Email unable to be retrieved unless I go to Verizon.com
Ever since yesterday, August 2nd, all of my outside devices are telling me unable to retrieve email, check that username and password are correct. The email is able to be retrieved from the Verizon website but not from outside devices. I don't think Verizon support has a clue to fix it and I have tried everything. Anyone else having this problem?
Possibly the servers were down where you were. But also possibly you are using old settings.
Did you update to
pop.verizon.net 995 ssl
smtp.verizon.net 465 ssl
Authentication normal (clear) password?
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My emails no longer show up unless I go to the mail app manually. Never had a problem before this. Help! I have shut off phone I have tried to change the time for how long the mail will show up but nothing is working
Do you mean you don't get notified of new emails automatically (eg. on the Lock Screen)? This could be because this function is turned off in Settings > Notifications. It could also be that the email account you use is having problems with its PUSH service, if it offers one.
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JoeThat really sounds like anti virus scanning to me. Try rebooting your machine into safe mode with networking and see if it works correctly then.
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I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase. I have the receipt number in my email how do i retrieve it??
At the present time, audiobooks are a one-time download and cannot be redownloaded again for free. You can try contacting the iTunes store to see if they would grant you an exception: http://www.apple.com/emea/support/itunes/contact.html.
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What is going on W/Cox email, unable to send or reply
What is going on W/Cox email, unable to send or reply on ipad or iphone error message unable to connect to outgoing server smtp.cox.net
Are you sure you have a good wifi connection?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
5230 - why only 2 email accounts with auto retriev...
Hi all.
Got a new 5230 Nuron a few weeks ago. So far: quite pleased with it.
With one exception: I have set up 4 email addresses. I'd like to set them all to auto retrieval; but the phone only lets me set 2 with that option. If I select a 3rd it tells me "maximum amount of mailboxes already automatically retrieving e-mails".
Is there a way around this?
Thanks,
Eriku will be able to store
Go to email in messages-email settings in options-retrieval settings-retrieval amount-from inbox-add as u luv .hw many as u like....
Regards
Anbu
if u like ma post click thanks or give star :-) -
I have recently purchased a film from iTunes but I am unable to watch it unless online? Is it possible to watch it offline as I downloaded it for a car journey ? Thanks
I have purchased several movies for iTunes and can watch all of them when I am offline. I bought them for the purposes of watching them on airplane flights.
Are those purchased movies? Are you sure that they fully downloaded? -
I have an ipad2 with wifi and 3G. My wife and I are traveling in France (Nice) then into Italy. We are unable to purchase a data plan because our Verizon IPad will not accept a sim chip...we are told. An Apple store employee here said this model is good only in the US. The iPads here take a sim card. We were advised by an Apple Store Employee at home that this model would work in Europe and that we could buy our service here. That does not seem to be the case. We have been told that we must invest in a modem at 200.00€ and then purchase a separate service plan for each country. We can use the free wifi wherever it is available but we cannot connect to the outside world when out of range. Is there anything else we can do?
Thanks, JohnUnfortunately, no other solution is available.
Hope this helps -
I change my email my Verizon email to Comcast email. I am continually asked to give my password for my old email which I deleted. I have deleted this Verizon email from every area on my iPad that I'm aware of, And yet he still appearing. How do I solve this.
What you are describing sounds like you created a new apple id with your new comcast email address. There may be apps on your ipad that are associated with another id that was using your verizon email address. If thats what you're saying then those apps need to be updating by using the apple id that was used when they were downloaded.
If you're talking about something else then maybe a lttle clarification is necessary.
Go to settings/itunes and app stores. make sure the correct apple is shown.
Go to settings/mail, contacts and calendars. Makes sure all of the accounts are current.
Go to settings/icloud, facetime and messages, verify the same. -
POP email account is not retrieving messages unless I launch mail.
Messages used to come through to my phone while screen was locked. Now I have to launch the email application for the phone to check with the server. I don't know if I may have changed some setting.
