Email times displayed as UTC

Hi,
I'm having a weird display issue in Mail. All emails show in the list with times that are UTC instead of PDT. My date and time and international system preferences are correctly set to display Pacific Daylight time (Los Angeles) in standard American date format. Apple Mail is the only program that isn't obeying that setting.
To make this more interesting, I've configured Mail in a non-standard way. Since there's no obvious way to lock out access to Mail other than to create a separate user account (which doesn't meet our needs for this system), I created an encrypted sparse disk image and moved ~/Library/Mail/ into that disk image. I then created a symbolic link to point ~/Library/Mail/ to the disk image volume.
This work around is working out perfectly and provides me a way to secure access to email without creating a unique user account. The only funky thing appears to be this date display issue.
I know that the disk image implementation is non-standard and probably not recommended, but it's the only way I could figure out how to secure access to my mail within a shared single user account (which I need for other reasons).
Any ideas on how to correct this date display issue?
Thank you,
Todd
iMac Mac OS X (10.4.10)
Mac OS X (10.4.10)

Following is the full header for another sample message. I have other accounts on this server that I check on other computers using Apple Mail and time displays properly, so I doubt it has anything to do with the email server. This is a POP account and the server runs some flavor of BSD running sendmail/postfix or something similar. While the sample below was sent from MS Exchange, the date display issue applies to the display of all messages.
The following message appears with Date Received: "Today 3:35 AM".
The Date Sent column displays: "Yesterday 8:35 PM"
The date sent is correctly showing the message time for our time zone. For some reason, date received is showing messages at GMT.
Thanks again for taking a look at this.
Todd
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[SOLVED] UTC Time Displaying Localtime

I am trying to get Conky to display the correct UTC time on my desktop, but the localtime is being displayed instead. In light of this issue, I concluded that the hardware clock must be set to use localtime, rather than UTC, and or that the system clock is not syncing correctly with the hardware clock on boot up.
So, I tried issuing the command
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Issuing the command
timedatectl status
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Local time: Tue 2013-07-16 07:27:07 EDT
Universal time: Tue 2013-07-16 11:27:07 UTC
RTC time: Tue 2013-07-16 11:27:07
Timezone: America/New_York (EDT, -0400)
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NTP synchronized: no
RTC in local TZ: no
DST active: yes
Last DST change: DST began at
Sun 2013-03-10 01:59:59 EST
Sun 2013-03-10 03:00:00 EDT
Next DST change: DST ends (the clock jumps one hour backwards) at
Sun 2013-11-03 01:59:59 EDT
Sun 2013-11-03 01:00:00 EST
After having tried the above command without success, I then entered into the system BIOS on boot, and inspected the hardware clock time, which is correctly set to the UTC time.
So, after booting again into Arch Linux, I tried using the
hwclock
command to troubleshoot the problem.
Issuing the command
hwclock --debug
yields
hwclock from util-linux 2.23.1
Using /dev interface to clock.
Last drift adjustment done at 1373971186 seconds after 1969
Last calibration done at 1373971186 seconds after 1969
Hardware clock is on UTC time
Assuming hardware clock is kept in UTC time.
Waiting for clock tick...
...got clock tick
Time read from Hardware Clock: 2013/07/16 11:19:10
Hw clock time : 2013/07/16 11:19:10 = 1373973550 seconds since 1969
Tue 16 Jul 2013 07:19:10 AM EDT -0.985669 seconds
According to the output above, the
Hardware clock is on UTC time
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Issuing the command
hwclock -r
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which displays localtime, instead of UTC.
In addition, I find it somewhat confusing that
hwclock --localtime
yields
Tue 16 Jul 2013 11:39:23 AM EDT -0.079090 seconds
which appears to be the UTC time, and issuing
hwclock --utc
yields
Tue 16 Jul 2013 07:40:17 AM EDT -0.485343 seconds
which appears to be the localtime.
I also tried using the command
hwclock --systohc
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The output of the
date
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I noted that in the ouput of
timedatectl status
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NTP enabled: n/a
NTP synchronized: no
which I believe may be contributing to the problem, but I am somewhat unclear as to whether or not NTP is necessary for the system time to be correctly synced with the hardware clock and the UTC time.
Also, I am using the Conky Metro Clock Conky configuration for my .conkyrc file.
Any help would be greatly appreciated.
Thank you.
EDIT:
For clarification, I did not actually actual want to display the UTC time with Conky, but rather the localtime. I accidentally concluded that I wanted to display the UTC time because my hardware clock was synced to my localtime, rather than the actual UTC time. Therefore, this caused the UTC time to be synced with the localtime, and furthermore, the localtime to be 4 hours behind the correct localtime in my timezone (UTC-4hrs).
Last edited by kevin.gurney (2013-07-16 22:52:15)

