Email tracking app

Hi
We are developing an email tracking application to identify number of times an email is opened
Following are the steps what we are doing to achieve this
- 1. we embedded a tracking url while
sending an email, which get called at the recipient location 2.
This helps us to track the number times the email open count in our node server which sits in our Data Center DMZ
Issue : The tracking URL also called when the sender of the email tries to open his / her email from sent items
folder, so the tracking count increases (need a solution for this)
ThaScenario 2 - The embedded URL gets called everytime the recipient opens the mail, so we get the count
Issue : the URL also gets called when the user clicks on reply / reply all / forward, the email count increases
this should not happen as well need a solution for this as well
Someone Pls Help

Hi,
Did you develop a Mail App or an Outlook Add-in?
According to your description, I think the behavior is expected since the embedded URL will be called when displaying the content (reply and forward will also include the original message).
To track the message you sent in Outlook, I think you can achieve it through
Get delivery and read receipt confirmations.
Regards,
Jeffrey
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