Emailing a document removes extended features in form

Hi all,
Spent hours on google and even with adobe tech support (1:45 - was nice of the guy to try for that long.. but no results).
I created a most basic form in Adobe 9 Pro Extended. Extended usage rights. On the computer I created it on, I can open it in Adobe Reader, fill out the forms, and submit it with no issues.
When I email it my second PC to test it, I get the (dreaded):
" This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document".
But, nothing has changed. It was simply emailed.
Both PC's are running Windows 7, With MS Office 2010, both have fully updated Adobe Reader, and my Adobe 9 Pro extended is fully updated.
Any thoughts? Adobe escalated it to some super tech support group that is supposed to call me within 24 hours, but it's put a project of mine on hold (and driving me nuts) so trying to find a solution.
Thanks,
C

Sadly, it was a time stamp issue.
My times were correct, but I had one PC (the one I created it on) was off by 1 day for some reason. So when I sent it out it said it was incorrect because the document was 'created' at a time that didn't yet exist.
I read something about the time being off (timezones) but not dates. So silly, and thanks for the replies.

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This document enabled extended features in Adobe Reader. The document has been changed...

I am trying to distribute an interactive order form to approx. 50 recipients with Acrobat X Standard which I purchased recently. Computer is Windows 7.
I can go through the form editing and distribution as usual, but when I (or a recipient) opens up the distributed form with Adobe Reader, they get the message: “This document enabled extended features in Adobe Reader. The document has been changed and use of extended features is no longer available. Please contact the author for the original version of this document.”
Oddly enough, sometimes is does work, but 90% of the time it doesn’t.
And I have another, older XP computer with Acrobat X installed, and it works fine 100% of the time – weird....can anyone help?

Hi Ken
We have so many people who have not updated they are trying on 9. I might just have to tell them we can’t support under reader 10.
Thanks
Tania
Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. -General George S. Patton
Tania Lindenmayer \ Manager Organisational Shared Services \ Jabiru Community Youth & Children’s Services Assoc (Inc) \ Ph: (07) 3269 0044 Fax: (07) 3869 0675 \ [email protected]<mailto:[email protected]> \

Extended Features in forms become unavailable when sent to other users.

I'm trying to create an application form that I can email to clients and get them to fill in, save and send back. I'm creating in Adobe Acrobat Pro X, saving as Reader Extended PDF, to enable more tools. Save and re-open the file myself and it works perfectly. However send to another user opening it on the free (fully up to date) Adobe Reader and this message appears:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."
I have racked my brains and tried so many different things but nothing seems to work.
Any help would be amazing!

This type of thing is often difficult to diagnose. If there's something wrong with the file, Reader will attempt to correct it if possible, which causes the contents to change, which causes the validation of the digital signature associated with the usage rights to fail. The source of the error is often related to fonts. There also seems to be forward compatibility problems, so it is best if you can enable the document with the most recent version of Acrobat, which is currently 11. Without seeing the file it's difficult to say what's wrong.

Acrobat Pro 8 and Reader X - Enable Extended Features for Form

Using Acrobat Pro 8.3.0, I "Enabled Usage Rights for Adobe Reader" for a fillable form created in LiveCycle Designer 8.0. The following error message occurs when opening this form in Reader X:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."
The form has not been changed and as mentioned, I am the author. Any solutions to allow user in Reader X to fill-in form? Do I need to upgrade to Acrobat Pro X?

I am having same problem with a 2011 year tax PDF fill in form I JUST got from IRS website. The actual form is the 2011 8829.
I can not open the PDF from the web browser or if I save it to my local drive.
I have not been able to open it at all ... thus I have made NO changes.
I am running Windows 7 64 bit, Adobe Reader X version 10.1.4.
After trying to open the doc (nothing displays) I go to properties, and it says ...
Title: 2011 Form 8829
Author: SE:W:CAR:MP
Created: 12/23/2008
PDF Producer: Adobe LiveCycle DSesigner ES 8.2.
PDF Version: 1.7 (Acrobat 8.x)
Tagged PDF: No
Fast Web View: No
What do I do to resolve this ... I only have this version of Reader ... nothing else.