kevin.gurney wrote:2ManyDogs, I don't actually want to display the UTC time. The reason why I originally wanted to display the UTC time was because it appeared to be the correct time because it was actually set to the localtime in my timezone. Therefore, the localtime that was being displayed on my system was actually 4 hours behind the correct time in my timezone relative to this UTC time since my timezone is UTC-4hrs. I apologize for the misunderstanding, although I do understand the difference between UTC and my localtime, it it simply a matter of the UTC time being incorrect on my system, and, therefore, the localtime, as well.
Ah. We could have helped you much more quickly if we understood what the real problem was. Oh well, at least you have it the way you want it now.
This is what confused me:
kevin.gurney wrote:I am trying to get Conky to display the correct UTC time on my desktop
With your last explanation, I understand what you were actually asking for.
Last edited by 2ManyDogs (2013-07-16 22:36:26)

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There were two other images taken shortly before the first one mentioned above and they show the correct local time. The two files that followed the UTC timed file also show a UTC time value. Then following that the next file shows local time and then there are a number of files showing UTC for time.
If I look at the two files with Windows Notepad so that I can see some of the text strings in the exif data portion of the file, the first file has a couple different places where time is shown in the format "...hh:mm:ss-07:00" and the other in the format "...hh:mm:ssZ". The time value is preceded by the date in yyyy:mm:dd format. It would appear that Bridge is reading these values and displaying them, while PSE is getting some other time value from the file. Here is the actual string from the file that displays in UTC:
exif:DateTimeOriginal="2009-04-05T17:08:10Z" exif:DateTimeDigitized="2009-04-05T17:08:10Z"
and for the file that displays time in local time the string is:
exif:DateTimeOriginal="2009-04-05T10:08:02-07:00" exif:DateTimeDigitized="2009-04-05T10:08:02-07:00"
I've observed this same discrepany with files taken more recently with a Nikon D700 and images in NEF format. I think I can reasonably eliminate the possibility that this is a camera caused discrepancy. I suspect that some program is actually reading the local time and offset, then writing that back to the file as a UTC time value. The behaviors of PSE and Bridge seem to point to the fact that the two programs are extracting time from different fields / strings in the file. At this point the occurrance of the problem seems random, at least I've not been able to discern a pattern and reproduce it at will.
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I believe I now have more information about how PSE works and therefore need to slightly correct my original post. It looks like PSE takes what ever time it finds for the photo's "time taken," converts it to UTC, then converts it to the local time on which PSE is running. That will explain why two images taken seconds apart, with on having time coded as local time plus UTC offset and the other having an absolute UTC time, display the time taken in local time. On the other hand, Bridge (and Lightroom) just displays what ever time it finds in the file.

Emails not displayed on device. Receiving KEY_REQUEST without intervention.

