Email setup solution required please?

Hi, new to blackberry and done a silly thing when setting the phone up, pressed I want to use a work email with a blackberry Enterprise Server. Ok, I admit it, I am an **bleep**, but the question is how can I reset this email setup please. Any help would be gratefully recieved.
Many thanks.

Well, even if you did press that you were on a Enterprise server, and you are not, nothing should have happened since you can't be activated on one.
You need the Personal Email Setup option icon, do you have that?
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier an inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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E72 email setup problems. Please help

I am trying for some time now to set up my email account on my new Nokia E72 without any succes. I hit the email setup button, chose the right acces point provided by the mobile company and after I enter the email and password the mesage "maximum number connections in use. Close an active connection first" appears. Here I only have two options OK or CANCEL. Hitting CANCEL it just gets out of what I was doing. Hitting OK it only gives me the acces point which I am using without any other option so I have to close it. Could anyone help me with this problem please?

Then you better check if other apps like Facebook, Worldmate, etc.. use connections.
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Email setup assistance required

Morning everyone,
I need some help in setting up my email (8900 Curve) with my work email server. First problem is that the work uses a Microsoft 2007 Exchange servers with kookies (what I've read that it's not possible to conect). Based on this do I need to be on BES or BES?
I've then tried to autoforward the mails from outlook to my phone, but this is also not working?
Any advise?

Hi There,
I think you mean to use BES or BIS??
Ok, BES is compatible with MS Exchange 2007, which allows your to have wireless email and also wireless sync with calendar and PIMS. If you company has a BES already, simply have your BES Admin to add you onto it and obtain an activation password to activate it.
On the other hand, BIS mainly target individual users and supports: Post Office Protocol 3 (POP3) / Internet Message Access Protocol 4 (IMAP4) with Secure Sockets Layer (SSL) or non-SSL using standard ports:
110: POP3, non-SSL
995: POP3, SSL
143: IMAP4, non-SSL
993: IMAP4, SSL
Microsoft® MSN® HTTP (Microsoft® Hotmail)
CS2000 (AOL®)
Microsoft® Outlook Web Access 5.5, 2000, 2003, and 2007 using standard ports:
80: OWA, non-SSL
443: OWA, SSL
Refer to http://www.blackberry.com/btsc/KB05333
I am not sure what do you mean to autoforward mails to your phone? For either BES or BIS service, mail are push to your device as a copy instead of autoforward
Message Edited by Forza on 07-06-2009 07:27 PM
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If you issue is resolved, mark Accept Solution next to the resolution post.
Feel free to search www.blackberry.com/btsc to find your answers.

2 Cisco Iron Port (Cisco C370) Email appliances Solution Required

Hi All,
I NEED THE
technical proposal based on below requirements:
2 Cisco Iron Port (Cisco C370) Email appliances with below options for 3000 users licenses:
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2) Anti-virus
3) Content Filtering
4) DLP
5) Encryption (Optional)

Any technical proposals will need to be provided from your Sales Ops/Account team - or reseller. I would suggest opening a dialouge with them, in order to get the answer you are looking for. It will not come from the support forums.
http://www.cisco.com/web/services/order-services/index.html
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Security Update Issues Solutions Required Please :)

I've been having issues since the latest security update for OS 1.5.8. I want to restore my system to a Time Capsule backup but my OSX install disks are for 1.4 and don't have the option to restore from backup, as far as I can see...Help?

hi Auds77, this is probably caused by microsoft update kb3013455 which can cause font rendering issues on vista:
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<sup>reference: https://support.microsoft.com/kb/3013455</sup>
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Email Setup Application for my Curve 8330

I recently updated the desk top to the current verison. Under applications it shows email setup application required, but it will not let me set it up. Does anyone have any ideas on what I need to do?
Thanks

So what happens when you click on that icon?
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Email setups

Hi Newbie here, needing help with regards to my BB that cannot send/receive emails and cannot open email setups... please help! thanks!

Hello BillJ! thank you for your quick response.
Here's the thing, my account with Sun includes free connections to facebook/twitter (social sites) and 1 email to setup. When i got my phone, i set up my yahoo email account without a problem but when my line got cut for a day due to some problems and then was restored on the next day my problem with my email account surfaced. i've called the Sun's customer service but up until now they do not know what to do with my problem. They've been repeatedly instructed me to check the Service Books and to register in the host routing table. Been doing that for quite a while now but still my email wont work. Plus, in my email setup it indicated that i have 1 setup email but when click to check the email setup, i was prompted a window where they want me to create another email address that would bear the @suncellular.ph.blackberry.com and i dont want to setup another email aside from my yahoo email address. Can the security wipe solve my problem?
thank you for your help!

Help please - Bricked Phone - Now no email setup or app installation possible!

Hello,
I'm new here and I've searched your posts looking for a solution to my problem but nothing seems to work.
My phone (curve 8520) was bricked/nuked and I fixed it following these instructions http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry.
All went well except for the fact that I lost the email setup icon on my phone.
I tried using this link http://www.mobileemail.vodafone.pt/ but they tell me I have to use my phone to do it. When I try it using my phone it won't let me and I receive a message telling me that I need to contact my network provider.
After this I tried a security wipe. Nothing.
Today I tried installing facebook and got this message "Download Failed 907 Invalid COD"
After that I tried following these steps http://supportforums.blackberry.com/t5/BlackBerry-Bold/Done-a-Security-Wipe-and-now-can-t-set-up-my-... but I dont get any message after registering HRT (http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB00510&sliceId=2&cmd=displayKC&d...
Does anyone know what's wrong with my phone? Can it be fixed?
I need email on my phone for work...
Thanks!