"Fetch" and "Push" are not explained in the manual.For POP mail you must have Fetch enabled if you want mail to be retrieved when the Mail app is not open. Push is for email accounts that support Notifications. Examples are gmail, iCloud mail, Hotmail, yahoo and AOL. If you have one or more email providers that support Push and you enable it then your POP mail will also be retrieved when you receive mail on the Push account.
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Delete emails from server after retrieving with IMAP protocol?
Hi,
I am using Mail as my email program and have set up my account with IMAP.
When I use the POP protocol, I get the option to 'Remove copy from server after retrieving message'. When I set up Mail with the IMAP protocol, there is no such an option. The result is that my server inbox is slowly filling up and I manually have to login on my server to delete older messages.
Is there a setting to automatically remove retrieved messages from my email server using IMAP?
Thanks for your help.
ErikDear Thomas,
Thanks for the clarification! Now I understand the mechanism.
Still I would like to know if there is a way to automatically remove retrieved messages from the e-mail server. Would it help to automatically move my incoming messages in INBOX to a different mailbox in Mail.app? How would I set this up?
Thanks for the response!
Erik -
There is a major flaw in the design and use of AppleIDs and their use across the entire Apple product line. It could be fixed easily if I could "unverify" an email address that I used for a certain appleID. After over an hour talking with phone tech support they had no clue what to do so I proposed a temporary solution and gave up.
The problem is I had an apple id that I used for iTunes, and I had my main email address which was from MobileMe which got switched over to iCloud. My iTunes appleID is of the form that is just a word and not an email address. Because of this I was unable to use it for iCloud. The email address associated with the iTunes account appleID was my main email address which happened to be my MobileMe email address. Apparently once an email address has been verified with an account there is no way to unverify that email address. I already realized that I would have to have 2 appleIDs , one for iTunes and one for mobile me and I was ok with that. The problem was that the MobileMe email address would not let me set it as my email address because it had already been verified with my iTunes appleID. This left my MobileMe/icloud email address even though it IS an email address in and of itself, without an associated email address. I am unable to associate the email address that I want with that appleID. My solution was to create yet another email account and just use that but now that is causing problems with apps like "iMessage" , "Find my Friends" , and "FaceTime." I want my correct email address (MobileMe/icloud address) to be used to identify me me with my friends and relatives act. not the email address that I was forced to create as a temporary solution. If there was just a way to "Unverify" an email address or merge accounts this would not be a major issue. As it stands though this is a very confusing and incredibly annoying problem that Phone TechSupport had no clue whatsoever as to what could be done. Does anyone know a fix or if there is some way to Unverify an email address that you used (the lady on techsupport said they couldn't).I've also had this issue and it beggars belief that they could have something so stupid as a policy.
I have no less than 8 Apple devices that I use actively not to mention the family who have more.
I have an Itunes account and have bought a load of music and movies etc.
I also (foolishly) took a MobileMe subscription and hardly used it.
Now, when I try to register for Facetime I can't register the one and only email address that I use.
Apple support says even though they have been using that for purchases on Itunes, App Store, MobileMe, etc etc, I cannot use it for Facetime! And Facetime requires the address so people who know me and know my one and only email address can call me on Facetime.
No, instead, I must use another new email address!!
How totally stupid.
Support are really unhelpful on this issue as well. They keep talking about multiple accounts and the address being used on these accounts. These accounts are Itunes, MobileMe. And who do they belong to?? One person, ME!!!
The last reply from support today was:
Dear Roger,
Unfortunately, there is no further information we have to offer and have now addressed all your concerns. This case is now considered closed. any further contact regarding this issue will be unanswered. However you are welcome to contact us if you need help with something other then this case.
Thank you for understanding.
Sincerely,
Kristin
iTunes Store/App Store and MacApp Store Customer Support
Ah, NO! You have not addressed my concerns.
It is almost like they don't want any existing clients on Itunes and MobileMe to use Facebook.