Hi,
configuration:
Blackberry Enterprise Server Exchange, several BB devices.
During the middle of the night emails are recieved until a certain point on a 8100. After that, no new emails are displayed anymore. No user intervention at that (night)time. The connection to the device is stil maintained as seen in the BB server console and in the log files. Replacing the device with a brand new one gives the same result. The sim is the same. This happens every 14 days. Only solution found yet is to regenerate key from the BB device.
Perhaps somebody can have a look at the log files. Any suggestions to overcome sending this nightly request or at what time this might be generated?
Following log files:
receive no emails after 02:23:00, last email
deleted handheld emails at 04/08 10:48h  to free up space no result
power off on     10:55h  no result
regenerate key on handheld 11:20h
message received    11:30h
disp log
[30222] (04/08 02:23:06.682):{0x15B8} {username} MTH: contentType=CMIME, sizeOTA=1442, sizeOTW=3048, TransactionId=-940529779, Tag=309369
[30310] (04/08 02:23:06.682):{0x15B8} {username} Forwarding internal data to device, contentType=CMIME, routing=S84157245, device=204FFB55, size=1480, cmd=0x3, ack=0, TransactionId=-940529779, intTag=192910, Tag=309369, Submit=1
[30368] (04/08 02:23:19.246):{0x1674} {username} Packet has been delivered to device, Tag=309369
[30388] (04/08 02:23:19.246):{0x1674} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192910, extTag=309369
[30222] (04/08 02:24:08.515):{0x1660}
[30222] (04/08 02:34:55.947):{0x14F0} {username} MFH: contentType=OTAKEYGEN, sizeOTA=90, sizeOTW=90, TransactionId=1122790948, Tag=12968712
[30308] (04/08 02:34:55.947):{0x14F0} [BIPPa] {username} Forwarding data to BES Agent (S84157245_001), size=126, intTag=133610, Tag=12968712
[30222] (04/08 02:34:56.009):{0x14F8} {username} MTH: contentType=OTAKEYGEN, sizeOTA=135, sizeOTW=135, TransactionId=-940529778, Tag=309380
[30310] (04/08 02:34:56.009):{0x14F8} {username} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S84157245, device=204FFB55, size=177, cmd=0x3, ack=0, TransactionId=-940529778, intTag=192913, Tag=309380, Submit=1
[30311] (04/08 02:34:56.009):{0x14EC} {username} Forwarding status to relay, intTag=133610, Tag=12968712, Status=1
[30368] (04/08 02:34:57.822):{0xA5C} {username} Packet has been delivered to device, Tag=309380
[30388] (04/08 02:34:57.822):{0xA5C} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192913, extTag=309380
[30222] (04/08 02:34:58.056):{0x1598} {username} MFH: contentType=ITADMIN, sizeOTA=50, sizeOTW=9, TransactionId=1122790949, Tag=12968713
[30222] (04/08 02:35:00.634):{0x1504} {username} MFH: contentType=OTAKEYGEN, sizeOTA=63, sizeOTW=63, TransactionId=1122790950, Tag=12968714
[30308] (04/08 02:35:00.634):{0x1504} [BIPPa] {username} Forwarding data to BES Agent (S84157245_001), size=99, intTag=133611, Tag=12968714
[30222] (04/08 02:35:00.666):{0x1618} {username} MTH: contentType=OTAKEYGEN, sizeOTA=29, sizeOTW=29, TransactionId=-940529777, Tag=309381
[30310] (04/08 02:35:00.666):{0x1618} {username} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S84157245, device=204FFB55, size=70, cmd=0x3, ack=0, TransactionId=-940529777, intTag=192914, Tag=309381, Submit=1
[30311] (04/08 02:35:00.697):{0x1624} {username} Forwarding status to relay, intTag=133611, Tag=12968714, Status=1
[30448] (04/08 02:35:00.713):{0x15C0} {username} User changed (agent): id=73, [email protected], device=204FFB55, routing=S84157245, agent=001, ext=1, wl=0, keys=(3:3:0)
[30368] (04/08 02:35:01.228):{0x150C} {username} Packet has been delivered to device, Tag=309381
[30388] (04/08 02:35:01.228):{0x150C} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192914, extTag=309381
[30222] (04/08 02:35:01.447):{0x1620} {username} MFH: contentType=OTAKEYGEN, sizeOTA=178, sizeOTW=178, TransactionId=1122790951, Tag=12968715
[30308] (04/08 02:35:01.447):{0x1620} [BIPPa] {username} Forwarding data to BES Agent (S84157245_001), size=215, intTag=133612, Tag=12968715
[30311] (04/08 02:35:01.447):{0x10EC} {username} Forwarding status to relay, intTag=133612, Tag=12968715, Status=1
[30222] (04/08 02:35:02.041):{0x15D4} {username} MFH: contentType=ITADMIN, sizeOTA=50, sizeOTW=9, TransactionId=1122790952, Tag=12968716
[30450] (04/08 02:35:05.853):{0x15D8} {username} User unchanged (disp): id=73, [email protected], device=204FFB55, routing=S84157245, agent=001, ext=1, wl=0, keys=(3:3:0)
[30309] (04/08 02:35:08.854):{0x1674} [BIPPa] {username} Sending data to BES Agent (S84157245_001), size=34, Tag=133613
[30222] (04/08 02:44:57.016):{0xFC8} {username} MFH: contentType=sync, sizeOTA=130, sizeOTW=85, TransactionId=1122790954, Tag=12968721
[30222] (04/08 02:44:57.048):{0x14E8} {username} MTH: contentType=SYNC, sizeOTA=52, sizeOTW=8, TransactionId=64839, Tag=309386
[30313] (04/08 02:44:57.048):{0x14E8} {username} Sending external data to device, contentType=SYNC, routing=S84157245, device=204FFB55, size=88, cmd=0x3, TransactionId=64839, Tag=309386, Submit=0
[30368] (04/08 02:44:58.001):{0x14EC} {username} Packet has been delivered to device, Tag=309386
[30222] (04/08 03:02:48.944):{0x48C} {username} MTH: contentType=CMIME, sizeOTA=1116, sizeOTW=2308, TransactionId=-940529776, Tag=309399
[30310] (04/08 03:02:48.944):{0x48C} {username} Forwarding internal data to device, contentType=CMIME, routing=S84157245, device=204FFB55, size=1154, cmd=0x3, ack=0, TransactionId=-940529776, intTag=192924, Tag=309399, Submit=1
[30222] (04/08 03:02:48.944):{0x14EC}