The Document Enabled Extended Features in Adobe Reader.

Hi Experts,
We are facing a problem while opening a PDF form that is editable. get below error message:
The Document Enabled Extended Features in Adobe Reader, The document has been changed since it was created & use of extended features is no longer available. Please contact the author for the original version of the document.
Our requirement is like we received a PDF template from client. we added an image field by using Adobe LiveCycle designer to achieve user signature on the field & save the PDF form, once signature field is added; PDF form is opened in Adobe Acrobat X pro to enable readers extensions (open PDF form in Adobe Acrobat X pro -> File -> Save As - > Readers Extended PDF -> Enable Additional features.).
Once this reader Enabled PDF form is uploaded in sharepoint Document library where from user can download this form on their local, open this PDF form is opened in Adobe Reader on their local system the Above mentioned message appears.
Here we are using trial version of Adobe Acrobat X Pro, Can you please confirm if this error is because of this trial version? or some alternate approch.
Thanks,
Ram

Check your computer's date.

Attachments to extended features enanbled forms

Is it possible to allow the user to attach documents to a LiveCycle Reader Extended Features activated form when they are using Reader? If yes, how?

Hi,
Only if the form has been Reader Enabled using the server component LC Reader Extensions ES2.
If the form was Reader Enabled using Acrobat, then it will not be possible for users to attach documents to the form.
See here for more info: http://assure.ly/etkFNU.
Niall

Remove extended features more than one document at a time.

Does anybody know how to remove the extended features in Adobe files in batch mode? Since the newest upgrade of Adobe reader, we are having to remove the extended features and have 702 forms to do this with! Our users are trying to add their image signature and now it prompts them to do a save as and then locate the saved copy. Seems there must be an easier way or a fix for this? Thanks all.

Hi melanie1621
Yes You can upload more than one document ...
Please do the following :
1. Click on upload files button under Acrobat.com
2. A pop will open .
3. Select more than one file by keeping the CTRL button pressed.
4. Once, you select all the files , Click on Open ...
It Will Start uploading all your files ...!

Dynamically Fill PDF form (extended features enabled forms)

Hi Tarek
Firstly let me say thank you for the great help you are doing through the forum.
With Google, I did a very long search to find out how to fill a PDF form from a database. I achieved this using the iTextSharp dll. But this dll not supporting adobe extended features. thatsy once i filled forms using this class, result form will be flat form and we cant fill it manually again. even this will disable adobe extended features when i open it in adobe reader.
I am working with a project to simplify immigration process (CANADA). I already have all immigration forms created using LiveCycle. That means when i open these form in free Adobe Reader I can fill the form manually and can save locally (offline).
My Workflow as follows
1. I am working with .Net Frame Work 2, Visual Studio 2005, Windows Applications (not Web/ASP)
2. I have fillable forms designed using Adobe LiveCycle (I can fill the form manually and can save locally (offline) using Adobe Reader).
3. I have to dynamically fill these forms with data from a database (data is already available and its almost achieved using iTextSharp Dll)
4. Once its dynamically filled, I will send these forms to client through email, because some of the data should be filled by client.
5. client can open these forms in free Adobe Reader and they can fill and save these forms(because Adobe extended feature enabled in this form, so they can fill and save in Adobe Reader)
6. Once they fill and save the form, they will send back final form to us through emal (no Online Submit required).
7. We will check it and finalize, take printout and attach to our document management system.
8. I can't use any great technologies bcz I dont need any online Submision/Rejection thing and our budjet is low.
9. I am looking some technologies same as itextShar, simply fill data to form and save it as a new PDF, but it should support Adobe Extended Featers( what is currently not available in iTextSharp), so that customer can fill and save it again using simple and free ADOBE READER.
That's it !!
could u please verify my workflow is correct or not, bcz am new to PDF things and can u please suggest me solution to achieve this.
Thanks in advance
Ajo Joseph

iTextSharp doesn't enable usage rights in PDF forms, so any changes will invidate the form.
To bypass the validitiy of the Usage Rights, server the XDP data from the buffer of a web server, and point the File to the PDF on the same web server.
Usage rights will still be enabled, and the form can be saved or downloaded.
Also, please be sure to check out FDFToolkit.net, and PDFEmail.net.
Useful Links:
http://www.fdftoolkit.net
http://www.pdfemail.net
Hope this information can help!
Best Regards,
Nick K.
http://www.nk-inc.com

Remove Extended Features with JavaScript?

