Emailed photos from iPhone using ios7 being formatted to bmp. How can I change to jpg?

Emailed photos from iPhone using ios7 being formatted to bmp. How can I change to jpg?

I just solved this issue! Here's the solution in case anyone else is experiencing the same problem: I had him link his phone number to his Apple ID by adding his his phone number to his contact in his Contacts List. After that, messages sent to his phone number are blue.
I'm guessing his phone number was disconnected from his Apple ID when he somehow toggled off iMessage.

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