[30368] (04/08 03:03:00.383):{0xA5C} {username} Packet has been delivered to device, Tag=309399
[30388] (04/08 03:03:00.383):{0xA5C} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192924, extTag=309399
MAGT log
[30097] (04/08 02:23:19.246):{0x344} {[email protected]} Message has been delivered to device, Tag=192910, EntryId=779541
[30066] (04/08 02:23:19.293):{0x344} Total Msgs Pending 123
this was the last email received.
[40800] (04/08 02:27:12.823):{0x2B4} {[email protected]} Starting Address Book rescan
[40891] (04/08 02:27:12.823):{0x2B4} {[email protected]} No changes detected, rescan complete (type=Address Book)
[40856] (04/08 02:29:18.831):{0x1C94} {[email protected]} Starting Memos rescan
[40891] (04/08 02:29:18.831):{0x1C94} {[email protected]} No changes detected, rescan complete (type=Memos)
[40442] (04/08 02:32:07.342):{0x1BE0} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[40688] (04/08 02:34:01.849):{0x54C} {[email protected]} Starting message deleted rescan
[40689] (04/08 02:34:01.849):{0x54C} {[email protected]} Message deleted rescan completed
[40700] (04/08 02:34:55.947):{0x1EEC} {[email protected]} Receiving packet from device, size=126, TransactionId=1122790948, Tag=133610, content type=OTAKEYGEN, cmd=0x3
[40000] (04/08 02:34:55.947):{0x1EEC} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1066867471
[40000] (04/08 02:34:55.947):{0x1EEC} *** OTAKEYGEN *** receiving RE-KEY request, transID = 1066867471
[41079] (04/08 02:34:56.009):{0x1EEC} {[email protected]} PagerImp:aveChanges: changed items = 70
[40000] (04/08 02:34:56.009):{0x1EEC} *** OTAKEYGEN *** sending KEY_ACCEPT transID = 1066867471
[40583] (04/08 02:34:56.009):{0x1EEC} {[email protected]} Sending packet to device, Size=170, Tag=192913, TransactionId=-940529778
[40279] (04/08 02:34:56.009):{0x1EEC} {[email protected]} SubmitToRelaySendQ, Tag=192913
[40279] (04/08 02:34:56.009):{0x1EEC} {[email protected]} SubmitToRelaySendQ, Tag=133610
[40000] (04/08 02:34:56.009):{0xDE8} [BIPP] Send data, Tag=192913
[40000] (04/08 02:34:56.009):{0xDE8} [BIPP] Send status DATA_ACCEPTED, Tag=133610
[40442] (04/08 02:34:56.056):{0x54C} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[40000] (04/08 02:34:57.822):{0x1B68} [BIPP] Received status DELIVERED, Tag=192913
[40692] (04/08 02:34:59.728):{0x1788} {[email protected]} Starting message moved rescan
[40693] (04/08 02:34:59.728):{0x1788} {[email protected]} Message moved rescan completed
[40000] (04/08 02:35:00.634):{0x1B68} [BIPP] Received datagram, Tag=133611
[40700] (04/08 02:35:00.634):{0x3C0} {[email protected]} Receiving packet from device, size=99, TransactionId=1122790950, Tag=133611, content type=OTAKEYGEN, cmd=0x3
[40000] (04/08 02:35:00.634):{0x3C0} *** OTAKEYGEN *** receiving KEY_CONFIRM, transID = 1066867471
[40000] (04/08 02:35:00.634):{0x3C0} No previous encryption key(2)
[41079] (04/08 02:35:00.650):{0x3C0} {[email protected]} PagerImp:aveChanges: changed items = 1, 2, 3, 10, 70, 92, 93, 94
[40000] (04/08 02:35:00.666):{0x3C0} *** OTAKEYGEN *** sending KEY_CONFIRM_PROMOTE transID = 1066867471
[40583] (04/08 02:35:00.666):{0x3C0} {[email protected]} Sending packet to device, Size=63, Tag=192914, TransactionId=-940529777
[40279] (04/08 02:35:00.666):{0x3C0} {[email protected]} SubmitToRelaySendQ, Tag=192914
[40000] (04/08 02:35:00.666):{0x3C0} {[email protected]} Completed OTAKEYGEN transaction: id 1066867471
[40000] (04/08 02:35:00.666):{0xDE8} [BIPP] Send data, Tag=192914
[41079] (04/08 02:35:00.681):{0x3C0} {[email protected]} PagerImp:aveChanges: changed items = 70
[40279] (04/08 02:35:00.697):{0x3C0} {[email protected]} SubmitToRelaySendQ, Tag=133611
[40000] (04/08 02:35:00.697):{0xDE8} [BIPP] Send status DATA_ACCEPTED, Tag=133611
[40442] (04/08 02:35:00.713):{0x750} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[30000] (04/08 02:35:00.713):{0x540} {[email protected]} Sending data to Dispatcher, size=426, Tag=192915
[40000] (04/08 02:35:00.713):{0x540} {[email protected]} SendToDispatcher, Tag=192915
[40000] (04/08 02:35:00.713):{0xDE8} [BIPP] Send data, Tag=192915
[40000] (04/08 02:35:00.713):{0x1B68} [BIPP] Received status DELIVERED, Tag=192915
[45050] (04/08 02:35:00.775):{0x1118} DBNS: DbObject=200
[40000] (04/08 02:35:01.228):{0x1B68} [BIPP] Received status DELIVERED, Tag=192914
[40000] (04/08 02:35:01.447):{0x1B68} [BIPP] Received datagram, Tag=133612
[40700] (04/08 02:35:01.447):{0x1FAC} {[email protected]} Receiving packet from device, size=215, TransactionId=1122790951, Tag=133612, content type=OTAKEYGEN, cmd=0x3
[40000] (04/08 02:35:01.447):{0x1FAC} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1066867471
[40000] (04/08 02:35:01.447):{0x1FAC} *** OTAKEYGEN *** receiving RE-ACTIVATION request, transID = 1066867471
[40000] (04/08 02:35:01.447):{0x1FAC} *** OTAKEYGEN *** sending ABORT_TRANSACTION, transID = 1066867471
[40000] (04/08 02:35:01.447):{0x1FAC} {[email protected]} HandleKeyGenCommand: Duplicate KeyGen request - ignored.
[40279] (04/08 02:35:01.447):{0x1FAC} {[email protected]} SubmitToRelaySendQ, Tag=133612
[40000] (04/08 02:35:01.447):{0xDE8} [BIPP] Send status DATA_ACCEPTED, Tag=133612
[40442] (04/08 02:35:01.791):{0x1C94} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[40000] (04/08 02:35:08.854):{0x1B68} [BIPP] Received datagram, Tag=133613
[40000] (04/08 02:35:08.854):{0x1788} {[email protected]} Processed MULTI_STATS from Dispatcher, Tag=133613
[40702] (04/08 02:36:45.985):{0x540} {[email protected]} Starting message rescan
[40703] (04/08 02:36:45.985):{0x540} {[email protected]} Message rescan completed

