Email submit button - email subject doesn't work

I have a form I created in Livecycle. I have an email submit button.
The properties of the button let me change the subject of the email. But no matter what I set that to, when the button is click it will only send the form saying "Submitting Completed Form"
I cannot get it to change to anything else!
I am using a manual distribution method (also when saving it will let me rename the form, but then just creates a _distributed.pdf file that is the same name as the form).
Also the email to never changes. I can set it to whatever I like, but when I distribute, it will also go to the person designated when I made the form.
I'm using ES2 on Win 7 64 bit.

What type of CC are you using. The only supported ones are Master Card and Visa. If you are using a different one then it will not allow you to use the Submit. I appolgize, I want to be sure of the issue.
If you are still having problems the next step is a partial erase on the device. Here is a link on how to do that process:
http://kb.palm.com/wps/portal/kb/common/article/23197_en.html

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Email submit button concatenate subject and body

Hello Expert,
I'm trying to modify what the body of the email will look like once the user has pressed an email submit button. In Livecycle designer, I clicked on the button and viewed java script code
this.resolveNode("#event.#submit").target = "mailto:"+$record.XXXXXX.MAIL_ID.value+"?subject ="+" Subject line "+"&body="+"Body of the mail";
Whenever i click the button its conacatenate the subject line with -- " Subject line &body body of the mail ".
My requirement is to change the body of the mail. Can anyone help me on this issue.

Hi Abdul,
Try this. Create a regular button and in the click event put this script.
var mail;
var add = mailAddress.rawValue; // the to mail address you want.
var msg = "Sample message"; // This is the body of the mail Customize it as per need by fetching value from different fields
var sub = "Sample Subject"; // This is the subject of the mail.
event.target.mailDoc({
          bUI: true,
          cTo: add,
          cCc: '',
          cBcc: '',
          cSubject: sub,
          cMsg: msg
Thanks,
Bibhu.

I add a "Submit" button, but it doesn't work?

I added a Submit button to a form, but it does not show up once the form is distributed. It this one of the many issues with the "Submit: button?

Try a hard reset:
Remove the battery and unplug the DC power adapter. press and hold the power button for more than fifteen seconds. plug in the DC power adapter (leave the battery out for now) press the power button
Although I am an HP Employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

Email submit button issue

Hi Guys,
I have designed few forms recently and i am fairly new to livecyle, I have actually 2 issues, bit odd and i have tried to be as much discriptive as i can.
email submit button on all my forms works but it sends email to one perticular address and not to one that i programmed it to.
I.e. Form 1 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 2 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 3 - email to [email protected] - when submit button is pressed it sends email to [email protected]
Now when i use this button on actual form it sends email to right addresse but it is obviously in XML format and wouldnt work for us, when i use button on distributed copy of the form (created via distribute form button) it sends email to wrong addresse in PDF formate (which is the formate we like).
Also whatever i put in Email Subject box - it will always put "submitting completed form" in the email subject line.
Not sure if it makes any different but we use outlook and i have tried this from several pcs.
I think i have cheked and rechecked everything and can't fix it, any help would be great.
Process i use to create this button is - Insert >standard>email submit, i will then put desired email address and email subject in relevant fields under Object pellette.
Thanks,
H

There are two ways to set the adress in LiveCycle I know:
1st is with the button itself, second is with Javascript/Formcalc.
If I got you right and you have 3 different forms you could search for the [email protected] adress in the xml's and exchange it there or check out where the form gains the mail adress from. It's the easiest method to get rid of something you are not that sure where it is located in the form but know what it does ;D . (I had some similar problem since I overtook forms of someone else.)
Did you check this thread out? http://forums.adobe.com/thread/462681?tstart=0
Paul gave an example there how to deal with the various things on mail buttons.
Edit: PS: On which event did you script it? Normally you can't script on the mail button itself so you need a fake button like Paul said.
I'm also not good with Reader Extensions, since I can't experiment with those sry

Email submit button doesn't work after digitally signing document

I have a PDF fillable form that works great except for the digital signature fields. Every employee needs to fill it out, sign it, hit the email submit button to faward it to the boss, who then signs it and saves it. There are two digital signature fields that need to be signed by different people. If the employee fills out all of the fields and then hits the email submit button, everything works as it should. However, if they sign it digitally like we need them to and then press the email submit button, nothing happens. It's like the button is no longer interactive at all. The mouse doesn't even change anymore when hovering over it. How can I fix this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Customise the email submit button with custom email, cc, bcc, subject and body - almost working!!

