Email Setup Torch 9800 Username Password

Hi, I'm using a BB Torch 9800, basically I changed my email password recently and now need to change the settings on my BB. However when I tried to go to settings to change my email account settings, its asking for login? It not my email account or BB ID login as I tried to register to that and that didn't work. Then I think its the BB account (which is different from BB ID... so confusing...) So I tried register that but doesn't seem to allow me to do so.... Any suggestions would be appreciate it! Alternatively, should I wipe all the info and start again? Many thanks!Maria

Hi all; still trying to set up emails on my Torch.
Using a Curve it is fine.
Pull the 3 SIM and put into the Torch.
Boots up fine.
Phone works fine.
Email setup > enter username ( my main email address ************@aol.com ) > enter password ******
BB throws up ! message says username invalid - must contain at least 4 characters.
HELP PLEASE!!
e
Fair winds and kind landfalls

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I found the answer.
Apple has turned on an app-specific password for iPhoto and other Apple apps. It's located in the Apple ID management section under Passwords and Security.
As soon as I entered that new generated password in iPhoto I was able to send a pic with my iCloud.com email address.
Now I know where to go. Thanks for your help.

Email setup asking for Username and Password.

I recently backed up my phone on my computer and ever since I did, it's like all of my personal settings were deleted as well. For instance, I had to fix my all of my profiles sounds after backing up, and I went to my Blackberry Appworld, scrolled over to My Appworld and it says 'no downloads' and I have downloaded a lot of applications. That's not really a problem for me, as long as I get messages when updates come out for the apps...? Now, I am trying to setup another email address and when going to 'email setup wizard', I am being prompted for a Username and Password. I don't remember ever making a username or password for email setup, but was able to firgure out I could put my PIN in for my password to be sent, which it was. BUT I still do not know what my username is, and I've tried my email addresses with and without what's after the @ and still no luck. Could somebody please help me resolve this problem?

You must have done something more than just a simple backup -- a backup does not change device settings or preferences or write anything to the handheld.
As far as the email setup, it should not be your email address, it's whatever you created, perhaps the first part of your email, the part before the @ ?
but you must know it to proceed. Or, call your carrier and ask to have the BIS account reset (basically they shoudl delete it and recreate it for you).
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Deleting emails on Torch 9800

Obviously I am a new user, hence silly question.
How do I delete email messages from my device?
I can of course do this singularly but I mean deleting several emails at any once.
I'd be very grateful for some help. Thanks

Open messages and highlight a date (blue highlight) then press the menu button (blackberry symbol next to the trackpad), then scroll to "delete prior." All prior emails will be deleted.

Whenever i try email with iPhoto i get message pop-up saying the sever didn't recognise your username/password combination.

Whenever i try to email with iphoto i get a pop-up saying THE EMAIL SERVER DIDNT RECOGNISE USERNAME/PASSWORD COMBINATION

Are you sending from your iCloud Mail address? And do you have two-step verification enabled?
If you had two-step verification enabled, you have to set up an app-specific password for iPhoto, if you want to use iPhoto as a Mail client.
See the post below:
Re: I am using iPhoto version 9.6 and I can no longer get an email sent with a photo attached. I get an error message saying the email did not go through because the server did not reply. I can send the photo with Mail. Help!in response to Gary Kissler | This solved my question
This solution is for those of you using 2-step verification for your Apple ID and are using iCloud as the mail server that you are trying to mail photos with.
I too had this issue. The problem in my case occurred because I had setup 2-step authentication for my Apple ID. If you have done this then you will get the error message "the mail server did not recognize your email/password...". To solve the problem go to:
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Click "Manage Your Apple ID"
Verify your identity with the device you selected (if this step does not show up then you have not likely set up 2-step authentication and this is not your solution)
Click Password and Security in the left column
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Trying to send pix in iPhoto and get message email server does not recognize username/password combination.

apple message when trying to send an email " email does not recognize username/password.