Update for general interest. I did some compare, after the user dropped off again. The part from:
[40700] (04/24 02:49:34.223):{0x1B64} {[email protected]} Receiving packet from device, size=217, TransactionId=1122791981, Tag=149884, content type=OTAKEYGEN, cmd=0x3
[40000] (04/24 02:49:34.223):{0x1B64} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1066868890
[40000] (04/24 02:49:34.223):{0x1B64} *** OTAKEYGEN *** receiving RE-ACTIVATION request, transID = 1066868890
[40000] (04/24 02:49:34.223):{0x1B64} *** OTAKEYGEN *** sending ABORT_TRANSACTION, transID = 1066868890
[40000] (04/24 02:49:34.223):{0x1B64} {[email protected]} HandleKeyGenCommand: Duplicate KeyGen request - ignored.
[40279] (04/24 02:49:34.223):{0x1B64} {[email protected]} SubmitToRelaySendQ, Tag=149884
[40000] (04/24 02:49:34.223):{0x184C} [BIPP] Send status DATA_ACCEPTED, Tag=149884
is typical for this user only and does not come up with other users on a key_request.
Regenerating a key from the BB device solves the problem. Only disadvantage: it occurs every 4 weeks, independent of doing a regeneration in between.

[SOLVED] Incorrect time displayed in my system

Hey Archers,
I have trouble correct time being displayed in my system.
My BIOS time is:
May 18 2012 08:39:21 PM IST
Date command displays
Sat May 19 02:09:59 IST 2012
Clearly the time displayed by date command is localtime+05:30 (Asia/Kolkata), when I expect it to be just localtime.
How do I correct this?
I dont dual boot and have just Arch installed on my machine.
And my /etc/rc.conf has this:
HARDWARECLOCK="UTC"
TIMEZONE="Asia/Kolkata"
Please correct if my understanding is wrong, but is this how it works?
When I say HARDWARECLOCK=UTC and TIMEZONE=''Asia/Kolkata",
It assumes, hardwareclock, time displayed by BIOS, is infact UTC, and, since the user is interested in timezone, +0530, it adds 0530 to hardware clock.
Thanks,
Nachiket.
Last edited by Nachiket (2012-05-19 07:22:47)