Hi
I have been working on trying to customise the email submit button to custom entry email address, cc, bcc, subject etc etc
You can use the pre-submit function on the email button
I am using the following code:
this.event__click.resolveNode("#submit").format = formatlist.rawValue;
this.event__click.resolveNode("#submit").target = "mailto:"+customemail.rawValue+"?subject="+subject.rawValue+"&cc="+cc.rawValue+"&bcc="+bcc.rawValue+"&body="+body.rawValue;
THis is picking up values from a dropdown and a series of text boxes the values of each area.
This works beautifully except for the subject area. For some reason teh subject area copies the entire srting from the subject onwards, all other areas (cc & bcc & body) all only copy the value assigned to its function.
Any thoughts
Feels like a bug in the coding but it may also be intentional.
Thanks

I believe that there was a bug logged for this issue, here is a workaround.
Add a regular button to the form used to execute the EmailSubmit button (you can make the EmailSubmit button invisible)
On the click event of the "newly added" regular button add your script
NameOfEmailSubmitButton.event__click.resolveNode("#submit").target = "mailto:"+customemail.rawValue+"?subject="+subject.rawValue+"&cc="+cc.rawValue+"&bcc="+bcc.rawValue+"&body="+body.rawValue;
NameOfEmailSubmitButton.execEvent("click");

I want to have users submit the form in PDF format but it doesn't work using the email submit button

Hi all,
I have a form that I want to be returned to a specific email address as a PDF File. This is so that reservations people can open the pdf, and extract the information from it. Keeping it as a PDF will allow them to easily read and use the form.
When I use the "Add and Email Submit button" approach, as outlined in the "How to" area, everything works fine, except that the format of the submitted file is in xml, not Pdf which is what I need it in.
I then tried adding a Button to the document from the Library, and set it's "Control Type" to "Submit". This provided me with the submit sub-tab, where I set the "Submit Format" to PDF. In the "Submit to Url", I entered the following - "mailto:[email protected]" (without the quotes)
The first approach works, but is not in the PDF format that I need (I believe).
The second approach keeps giving the following error when one selects the submit button - "This operation is not permitted".
We use Lotus Notes (yes, I know...not my favorite either, and it may be the problem here).
Any help that might be provided is greatly appreciated!!
Rob

Thanks, but, using the "free" version of Reader, there is no opportunity to open nor import the xml data - the menu options do not exist - there is no import listed.
If we try to open the xml file directly, then we get an error - something to the effect of "unsupported file type, or the file is corrupted".
I just noticed in my Pro version that there is the command File ->Form Data ->Import Data to Form... command. Is this what you are referring to?
What do you recommend? Perhaps the easiest thing to do would be to purchase a few copies of Acrobat Pro for the reservations people to use? I was hoping that the free version of reader would do it, but perhaps not?
Thanks again,
Rob

Email submit button doesn't work with Thunderbird

I created a LiveCycle (v8.2.1) form with the email submit button. Works fine if the sender is using Outlook. If their using Thunderbird, it does not. I installed Thunderbird on my system (normally I use Outlook) and set Control Panel/Internet Options/Programs email to use Mozilla Thunderbird as the email program. When I click the Email button on my LiveCycle PDF form, I get a message telling me: Select an Email Client. The "Desktop Email Application" radio button is checked and that should be fine; the explanation for this button indicates that it should be checked "if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.". I leave that checked, since I am using an email application and click OK. After 20-30 seconds, I get a message with the title bar: Microsoft Office Outlook "A program is trying to access e-mail address information stored in Outlook..." Allow|Deny|Help. I click Deny. After a minute or so, an Outlook "New" email window appears with the appropriate information from my LiveCycle PDF form. Right content, wrong email client. Since Thunderbird is my "default" email application, where is LiveCycle coming up with Outlook? What do my customers do who don't use Outlook?
I hope someone has a good solution.
Thanks.

