Email tabs not visible

Hi.
I've just migrated to BT mail so still finding my way around.  One thing is bugging me (yes, only one at the moment!).  When I open an email, read it and then want to simply move onto the next message, I can't find a way to do it!  There's no "Next Message" or Previous message buttons.  The Help suggests there should be an Inbox tab, which there is, and that each message should display in its own tab as it's opened, so I could switch between the tabs (as it was with BT Yahoo), but these tabs are not visible for me.  There is an Inbox tab and then as I open a message no new tab displays (the Inbox tab just updates with the message).  I have to click the Inbox in the left pane or the little icon next to the Inbox tab so I then lose the message. I can't find any setting, etc.  Does anyone have any suggestions?  I use Google Chrome so am wondering if that's got something to do with it. 
Thanks in advance!

If you set it up as an IMAP account, not a POP3 account, it will replicate all your folders and emails that you have on webmail. You do not need to import them it will do it automatically.
See link for setting it up.
http://windows.microsoft.com/en-gb/windows-vista/windows-mail-setting-up-an-account-from-start-to-fi...
and this link for the settings you need.
http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/346,6588,6591
When setting it up select the manual set up rather than the wizard. Make sure you put the correct settings in the right place and you will have no problems. It will take you less than 15 minites to set up.
Hopefully once you have done that you will wonder why you ever used webmail.

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