Email submit button doesn't work with Thunderbird

I created a LiveCycle (v8.2.1) form with the email submit button. Works fine if the sender is using Outlook. If their using Thunderbird, it does not. I installed Thunderbird on my system (normally I use Outlook) and set Control Panel/Internet Options/Programs email to use Mozilla Thunderbird as the email program. When I click the Email button on my LiveCycle PDF form, I get a message telling me: Select an Email Client. The "Desktop Email Application" radio button is checked and that should be fine; the explanation for this button indicates that it should be checked "if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.". I leave that checked, since I am using an email application and click OK. After 20-30 seconds, I get a message with the title bar: Microsoft Office Outlook "A program is trying to access e-mail address information stored in Outlook..." Allow|Deny|Help. I click Deny. After a minute or so, an Outlook "New" email window appears with the appropriate information from my LiveCycle PDF form. Right content, wrong email client. Since Thunderbird is my "default" email application, where is LiveCycle coming up with Outlook? What do my customers do who don't use Outlook?
I hope someone has a good solution.
Thanks.

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Similar Messages

  • Email submit button doesn't work after digitally signing document

    I have a PDF fillable form that works great except for the digital signature fields. Every employee needs to fill it out, sign it, hit the email submit button to faward it to the boss, who then signs it and saves it. There are two digital signature fields that need to be signed by different people. If the employee fills out all of the fields and then hits the email submit button, everything works as it should. However, if they sign it digitally like we need them to and then press the email submit button, nothing happens. It's like the button is no longer interactive at all. The mouse doesn't even change anymore when hovering over it. How can I fix this?

    When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
    Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
    For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

  • Email submit button doesn't work in Reader 9

    I designed a form that will successfully submit a filled out PDF form to my email address using LiveCycle Designer 7.0
    If I open it using Acrobat Pro 7.0, it will successfully submit. When I open it in reader 9, it will not. I click the submit button and nothing happens. I am using Outlook '07.
    Thanks for your help.
    Randy

    Have you enabled "Extended Form Rights for Reader" for the PDF?
    Without the name of the Reader product explains it all.

  • ADOBE LiveCycle Designer 8 - EMAIL SUBMIT BUTTON DOES NOT WORK

    I created a new form in Adobe LiveCycle Designer 8, but the email submit button, nor a regular button assigned with a 'submit' function will do anything. It should initiate a new Outlook email but it does not. My default programs are set correctly (default email program and the default "mailto" program are set to Outlook). This document was created not only with ALC8, but on a Windows Vista PC with MS Office 2007. I ran a test to see if it would work on a WinXP SP2 machine with Office 2003 and it still did not work.
    Can anyone help?

    Alan
    Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
    This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
    filename_dataset_0001.pdf
    then a file type that can be edited, saved and submitted by Reader users:
    filename_pub_0001.pdf
    You can save this to your intranet server or email direct to the recipient.
    When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
    Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
    That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
    Regards

  • Submit button doesn't work after moving form to another parent container

    I'm re-arranging the page using jquery. When I moved a div or table containing a form to another div, the submit button doesn't work anymore. Using the emulation mode under the Inspect Element feature of IE, the same code works for IE9 but not under IE10
    and up.
    Any ideas?
     

    I will steal the answer that George gave to a similar question, because it turns out it is applicable here as well:
    George Johnson  on Feb 23, 2012 11:17 AM 
    When you distribute a form, it replaces the email address that you've set up in a submit button with the email address you have specified in "Edit > Preferences > Identity > Email Address". So before you initiate the Distribute Form process, change the email address there to the one you want to use.
    It is a ridiculous solution, because it means I have to make the identity of my personal copy of Acrobat the email address of someone else or some other department when I make the form, but whatever -- at least the form sends now.

  • Can't Add Credit Card (submit button doesn't work)

    Hey. Recently come across a problem trying to add my credit card so I could buy a Twitter app that works with Twitters new authorization.
    The submit button doesn't work. It is still there, but it is unclickable, it doesn't load up anything, or do anything. It doesn't change to being clickable at any time.
    If it helps, I have the Palm Pre, I'm with O2 (UK).
    Can anyone help?
    Post relates to: Pre p100ueu (O2)

    This sounds like a credit card related issue. Has anything about your credit card changed, like a new expiration data? You can go to App Catalog, tap the drop-down menu, select Preferences and Accounts, then choose the account name, enter your profile password, tap continue, When the Edit Credit Card screen appears, re-enter the credit card number and confirm that the remaining info is valid or enter any new information, then submit.

  • Submit button doesn't work when form is uploaded to website

    I created a form with a submit button that works well when I open the form from my documents.  However, once I upload that same form to my website, the submit button doesn't work.  Any ideas how this can be fixed?

    If the form is opened in the browser, it is probably using the browser's built-in PDF viewer (e.g., Chrome and Firefox), which likely does not support the submit action. It's possible to disable the built-in viewer and configure it so Adobe Reader is used to view the PDF and the submit button should work. This will be something each user would have to set up, so providing instructions is a good idea.

  • Email button doesn't work with Adobe Reader, only Acrobat

    Hi,
    I'm new to Adobe products and don't have much experience. Here's my problem.
    I used LiveCycle Designer ES2 to create a fillable PDF form, with an email submit button. (uses mailto: to open users Outlook and attaches the pdf automatically)
    The form is viewable by all, but the email button only works if opened with Acrobat.
    Is there a way to have this work with Reader? We obviously don't have Acrobat licenses for every user.
    Any support or assistance would be greatly appreciated.
    Thanks

    The problem is deeper than that. It's not reader. Now the same form I was creating in LifeCycle Designer ES2 yesterday, with the actions working perfectly, no longer work. None of the actions are working.
    Could it be realted to me trying to set the default version compatibility to Adobe 7. It gave me warnings, so I set it back to 9.
    Any help would be appreciated.

