credentials that are associated with that BB...the BIS service is linked to the BB PIN, and that linkage is at the service provider side, so wiping the device itself does nothing concerning the BIS account credentials. You either need those or you need the carrier to reset the BIS account.
As a company BB, you should probably seek support from your admins...it is also possible that they are blocking the use of personal email accounts on the company owned BBs.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Hello all, I'll try to be as specific as possible, sorry, until we figure out this first predicament first, screenshots will have to wait.
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I wasn't able find any answers on this forum as to the error message I was getting while trying to set up my WindowsLive email client.
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Email Setup application is not working on my device Blackberry Curve 9320

Dear Sir/Madam: I am unable to set up email using Email Setup application on my device. However I can setup my email accounts through the mobile service provider's web portal. Every time I try to setup emails from my device using "Emails Setup" option, I get the message "Your device encountered a problem with this application's server". Looking forward to your kind response Thanks Nini

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HP Officejet Pro 8500 A910 Scan to email failure Error Server Failure Try again Later message

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E75 email setup problems with 210.12.15

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Hi,
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