Email with word attachment

Hi,
I tried to send a email with a word document as attachment. The word document is stored in the server. I read it with cl_crm_documents=>get_document and get a table lt_cont_b with binary content. Then I use this binary table as import parameter for the methd
data document       type ref to cl_document_bcs.
document->add_attachment(  i_att_content_hex    = lt_cont_b ).
send_request->set_document( document ).
recipient = cl_cam_address_bcs=>create_internet_address( e_mail ).
send_request->add_recipient( recipient ).
sent_to_all = send_request->send( i_with_error_screen = 'X' ).
commit work.
But just a email with a empty word document will be sent. What's wrong?
thanks for ur help

I'm a RoadRunner customer and I haven't experienced the same.
Are you able to send a text only message without a Word attachment?
Are you able to send any other type of file as an attachment such as a picture or jpeg file?

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