Hey Tectu,
The wiki article on Time was indeed splendid. It had all the information I needed. Thank you.
Trilby,
You were right, my hardware clock was on local time.
So this is what I did to set it correct.
1. Set the HARDWARECLOCK to "localtime" in /etc/rc.conf
HARDWARECLOCK="localtime"
TIMEZONE="Asia/Kolkata"
2. Reboot the system
3. Set the systemclock to UTC by doing a -0530 (minus 05 hours 30 minutes)
# date `date -d "-05 hours -30 mins" +%m%d%H%M%Y`
4. Copy the system clock value to hardware clock
# hwclock --systohc
5. Edit the /etc/rc.conf to set HARDWARECLOCK back to UTC
HARDWARECLOCK="UTC"
TIMEZONE="Asia/Kolkata"
6. Reboot the system.
And yes, now my system clock displays correct time
Just setting HARDWARECLOCK to "localtime" also worked. But since I the beginners guide recomments "UTC" I did all this.
Marking the thread as SOLVED.
Regards,
Nachiket.
Last edited by Nachiket (2012-05-19 07:23:33)

There is a crescent moon shape next to my time display in top border of Ipad3. What is it?

There is a crescent moon shape next to my time display in top border of Ipad3. What is it?

That is the DND, or Do not disturb option. It silences all incoming calls, text messages, emails, alerts etc.. when the device is locked and in sleep mode.
Go to Settings->Do Not Disturb. You can turn it off or on.
It can also be scheduled to automatically turn on and off, in Settings->Notifications->Do Not Disturb
Additionally The iPad Guide user guide also mentions this
iPad User guide
http://manuals.info.apple.com/en/ipad_user_guide.pdf

Change email "from" display

Is there any way for me to change how an incoming email is displayed on my phone? If so, I can't seem to figure it out.
I have two different email accounts set up, and when an email comes in, I will quickly delete any SPAM or unrecognized email addresses. Typically, I will delete several at a time first thing in the morning, for the junk that came in overnight. I have accidentally deleted ones I shouldn't have, because I didn't realize it was a work contact.
Say I have a client, John Smith. His email is [email protected] and when an email comes from him, it will say John Smith or however he's got it set up, I guess. Sometimes I will get an email from his coworker, Larry Jones, but Larry's email is not [email protected], it's [email protected]
When I look at that quickly, especially if it's truncated at the end, I don't realize it's not junk. In my contacts, I have Larry's email, and I have the contact set as Larry Jones. How do I get it to display "Larry Jones" instead of "L123JoJo1941..."
This works for phone numbers, so it should work for email, right? Like, if Larry calls me, it doesn't display the call as being from "(404) 555-6543," it displays as "Larry Jones."
If this is easy to do, and I'm missing it, please point me in the right direction. Thanks!

No, it will appear in your Hub as the user has it formulated in their mail server or setup.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My itouch mail keeps loading old emails and displaying them as unread. If I delete them it just loads 50 more older ones

My itouch mail keeps loading old emails and displaying them as unread. If I delete them, 50 more load....old ones that I have long since read and discarded. Any suggestions. It appears to be only 1 of my email accounts that does this. I have deleted the account and resynced to get it back in use, but 50 old emails come up as if they are new unread ones. Thanks for any help.

I am having the same issue and it started the same day. My other mac does it as well but has been an issue for two years. I just gave up on it and stopped using email from that mac. I just spend 4 days trouble shooting ti myself when i had time and now spent 2 hours with apple on a chat and screen share and they couldnt solve it either.