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

ADOBE LiveCycle Designer 8 - EMAIL SUBMIT BUTTON DOES NOT WORK

I created a new form in Adobe LiveCycle Designer 8, but the email submit button, nor a regular button assigned with a 'submit' function will do anything. It should initiate a new Outlook email but it does not. My default programs are set correctly (default email program and the default "mailto" program are set to Outlook). This document was created not only with ALC8, but on a Windows Vista PC with MS Office 2007. I ran a test to see if it would work on a WinXP SP2 machine with Office 2003 and it still did not work.
Can anyone help?

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Email submit button is not working

Now facing strange problem for email submit button. A custome script (event.target.submitForm) is used for sending mail. It is working well adobe reader 9.1 but getting block Acrobat X pro. Also update reader can not submit the form by mail.
A pop box appears which says Acrobat does not allow the connection to:..........
I was trying to allow the restriction but not get any option to select. Edit > preferences > Trust Manager > change setting > under manage internet access I cannot edit any option.
Has adobe changed any policy? How can I submit form by email?

The email button can only work for Reader users if the document is Reader-enabled with Acrobat (or LiveCycle Reader Extensions). Do you have Acrobat?
For the text field problem, you just have to make them multiline. In LiveCycle Designer, select a text field, open the Object palette, and select "Allow Multiple Lines" on the Field tab. You may want to also select "Limit Length to Visible Area".

Email Submit Button doesn't use default email software

When I click the Email Submit button, the form does not use my default email program (Eudora). Instead it uses an old hotmail account which I don't even use anymore.
All other web pages bring up Eudora when I click on a mail link.
Only Live Cycle documents do not.
I have the latest version of LiveCycle.
Is there a fix for this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Add text field into the 'subject' of a email submit button

I have a form where the client will enter their name, organisation, query and details of their query into text fields. I would like the text in the 'query' field to be added to the 'subject' of the email submit button. This will identify different queries submitted by other clients before opening up the completed pdf form attachment.

Hi,
if you use ES3 or ES4 you can use my macro to create email scripts with values from form fields.
http://thelivecycle.blogspot.de/2012/05/mailto-maker-marco-v1.html

Email Submit button works in Acrobat but not Reader

I have a form with an email submit button. When those who have Adobe Reader click on the Submit button, nothing happens. For the users with Acrobat, the submit button works as designed. The users all have the latest version of Reader, Java and Flash. When the Acrobat users click the button a box appears asking them to select Desktop or Internet email. Once they make a selection, the form is sent. When the Reader users click the button nothing happens. I'm sure there must be a setting somewhere that I need to adjust. Can you help me?

Hi Susan,
I appreciate we have meandered through this, but bear with us...
Here is a screen shot of a regular button set up to return the completed form as a PDF.
Now if you deploy this form WITHOUT Reader Enabling the form, then users with Reader will see this warning:
However before you deploy the form open it in Acrobat and go to the Advanced menu (in version 9) and select "Extend features in Acrobat Reader" and save the form with an amended name. Then send this new "Reader extended" form out to the users with Reader and they will be able to return the completed PDF.
Without seeing the actual form it is difficult to work out how the submit button is set up.
Hope that helps,
Niall

Email Submit Button - Crash (Not severe)

To reproduce:
1. Create a new blank form. Select Next.
2. Select Defaults. Select Next.
3. Select any Return Method (E.g. Print) Select Next.
4. Select Finish to start.
5. Insert an Email Submit Button.
6. Leave the Email Address and Subject fields blank.
7. On the click event for example, type a code (e.g. app.fullscreen = true;)
8. Going back to the email field type an email address or subject.
9. Designer wouldn't be able to catch the error and crash.
This bug report is tagged as not severe since users can circumvent by simply avoiding this sequence. Note that other similar actions may trigger this event.

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Email submit button using drop down boxes, cc field and

I have a form that I would like to have the employees use a drop down box that already exists on the form with names and email addresses and use those names in the to field of an email submit button. Also, I do have a static cc: address in teh cc field and for the subject of the email to use an existing field such as the name field as the subject of the email and attach the form to it.

I tried that but it does not seem to be working. I am a JavaScript Novice. I am trying to use the mailto field based on email addresses in a dropdown box, a static cc field like cc: [email protected] and for the subject to be based on the company name field on the form. But before all of that I want to make sure all the required fields are filled out. help I have been working on this for over a year. It may seem simple but it's not working.

Email submit button - email subject doesn't work

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