A LITTLE HISTORY:
At first I was manually trying to crop a PDF using the Document > Crop Pages option in Acrobat Pro.
However, it told me that I could not crop the document because the document "restricts some features to allow for extended features in Acrobat Reader" and that I should Save a Copy in order to remove the restrcitions and be able to crop the document.
That was fine and that did indeed work by saving a copy. And, I was then able to crop the document.
However, now I have been given hundreds of these documents to crop and they all have this "extended features" thing enabled on them.
I was going to write a JavaScript batch command to crop the files (which I have done for previous projects) but it wouldn't work (I assume because of the extended features).
Then I tried writing a javaScript to saveAs all the documents with the asCopy option set to true.
That did not seem to work either because when I then tried to crop one of the saveAs files, I got the same "extended features" error.
QUESTION:
Does anyone know how I can programmatically get around this problem? Can I disable "extended features" via JavaScript? Can I do some sort of save or exprto or something that will strip it out? Am I simply doing something wrong? Or, is it just not possible?
Any assistance is greatly appreciated!
Mark

I haven't even gotten to the code part yet.
Here is a word-for-word transcription of the error message:
This document restricts some Acrobat features to allow for extended features in Acrobat Reader. To create a copy of the document that is not restricted (and has no extended features in Adobe Reader), click Save a Copy.
This is an Adobe Acrobat dialog where I have a Save a Copy button and a Cancel button.
This warning message appears when I manually try to crop the document by using the Document -> Crop Pages option from Adobe Acrobat.
As I was originally asking:
Does anyone know how I can programmatically get around this problem via JavaScript? Can I disable "extended features" via JavaScript? Can I do some sort of save or export or something that will strip it out?
I have 320 documents I need to crop. I really don't want to have to manually Save a Copy for each document.
Thank you very much!

Problems with extended features. I can no longer fill out my documents in the fields provided. The

Problems with extended features. I can no longer fill out my documents in the fields provided. The error message I get is "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for original version of this document."

Yes. I don't have the version you pay for. I also tried the free version
of EchoSign. Maybe that caused the problem.
Any more suggestions would be greatly appreciated.
Estelle Oliansky
Estelle OlianskyRealtor, SRESCell (734) 748-2329
*3DX Real Estate *| www.3dxonline.com* | (v) 888.304.1447 ext.
102 | (f) 888.304.1456 | 42705 Grand River Ave. Ste. 201 | Novi, MI 48375*
P Please consider the environment before printing this e-mail
This electronic mail message and any attachments contain information
that(a) is or may be LEGALLY PRIVILEGED, CONFIDENTIAL, PROPRIETARY IN
NATURE, OR OTHERWISE PROTECTED BY LAW FROM DISCLOSURE, and (b) is intended
only for the use of the Addressee(s) named herein. If you are not the
intended recipient, an addressee, you are hereby notified that reading,
using, copying, or distributing any part of this message or any information
transmitted herewith is strictly prohibited. If you have received this
electronic mail message in error, please contact us immediately and take
the steps necessary to delete the message completely from your computer
system.

