Email SetUp Part 2

Hi, I contacted my work IT department about setting up work email through BB.  They wrote that they  do not support exchange server syncing with BlackBerry's but they offer standard send/receive capabilities through standard IMAP configuration.
They sent me instructions but how on the BB can I make this happen?  I don't see anywhere in the Email Setup where it asks for server name, server type, etc.?
This is a follow-up to a previous Email thread I started

When you go into the email setup portion and Add a new account, do you see "Other" as a choice to choose from? Go into that and input your school email address and password and hit next. If it doesn't find all the settings for you there should be an option to manually enter in settings. Then you can put in whatever information it asks for.
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Similar Messages

  • Email setup asking for Username and Password.

    I recently backed up my phone on my computer and ever since I did, it's like all of my personal settings were deleted as well. For instance, I had to fix my all of my profiles sounds after backing up, and I went to my Blackberry Appworld, scrolled over to My Appworld and it says 'no downloads' and I have downloaded a lot of applications. That's not really a problem for me, as long as I get messages when updates come out for the apps...? Now, I am trying to setup another email  address and when going to 'email setup wizard', I am being prompted for a Username and Password. I don't remember ever making a username or password for email setup, but was able to firgure out I could put my PIN in for my password to be sent, which it was. BUT I still do not know what my username is, and I've tried my email addresses with and without what's after the @ and still no luck.  Could somebody please help me resolve this problem?

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    but you must know it to proceed. Or, call your carrier and ask to have the BIS account reset (basically they shoudl delete it and recreate it for you).
    1. If any post helps you please click the below the post(s) that helped you.
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  • Purchase order printout / email setup

    Dear Expert,
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  • Email Setup Application Does Not Work After Update

    I seem to be having the same problem as others with the email setup application.
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    I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems.  I am at the end of my rope, and I don't know what else to do?!  
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    HELP.

    yep same problem here
    i had this problem and got a replacement handset.
    i have had to do an update and got the same issue yet again.
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  • Email Setup application is not working on my device Blackberry Curve 9320

    Dear Sir/Madam: I am unable to set up email using Email Setup application on my device. However I can setup my email accounts through the mobile service provider's web portal. Every time I try to setup emails from my device using "Emails Setup" option, I get the message "Your device encountered a problem with this application's server". Looking forward to your kind response Thanks Nini

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    Article ID: KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Help please - Bricked Phone - Now no email setup or app installation possible!

    Hello,
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    My phone (curve 8520) was bricked/nuked and I fixed it following these instructions http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry.
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    After this I tried a security wipe. Nothing.
    Today I tried installing facebook and got this message "Download Failed 907 Invalid COD"
    After that I tried following these steps http://supportforums.blackberry.com/t5/BlackBerry-Bold/Done-a-Security-Wipe-and-now-can-t-set-up-my-... but I dont get any message after registering HRT (http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB00510&sliceId=2&cmd=displayKC&d...
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    I need email on my phone for work...
    Thanks!

    Hi and Welcome to the Community!
    MissTangerine wrote:
    After that I tried following these steps http://supportforums.blackberry.com/t5/BlackBerry-Bold/Done-a-Security-Wipe-and-now-can-t-set-up-my-... but I dont get any message after registering HRT 
    Given that, you need to talk to your mobile service provider...it is their network that your BB must attach to, and for some reason it is not doing so. But, since it is their network, you need their formal support to resolve this.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Email Setup Applicatio​n version 6.11.0324.​1701 ERROR

    Hi,
    I need some urgent help. I recently updated to OS6. Since the update, I have been trying to add an email account to my BB but whenever I try to open the setup app, it advises to update Email Setup Application 6.11.0324.1701. There is a major bug in this update.
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    The update I refer to can be found at http://vodamy.blackberry.com/rest/updates/tc/6.0/6​.11.0324.1701/net_rim_bis_client_en.jad
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    Does anyone have a solution for this issue or does anyone have a contact in RIM that can sort this issue out ASAP?
    Solved!
    Go to Solution.

    also having the same problem. can't send e-mails, can't use bbm - what a brick!
    this is seriously annoying when is this going to be fixed????