Hi and Welcome to the Community!
MissTangerine wrote:
After that I tried following these steps http://supportforums.blackberry.com/t5/BlackBerry-Bold/Done-a-Security-Wipe-and-now-can-t-set-up-my-... but I dont get any message after registering HRT
Given that, you need to talk to your mobile service provider...it is their network that your BB must attach to, and for some reason it is not doing so. But, since it is their network, you need their formal support to resolve this.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT201441 I do not know the old owner please email His solution is possible the old phone to communicate with him

I do not know the old owner please email His solution is possible the old phone to communicate with him

Apple will never release personal information about you or anyone else to any consumer. It is your responsibility to verify the device before purchasing it if you choose to go through a third party. Recommendation: Buy Apple products from an authorized reseller.
You are experiencing Activation Lock. If the previous owner will not remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
Activation Lock: http://support.apple.com/kb/ht5818
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

Easy solution for Q10 and POP email setup

I am posting a suggested solution to all of the POP email headaches for anyone running OS 10. I recently upgraded from a Torch 9810 to the Q10 and have had an awful time trying to intall and run my sympatico.ca email accoun in the new OS 10. I understand this is an POP email account.
I have stumbled upon this solution quite by accident - not one of the so-called tech experts at Bell or Rogers Wireless, despite countless hours spent on the telephone and in chats with them, were able to suggest this to me, which I found quite astounding!
All fo the tech experts kept telling me to install my sympatico.ca email account as a POP account - despite dozens of attempts, it would never work and sync properly!
The solution? Go into the advanced email setup options and choose Outlook as the account type, not POP, Exchange, or anything else. Enter your email address and account password and do not change any of the default settings that OS 10 will give you. Just finish the set up and, presto! You have access to all of your account folders and sycing seems to work magically.
I hope some of the tech experts at the Internet and wireless providers read this forum from time to time...it could save frustrated customers many hours!

It's possible that Sympatico has recently enabled Exchange Active Sync (EAS) access. If so, that is a great thing for all Sympatico users.
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Email setup and Network Solutions

My client's site is hosted on Network Solutions. I entered the information for email into the ADDT control panel (server name, port, username[email], password) but any page that calls the send email trigger fails to connect to the mail sever. Has anyone run into this problem either on Network Solutions?
I've done this many times successfully on other hosting companies.
Thanks in advance for any help.

kkhalifeh, when you enter the email setup, choose the advanced options and attempt the mail setup.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Email Setup - Please Help!

I'm trying to complete the setup wizard on my Curve 8520 but when I go to Email Setup there doesn't seem to be an option for personal email addresses, only for work email accounts. Can anyone tell me how to find the non-work option? Thanks x

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Using my work email setup on my iPhone 5 I am unable to send the email on my own hotmail account. Please help !!

Using my work email setup on my iPhone 5 I am able to send emails to all my colleagues on same network but I am unable to send the email on my own hotmail account. Please help !!
I have setup email using POP settings.

Okay, so you are sending mail from a work account on the iPhone 5, however if you try to send it to your hotmail or gmail accounts from the same work account, they are not received on the hotmail or gmail account? Is that correct?
YES - (The message is shown as delivered as its moved to sent folder)
Then secondly, if you attempt to send mail to anyone from the hotmail or gmail accounts on the phone to anyone at all, they show sent but never arrive. Is that correct?
NO - I dont have any hotmail/gmail account setup on my phone. Its a new work phone and I only have work email account setup on the phone. I was just trying to send a test email to my hotmail and gmail account but failed to receive those using my work email account on iphone 5.
I have tried receiving email on my work account on iphone, sent from my hotmail account (using web) and received it.
Incoming is all fine and I am able to receive emails from all sources but outgoing is only sucessful if I send it to anyone using my company's email account.
Sorry if my question wasn't clear earlier. I really need to fix this..
Best regards,

There is no option to add an email account in the email setup settings please for your help!!

Hi everybody,
i just became fan of blackberry. i am trying to set up the email i already have in my yahoo account.
I am following the guide and i go to setup email settings. However, there is just the option of "I want to use a work email account with a blackberry enterprise server".
is there any other way to set up my yahoo account in my device?
thanks a lot for your help!!
Regards
Dimitris

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you should then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Help!! please email setup requesting enterprise activation after factory reset

after i did a factory reset i notice my email set up is requesting enterprise activation email and password i don't have either so now my email setup can't work unless i do it and my native browser won't connect and blackberry protect won't work. i registered the blackberry thru hosting and i got your blackberry is registered but i can't get the other apps to work since i need the enterprise activation.

i got the phone from ebay so i don't know if it's on BES and as far as a blackberry data plan i have verizon prepaid and i activated the phone thru them with no problem and i signed up for BIS with no issues but i don't remember the password to get the service books sent to my phone. the phone just stop working a couple of days ago i have had it since october with no issues until now. the first thing i notice was i stopped getting email and it said my service was blocked so i did a battery pull that didn't work. then i did a security swipe and now i can't access the email setup or the browser and it says that i don't have a data plan needed to use it which i don't get since i have had no problems since october. i was told on by someone that maybe i was over my data but i just looked and saw i wasn't and it rolled back since i paid on the 24. this is like the 3rd incident since switching from post paid to prepaid it is making me want to switch carriers

Email setup solution required please?

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