Go to iPhoto's Accounts preference pane, delete the email account and add it back.
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Bb 9800 torch on 3 UK will not accept username and/or password for email setup

Fair winds and kind landfalls

Hi all; still trying to set up emails on my Torch.
Using a Curve it is fine.
Pull the 3 SIM and put into the Torch.
Boots up fine.
Phone works fine.
Email setup > enter username ( my main email address ************@aol.com ) > enter password ******
BB throws up ! message says username invalid - must contain at least 4 characters.
HELP PLEASE!!
e
Fair winds and kind landfalls

Email setup - password and username

I've had my BB for 3 weeks and i love it... although I am somewhat paranoid about excessive bills. (Will have to ensure I understand what functions are covered by contract and which I have to pay through the nose for.) Anyway onto my point.
I set up my gmail email using the email setup function. Was very easy actually. However, i can't remember my username or password to get back in. (All i wanted to do was to add a signature rather than have the default 'email sent using Blackberry on orange' at the end of emails.)
Is there anyway to reset this? If I could at least remember my username I could recover my password - but i've tried every username I can think and no joy. Would anyone be able to suggest anything? If not, would Blackberry be able to assist me? It's not an earth shattering problem as I can get and send emails at the moment. However I hate not having full access due to my own stupidity in not writing down the PW and UN and storing securely.
Any assistance or advice welcome
Wendy
Solved!
Go to Solution.

Well it's clear there are no new problems! Just found the answer in another thread:
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=3044&query.id=78088#M3044
Will take this advice

Torch 9800 ''email set up icon not responding'' ... unable to edit or set up email accounts.

Torch 9800, Network provider, O2 UK.
Although my BlackBerry service with O2 is connected and working as normal, I am totally without email on my Torch 9800. I have owned the Torch 9800 since March. All has been well until last week when I changed the password on one of the 3 email accounts I had set up on my device. This password change left one of the accounts unable to send or receive mail, and is also what lead me to discover that I could not enter email set up on my device or via my network providers website ( www.o2email.co.uk ) .
I have spent hours on the phone with O2 discussing this issue. The usual checks and procedures have been carried out, battery pulls, checking settings etc and the service books have been deleted and resent several times. These actions have not resolved the problem but instead led to the loss from my device of the other 2 email accounts which were working correctly but have now disappeared into thin air. Having tried all possible solutions with O2 I now come here looking for an answer.
When I visit my Network Providers BlackBerry mail service trying to create an account using my pin etc, I am without fail getting a pop up box containing the error message ''Your account is not accessible via HTML browser. Please use your devive to access BlackBerry Internet Service'' !? The result is the same whether I log in from my device over 3G or Wireless, or from a PC (have tried several browsers) .
On my device, when I click on the Email Accounts icon from the setup menu nothing happens, no response at all. I have tried many times and there is just no way to set up or edit mail accounts. I am without mail on my device and growing increasingly short of patience.
I am now hoping somebody here can offer me some advice on how to resolve this issue. What use is a BlackBerry without email capabilities ? I see from researching email set up problems on the Torch 9800 that I am not alone here so if somebody at BlackBerry is listening ? If this is a Torch 9800 issue then I am sure you will be doing all you can to resolve this but in the meantime PLEASE help by offering a solution to the issues I have mentioned.
Thanks
BlackBerry is for Life not just for Christmas
Solved!
Go to Solution.

Welcome to the forums, bs342!
Well, since you searched the forums, you are undoubtedly aware that the problem you report is unfortunately a common one these days. The good news is that RIM is definitely aware of and working on the problem.
First, let's try something on your computer. What browser are you using? Your problem there might just be as simple as clearing cache in your browser, then closing and reopening the browser to try the website again.
If that doesn't work, try this:
From your device's browser, go to mobile.blackberry.com. Select your country of choice, then go to Communicate>Email. Scroll down to Other Personal Email and click on Integrate Now, then Launch Email Setup. You should be able to integrate your e-mail accounts that way until RIM has fixed this issue.
Please let us know how it goes!
*** If I've been helpful please consider clicking the LIKE BUTTON beneath my post.
*** Please remember to mark your thread as "Resolved" by clicking on OPTIONS to the right of the post and selecting "Accepted Solution."