I don't get it???? Help........ -
Verizon's WhiteList of email senders won't work unless you know who they are blocking
I have Verizon FIOS with a POP3 email account, which is configured on several PCs and my smartphone. Monday I contacted support by phone about lost incoming emails on all the systems. Four of them were emails that I bcc'ed to myself earlier that day and never received. There was also one that my sister-in-law sent the day before that was never received on any system. The support tech told me that sometimes Verizon decides to block some incoming emails for various reasons. The tech then told me how to "whitelist" the senders that were being blocked. I did whitelist the senders that I knew I has lost emails from. What I don't understand, is how I am supposed to know what important emails I didn't get? If Verizon is going to do this, they should email me a list of the senders they decided to block, so I can review the list and add important ones to my Verizon whitelist.
That said, evidently Verizon doesn't realize that their subscribers depend on email for important communication, and should act more responsibly. If their servers are too busy at a given time, they should queue the messages for future delivery. If messages are dropped because they suspect spam they should allow the subscriber to see what was blocked, and have a chance to retrieve the messages.Punchcard wrote:
I have Verizon FIOS with a POP3 email account, which is configured on several PCs and my smartphone. Monday I contacted support by phone about lost incoming emails on all the systems. Four of them were emails that I bcc'ed to myself earlier that day and never received. There was also one that my sister-in-law sent the day before that was never received on any system. The support tech told me that sometimes Verizon decides to block some incoming emails for various reasons. The tech then told me how to "whitelist" the senders that were being blocked. I did whitelist the senders that I knew I has lost emails from. What I don't understand, is how I am supposed to know what important emails I didn't get? If Verizon is going to do this, they should email me a list of the senders they decided to block, so I can review the list and add important ones to my Verizon whitelist.
That said, evidently Verizon doesn't realize that their subscribers depend on email for important communication, and should act more responsibly. If their servers are too busy at a given time, they should queue the messages for future delivery. If messages are dropped because they suspect spam they should allow the subscriber to see what was blocked, and have a chance to retrieve the messages.
Verizon has several different blocking systems in place. The SpamDetector can be set to save spam to your Spam folder for review, but you have to set it to do so (default behavior is to delete the messages). The Blocked Senders list is the same way. These can both be set from within your Email Settings.
Verizon's Black List on the other hand, is a server-level block on the IP/server of the sender. These messages are not allowed into Verizon's email system at all, and the sender will receive a bounceback message directing them to the White List form.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Links in emails unable to open when clicked
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to me >> http://www.aweber.com/z/c/?8948cc11-7005-4322-952c-4177647842c2 It was to open link for accepting subscription to a newsletter. Others are links to forums or other 3rd party sites that are recommended reading. I'm not
that computer savvy so could use some help here. Please and thank you for your time and consideration in this matter as I'm not the only one that is experiencing this issue. I have friends on f/b with the same issues.Hi,
This issue might be related to the cache stored or security settings you have configured for the browsers, while please understand that we don't support Chrome or firefox, and we're not familiar with its settings, you might need to contact
the browser's vender support.
I'd like to share the following link with you as convenience
https://www.veracode.com/blog/2013/03/browser-security-settings-for-chrome-firefox-and-internet-explorer
NOTE
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response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Dear apple support,
Despite the earlier email sent from your side, I have not been able to retrieve m pics as albums are still showing blank, as once there were man pics in it.
Please help me to retrieve m pics
Regards
Ahmad RazaFor info, most of the people on these forums, including myself, are fellow users - you're not talking to Apple or iTunes Support here. It also would have been better if you had posted a reply on your original thread rather than starting a new one so that people know what you are referring to : https://discussions.apple.com/message/22781267#22781267
How did the photos get onto the iPad e.g. were they synced from a computer, taken with the iPad, copied to it via the camera conenction kit ? And were the albums created directly on the iPad - if they were and you then 'copied' photos into them, then if you then deleted the original photos from your iPad then you would also be deleting all pointers to them (so they will no longer show in the created albums).
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