  • Something's wrong with my Email setup

    i follow some demo video i've watch about the Email setup it helped but the problem is in the email setup it doesn't say ''i want to create or add an email adress'' but it only says ''i want to use a work email account with a blackberry enterprise server''... so what now? please someone ;/

    Dont worry about it then, Its on each blackberry but not everyone can use it, your employer would have an Enterprise server and you would have and admin and a bunch of other stuff. your employer would give you details...
    If all this sounds foreign to you. chances are you dont have access and thus.. no worries
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  • 5800 Email setup wizard use data connection withou...

    While setting up my email account on 5800xm through Messaging>Options>Settings>Email, the email setup wizard automatically opens. After defining the email address and password, the wizard automatically attempt to connect through 3g data connection to retrieve the email settings. Why is there no options to choose which connection to retrieve the email account settings?
     Does anyone expereince the same problem? How can i change this? 
    was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
    KeN82Ny

    It seems to have worked on my 5800 Xpress.  To decode the advice, two icons regarding the email setup were on my screen, one for email and one for email set up.  The email set up was in pink.  I pressed the white button to get the Organise, went in , selected the pink email set up icon and Removed it.  Now both icons are gone.  We will see tomorrow morning if I get the annoying message again asking me to go on the network.  Think it is sorted. I suspect that accidentaly starting the proceedure keeps it hanging around in the background.

  • Email Setup Error

    I just transferred to a new phone, and the email setup is not working. Last time this happened, I used the "rogers.blackberry.com/rest/EmailClient" with no issues but now that site is not found! Help!

    Hello kl23
    O.K. fIrst register your Handheld with your network then Wait till a Registration messages comes in your message box after that try again and see if that helps
    a)On the Home screen of the BlackBerry smartphone, click Options, or click Settings > Options
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    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • New computer - email setup beachball

    I am looking at the mother of all computers - the 24 inch imac and its beautiful. I connected to the internet just fine but email setup using Mail is just giving me the beachball. Any for whatever reason there is no Mail Help when I go to Help.
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    FYI, if you have a 24" iMac it is not an iMac G5. That is an Intel-based iMac.

  • Delegated Administrator Force UID to Email local Part on account creation

    I would like to force the login id on account creation to be the same as the email local part.
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    Edited by: sigilik on Feb 20, 2009 4:54 PM

    sigilik wrote:
    For the most part the system is going to be email only, I could go through and set all the appropriate settings on all the comms components to use the mail attribute as the auth lookup, but from a management perspective I think it would make much more sense to have user@domain actually be [email protected] a user to log in with their mail: attribute value is much more flexible. Restricting the uid to be the same as the mail: attribute prevents you from easily changing the mail address (e.g. the user changes their name when they get married) without also having to change the uid (which is a long-tedious process to be avoided if possible).
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    I mean considering that traditionally a uid on a unix system has always mapped that user to that system's domain wouldn't this make sense? Or am I missing something....Mapping the uid <=> email address made sense when the user logged into the mail-server to access their email. It was easy to remember (and route) the email address login-uid@unix-host.
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    Shane.

  • Email setup Application is gone

    I updated my BB Curve and now my email setup application is gone.  i have selected "show all."  so, right now i can't update or verify any of my email accounts.  anyone have a solution?  thanks
    Solved!
    Go to Solution.

    1. Options > Advanced > Host Routing Table > Menu > Register.
    2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
    if still nothing...
    3. resend your service books from your carrier BIS site.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Help!! please email setup requesting enterprise activation after factory reset

    after i did a factory reset i notice my email set up is requesting enterprise activation email and password i don't have either so now my email setup can't work unless i do it and my native browser won't connect and blackberry protect won't work. i registered the blackberry thru hosting and i got your blackberry is registered but i can't get the other apps to work since i need the enterprise activation.

    i got the phone from ebay so i don't know if it's on BES and as far as a blackberry data plan i have verizon prepaid and i activated the phone thru them with no problem and i signed up for BIS with no issues but i don't remember the password to get the service books sent to my phone. the phone just stop working a couple of days ago i have had it since october with no issues until now. the first thing i notice was i stopped getting email and it said my service was blocked so i did a battery pull that didn't work. then i did a security swipe and now i can't access the email setup or the browser and it says that i don't have a data plan needed to use it which i don't get since i have had no problems since october. i was told on by someone that maybe i was over my data but i just looked and saw i wasn't and it rolled back since i paid on the 24. this is like the 3rd incident since switching from post paid to prepaid it is making me want to switch carriers

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