CAD agent detail real-time display

UCCE with CAD:
When agents show their statistics in the CAD window, and select Agent Detail Real-Time Display - the Avg Talking field is showing the same number for ALL agents. For example, each agent shows a value of 2:26 for Avg Talking. It would seem to me that this field should be specific to each individual agent, and not an average of all agents in the skill group. The Cisco CAD User Manual shows Avg Talking to be "The total time on calls (all talk time + all hold time) divided by the number of calls"
The other fields, i.e. calls presented, calls handled, etc, are specific to the individual agent and show different values as I would expect.
Am I mis-reading the documentation (which is entirely possible)? Has anyone else seen this?
Thanks,
Robb

Hi Robb,
Found my old TAC Case. It was for an upgrade from 7.2.5 to 7.5.6 so you might be hitting a similar issue. This is the email of the escalation from Cisco to Calabrio for the issue I had if it helps when you talk to TAC:
Problem Description:
Detailed Description
Upgraded ICM from 7.2.5 to 7.5.8 (CAD 7.5.6), after upgrade, CAD realtime
display report "Agent ACD State Log Display" start time shows a start time of 00:00:03
against every state change
Business Impact
medium:Could not see the Agent login time correctly
Troubleshooting Performed
Similar case:
http://wwwin-tools.cisco.com/casekwery/getServiceRequest.do?id=613948701#not
e48
However, the fix is
actually to go into the LDAP utility and do a hack to a certain key
within the database. Unfortunately the previous case doesn't tell which
key to edit and what to change it to. I'm presuming it had something to
do with the time zone from a mention earlier on within that case, but
not sure.
No bugs found related to the issue.
Specific Assistance Required
Need assistance to fix the issue with ACD State Log Display
Cheers,
Nathan

Setting Time zone to UTC/GMT

Dear Everyone,
I have the code for setting the time zone to moddle europe
BEGIN:VTIMEZONE
TZID:MET-1METDST
BEGIN:DAYLIGHT
RRULE:FREQ=YEARLY;UNTIL=20750331T020000Z;BYMONTH=3;BYDAY=-1SU
TZNAME:Middle European Time\, Middle European Time Daylight Savings Time
TZOFFSETTO:+0200
TZOFFSETFROM:+0100
DTSTART:19960325T020000
END:DAYLIGHT
BEGIN:STANDARD
RRULE:FREQ=YEARLY;UNTIL=20751031T030000Z;BYMONTH=10;BYDAY=-1SU
TZNAME:Middle European Time\, Middle European Time Daylight Savings Time
TZOFFSETTO:+0100
TZOFFSETFROM:+0200
DTSTART:19961025T030000
END:STANDARD
BEGIN:DAYLIGHT
RRULE:FREQ=YEARLY;UNTIL=19950331T020000Z;BYMONTH=3;BYDAY=-1SU
TZNAME:Middle European Time\, Middle European Time Daylight Savings Time
TZOFFSETTO:+0200
TZOFFSETFROM:+0100
DTSTART:19910325T020000
END:DAYLIGHT
BEGIN:STANDARD
RRULE:FREQ=YEARLY;UNTIL=19950930T030000Z;BYMONTH=9;BYDAY=-1SU
TZNAME:Middle European Time\, Middle European Time Daylight Savings Time
TZOFFSETTO:+0100
TZOFFSETFROM:+0200
DTSTART:19910924T030000
END:STANDARD
END:VTIMEZONE
I need to set the time zone to UTC/GMT with there valid values. Can someone please share the code needed to set it.
I tried to use the below but does not seem to work...
s += "TZID:/ALTEXIA/UST\n";
s += "BEGIN:STANDARD\n";
s += "RRULE:FREQ=3DYEARLY;UNTIL=3D19950930T030000Z;BYMONTH=3D9;BYDAY=3D-1SU\n";
s+= "TZNAME:UTC\n";
s += "TZOFFSETTO:+0000\n";
s += "TZOFFSETFROM:+0000\n";
s += "DTSTART:19910924T030000\n";
s += "END:STANDARD\n";
s+= "END:VTIMEZONE\n"
Thanks for your support
Joyce