Extended features getting disabled

We have two computers in our organization that do not want to send forms to each other!
We created a form - one user (user A) tried to send a filled out form to another particular user so that he can sign off on it (using a signature field), but this particular user (user B)cannot modified the form at all!
User B gets this message:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended feautres is no longer available. Please contact the author for the original version of this document."
However, user A can send the same form to anyone else, and they can open it and use the form just fine - no message.
It gets even better - User B can open other PDFs/forms from other people and use them just fine as well.
Not to mention - if user A sends the form to someone else (user C) first, then user C forwards the form to user B WITHOUT MAKING ANY CHANGES - it works fine; we don't get that message.
If you can follow all of that and have any idea what may be causing this issue, I would greatly appreciate hearing about it! Both users have Adobe Reader 9, and the form was created in Adobe Acrobat 8 Professional. All on Windows XP. The person sending the email is using Outlook, the person receiving the form is using a web based email (but saving the document to the computer first does not help).
Thanks for the help!

I'd like to piggy-back on this thread. I am also having this issue and closing and reopening the document until the error message goes away is not a solution.
I'm using Acrobat Pro 9.2.0 for MAC and enabling extensions for Reader. The Reader version our company uses is Reader 9.1.3 for PC.
As in the original post, it's a single user that continues to have these issues. All the other people that touch these files have little/no problems with this. Tech Support has tried reinstalling Reader and it seemed to work for a few days and now the issue is back. Anyone have a clue on this?
Here's a screenshot of the error, which is also stated in the original post.

Extended features error in Adobe Reader X

Friends,
I am trying to fill out some application forms available at the Citizenship and Immigration Canada website. I have saved these forms on computer hard drive. Although the forms say that they can be filled and saved on computer in order to make future changes, I am not able to do so. Everything seems fine when I fill out the form the first time but when I save the form and open it up at a later time, I receive the following message in Adobe Reader:
"This document enabled extended features in Adobe Reader.The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."
After this message is received, I can open and see these forms but cannot edit it any more. Due to this, I have to start over from zero in order to make even a small change. Please help me solve this problem. I am using Acrobat X and Windows 7 operating system.
Your help is greatly appreciated.
Sincerely,
Joe Sekhon

Thanks very much for looking into this Pat. Here is the link for one of those forms:
http://www.cic.gc.ca/english/pdf/kits/forms/IMM5481E.pdf
Hopefully, when you download it and save it on your computer, fill it and close it and then reopen it for editing, you will get the same error as me. Once again, thanks very much.
Joe

Extended features has changed since created

I have randonly played around with certificates, certificate import using Certificate import wizard, but thought I had gine back and reset everything. such with Adobe Reader 9.3.4 , but now can not get my LiveCycle Interactive Forms 9.0 to open with the same design format, pages also missing, even after Repairing Adobe and also uninstall and reinstall.
The message that appears is "This Document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available, Please contact the auhor of the original version of this document".
this also appears to not e a correct message to recieve because I have reloaded forms from the source site which previously worked, unlss they are still being downladed in this scrambled format for some reason by Firefox 3.6.10 which was working earlier.
any ideas helpful - no logs until the dev team comes back on Monday

It means that additional permissions enabled to perform in Reader actions that Reader does not normally supports will not work anymore. Perhaps the PDF was modified in a way inconsistent with permissions set on this PDF.

Extended Features

Please help me resolve the following, it does not allow me to fill in, fillable forms, the exact same form works on other computers when I send it to them, so the error message is not valid and has got nothing to do with the Author it states the following - This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. please contact the author for the original version of this document.

What is your operating system? Reader version?
How was that document received and saved?
See if anything in here helps: http://blogs.adobe.com/an_tai/archives/66

Extended features no longer available

I have created two forms in LiveCycle Designer ES4. I want people to complete them using Acrobat Reader XI so I opened each one in Acrobat Professional XI and saved them with extended features enabled. I then tested them in Acrobat Reader XI before distributing them and found that one worked perfectly whereas the other form generated a message in Acrobat Reader which said: The document enabled extended features in Acrobat Reader. The document has been changed since it was created and use of extended features is no longer available. Well I haven't changed the document at all. I went from LiveCycle to Acrobat Professional to Acrobat reader. Why do I get this message and how can I get my form to work?

Thanks for your help, I very much appreciate you taking the time to look at the file. I'm still not exactly sure what the problem is, but I'm glad to know it works for someone. Looks like the answer may be "everyone should use a Mac"

Emailing a document removes extended features in form

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