Unable to verify my email on my blackberry torch 9800.

Can someone please help I am unable to verify my email on my blackberry torch 9800. - I used to receive my email but I received ane email requestion for me to verify my email and password by going into setup and going into my email but when I go into setup and go into email account my phoce freezes. What can I do?
Solved!
Go to Solution.

Please try this FIRST, using your BlackBerry browser...
• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.
If that works and completes your email setup/editing, good.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Username for email setup

Hey,
I've had my torch for a little over a year now and when I first set up my emails, everything worked perfectly fine with it, but now it won't let me recieve emails to my phone at all from my gmail account. My first problem was that I needed a password as I thought I knew my username, so I went on blackberry's website and changed my password. My problem now is that it still won't allow to use my setup and says the combination is wrong, which means my username is wrong. On the blackberry website it says my username is my email address and when i try to change it to a normal username, it says that it has to be an email address. But on my blackberry torch when i try to put in my email address as my username in my email setup it tells me that 'the username is invalid. A user name must be at least 4 characters' and I found out that it's the @ sign which makes it invalid.
How can I find what my username is, or change it so that I can restart my email or at least check that it works, because i cannot send emails either as it says that the account is in invalid mode.
Also, my wifi hasn't picked up any wifis at all, even though it used to. Is there anywhere I can turn it on or anywhere where I could possibly have something turned off without knowing it? It's very frustrating when it doesn't find any networks, when I'm standing right next to a perfectly working router.
Thanks,
Penny

You can always try going to your carrier's self-serve BIS site to set up email addresses on your phone (your carrier will help you with it along the way) or you can type www.blackberry.com/integrate from your phone's browser.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Can't active Internet email account since I hard reset my torch 9800

HI, I did a hard reset lately because I wanted to clear my enterprise email . Since this time, I can't active internet email like Hotmail on my torch 9800. I have the option to activate my old email in the menu "Email Account Activation" but when I try to verify my password I have an error message " Sorry, unable to continue your session. Please log in again," Does somebody know what I can do to activate my old email or a new one?
Jordane
Solved!
Go to Solution.

thankssssssss you just save my life it took me 2 days by myself without success despite I did it 3 times before with the old scroll down system.
BillJ wrote:
Yes. You can use Telus's self-serve BIS site from where you can add, delete and edit email accounts for your phone from your PC. You'll have to call Telus to get a user/pass combo but it's worth doing.
Secondly, if you don't want to bother with that option, you can type www.blackberry.com/integrate from your phone's browser. That will get you the same results as the first link I gave to you.
I hope that helps you.
did it 3 times before with the old scroll down system.

Cannot load additional email box on Torch 9800

Heelo
I am having a problem loading an additional email addressonto my BB Torch 9800. I am receiving a message advising that my email address and/or password is incorrect. All this inofrmation is correct as the mailbox is fully operational on the same email address and password on Outlook. Please help.

Heelo
I am having a problem loading an additional email addressonto my BB Torch 9800. I am receiving a message advising that my email address and/or password is incorrect. All this inofrmation is correct as the mailbox is fully operational on the same email address and password on Outlook. Please help.

Email setup username

When trying to login to the existing users email setup, my username is either not recognised or is invalid. If I used the screen name of my BB ID then the password does not match whilst when I used my full registered email address, it won't recognise the @ symbol and says the my username is invalid.
I've been stuck with this problem for a month now and Orange says there's nothing they can do about it.
Any ideas?

Ask Orange to delete your BIS account, and re-add it to your account.
Then you can setup fresh and set a new username/password.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Share pictures got message "The email server did recognize your username/password combination". Help. Please.

Share pictures got message "The email server did recognize your username/ password combination" Help. Please.

Hi lamvando,
It sounds like there may be an issue with the email account you have setup on your iMac. I would recommend running the Connection doctor in Mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Thanks,
Matt M.

Email Setup Torch 9800 Username Password

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