  • Email submit button is not working

    Now facing strange problem for email submit button. A custome script (event.target.submitForm) is used for sending mail. It is working well adobe reader 9.1 but getting block Acrobat X pro. Also update reader can not submit the form by mail.
    A pop box appears which says Acrobat does not allow the connection to:..........
    I was trying to allow the restriction but not get any option to select. Edit > preferences > Trust Manager > change setting > under manage internet access I cannot edit any option.
    Has adobe changed any policy? How can I submit form by email?

    The email button can only work for Reader users if the document is Reader-enabled with Acrobat (or LiveCycle Reader Extensions). Do you have Acrobat?
    For the text field problem, you just have to make them multiline. In LiveCycle Designer, select a text field, open the Object palette, and select "Allow Multiple Lines" on the Field tab. You may want to also select "Limit Length to Visible Area".

  • Submit button doesn't work unless I use the record wizard

    If I create a form using the data objects/insert record/record wizard my form works fine..ie..the date gets inputed into my mysql database.   However, if I create the form myself without the record wizard my submit button does not work.   Any suggestions or thoughts on what I am doing wrong?

    It could be a problem with that script.
    You think?
    I'd say it definitely is.  But without seeing any code, we can only guess.

  • Email Submit Button doesn't use default email software

    When I click the Email Submit button, the form does not use my default email program (Eudora). Instead it uses an old hotmail account which I don't even use anymore.
    All other web pages bring up Eudora when I click on a mail link.
    Only Live Cycle documents do not.
    I have the latest version of LiveCycle.
    Is there a fix for this?

    When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
    Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
    For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

  • The Submit button doesn't work

    Hi all,
    this is my first post, so first off all sorry for any bad
    english.
    I have some code that makes a login system in flash with PHP.
    Well the problem is that when i click de submit button when
    registering a new user, flash wont go to the frame i want (just
    stands in the same frame), still the user is registered in the
    database.
    this is the code of the button:
    help please.

    Try this code.
    I'm not positive it would work but I think the problem is
    that you put the loadvars within the function (?). I don't know if
    that'll cause any problems but I assumed it would.
    In addition to that, I'm not sure if anything in error might
    be returned. My assumption is that it should be undefined. But then
    again, it might be null, not undefined. So, just to make sure, I
    included to check if user != "ok".
    Well, I hope it does work!

  • Trouble submitting my feed to itunes - 'submit' button doesn't work

    itunes is not allowing me to submit my podcast.
    I'm going to http://www.apple.com/itunes/store/podcaststechspecs.html then clicking on 'submit a podcast'
    I then enter:
    http://feeds.feedburner.com/TheStartupStudio
    the button that says 'continue' doesn't work when I put my mouse over it. But if I hit the enter key, it does take me to the next screen.
    first problem: itunes is not picking up the most recent changes I made to my description
    BIGGER PROBLEM: if I go to submit it and try to push 'submit' or hit the enter key, nothing happens. I have had this problem for weeks.

    x

  • Submit button doesn't work - DWcs5

    I've created a form in DW CS5 using these properties:
    <form action="mailto:[email protected]" method="get" enctype="text/plain" name="Guest Form" target="_blank" id="Guest Form">
    I've watched 4-5 video tutorials and they all say to do it this way. But when I actually hit the submit button in my browser (Chrome, Firefox, IE), it simply opens a blank email. Here's my form:
    http://www.azvacationhomerentals.com/ContactUs_Guest.html
    What am I doing wrong?

    Using mailto in a form action is highly unreliable with many drawbacks.
    See http://www.apptools.com/rants/mailto.php
    It relies on your visitor having email software installed which is set up for email. If they use web mail such as Gmail, Outlook.com, Hotmail or Yahoo, the form submission will fail.
    Use a server-side mail processing script instead.
    Your website host may already have a pre-wrtten script available on the server.

  • Submit button doesn't work on some computers

    I have a form with a submit button at the  bottom.  It works fine from my laptop but when I try to submit from my PC I get the message "this operation is not permitted".
    Both machines run Windows 7, both are running IE 9, the laptop has reader version 10.1.3, the PC has reader vesion 10.1.4.  That is the only thing I can think of. . .
    Does anyone have any ideas as to why this works sometimes and not all the time?
    Thank you!
    Carol

    You will get that message in Reader, but not Acrobat, if the document is not Reader-enabled. Are you sure the laptop is not using Acrobat and do you know if the document has been enabled?

Maybe you are looking for

  • Badi for Z-Fields updating using BAPI_CONTRACT_CREATE

    Hi Experts, I need badi name required for updating Custom fields in contract while creating purchase contract. I am using BAPI_CONTRACT_CREATE for creating contract. Thanks & Regards, Sushant singh

  • Using API

    Hi I am a beginner to java. I want to use javamail API to send a mail which is to be part of my java program. I downloaded javamail API from sun. How can I incorportate in the Java program? Thanks in advance Kuttan

  • WI-FI security when traveling?

    If I have my OS 10.6.4 firewall enabled and are connecting to the internet using a hotel's WI-FI how secure am?

  • Re:The requirements for installing the Oracle 10g

    Hi I wish to install Oracle 10g on a Laptop(Pentium 4 AND 512 Mb Ram). Is this configuration enough?

  • [SOLVED]running xwindows session over ssh

    hi guys, i'm trying to run an entire xwindows session - the complete openbox-session - over ssh. i'm having some joy, in that i can run graphical programs such as gedit, or pcmanfm, luakit or whatever else on the client end no problems. is it possibl