Jean-Philippe,
Thank for sharing the VCALENDAR.
I tried to create the event using the code below
MIME-Version: 1.0
Content-Type: text/calendar; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
BEGIN:VCALENDAR
VERSION:2.0
PRODID:Oracle/Oracle Calendar Server 9.0.4.1.0
BEGIN:VTIMEZONE
TZID:/ORACLE/OCAL/UCT
BEGIN:DAYLIGHT
RRULE:FREQ=3DYEARLY;UNTIL=3D20750407T030000Z;BYMONTH=3D4;BYDAY=3D-1SU
TZNAME:Universal Coordinated Time
TZOFFSETTO:+0000
TZOFFSETFROM:+0000
DTSTART:19910401T030000
END:DAYLIGHT
BEGIN:STANDARD
RRULE:FREQ=3DYEARLY;UNTIL=3D20751031T010000Z;BYMONTH=3D10;BYDAY=3D-1SU
TZNAME:Universal Coordinated Time
TZOFFSETTO:+0000
TZOFFSETFROM:+0000
DTSTART:19911025T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
X-ORACLE-EVENTINSTANCE-GUID:I1+33555470+1000+0+487005621
X-ORACLE-EVENT-GUID:E1+33555470+1000+487005621
X-ORACLE-EVENTTYPE:APPOINTMENT
UID:xxxyyyz
TRANSP:OPAQUE
SUMMARY:utc event test
STATUS:CONFIRMED
SEQUENCE:0
RRULE:FREQ=DAILY;COUNT=2;INTERVAL=1;WKST=SU
PRIORITY:0
LAST-MODIFIED:20060607T152021Z
DTSTART;TZID=/ORACLE/OCAL/UCT:20060517T010000
DTSTAMP:20060607T152027Z
DTEND;TZID=/ORACLE/OCAL/UCT:20060518T010000
CREATED:20060607T152021Z
CLASS:PUBLIC
ATTENDEE;X-ORACLE-SHOWASFREE=BUSY;X-ORACLE-GUID=14B81370AE33F033E040578C7009655E;CUTYPE=INDIVIDUAL;RSVP=FALSE;CN=User_26191 jguguy_standaloneserver_26191;PARTSTAT=ACCEPTED:mailto:[email protected]
END:VEVENT
END:VCALENDAR
and the code to insert as
try {
mySession.storeEvents(Api.CSDK_FLAG_STORE_CREATE | Api.CSDK_FLAG_STORE_INVITE_SELF ,s,results);
System.out.println("Event Created");
catch (Api.StatusException e)
     System.out.println("storeEvents returned status'" + e.getMessage() + "'");
     System.out.println("storeEvents returned status'" + e + "'");
     e.printStackTrace();
The code seems to succeds printing "Event Created" but There is no event created in the calendar. I am using the Calender version 9.0.4.
Best Regards
Joyce

How to reset numbers in real time display in Cisco Supervisor Desktop?

Hi all,
I wonder about numbers in real time display in Cisco Supervisor Desktop. There are many statistic number for example : Call Handled, Max Talking, Avg Talking, Max Ready, Total Ready, Call abandoned, etc. Is there any way to reset those numbers back to zero? Please let me know.
Thank you.

Joe,
I haven't tried that, but I'm very skeptical. The CAD Agent gets stats from two places - CTIOS and RASS. RASS keeps the call log information in a SQL Desktop Engine database.
Stats derived from CTIOS reset at midnight. Obviously, restarting the RASS service has no effect on those. Call log information is being kept in a database so it seems to me that a restart of RASS should also have no effect.
I guess I will have to try for myself.
Regards,
Geoff

IPhone5s stuck in recovery mode after lots of times displaying blue screen of death, cannot restore it as iTunes displays error 14 on verification, same time phone crashes again with blue screen.

hi, my iPhone5s is only 3 months old, it has been like a whole month now since it started crashing, displaying the blue screen of death, since yesterday it was in the loop of restart-crash, and now it is stuck in recovery mode after lots of times displaying blue screen.
I cannot restore it as phone continues crashing again with blue screen, when iTunes displays error 14 on verification.
help please, this phone is all the means of communication I have.

It's a hardware problem. That's it. You shouldn't bother yourself with this situation. Just see an AASP.

Airport Blank, Time displayed is wrong, spinning wheel of death›

Hi Guys
This is the second time this has happened in the last 3 days.
My airport icon along the top toolbar is blank, even though clearly i am on the internet right now and it's working, and also the time is 50mins out. I went into System Preferences to check if i had the wrong time zone, but it's on the correct one (Wellington, New Zealand) and in System Preferences it has the correct time, yet the time displayed on the tool bar is wrong.
The other day when this happened, i shut my macbook pro (Leopard 10.5.8), and opened again, and it restarted itself, took 10 minutes on the white page with apple logo and spinning cog, and then went to a plain blue screen. I forced it to shut down and started it up and again and this happened again. I couldn't find anything on these forums to help me (on my boyfriends laptop) and went and had a look at my manual, and started up my laptop in safemode, went into my system preferences, went to startup disk and selected my local disk and then restarted my laptop and it has been working fine for the 2 days since then.
About ten minutes ago, i opened up my laptop from sleep and the airport icon is blank and the time is out again, also when i hover over that part of the toolbar i get the pinwheel, but when i hover over the toolbar towards the menus it's fine.
I just opened system preferences to have a look at the start up disk thing again and it's frozen with pinwheel there too.
Help Help Help!
I don't want to shut my laptop off right now because i know i will get blue screen when i try to turn it on again and i won't get any of your replies :P

also just noticed the "wrong time" is actually frozen, it's just frozen on 7:55pm
ta

Email times displayed as UTC

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