Emails - about purchases that i have not made

I just received an email about a purchase i have supposedly made with an unregistered device .
When i click the sign in link on the email - i get a few boxes asking  my bank details - this i did not fill out since i know i have not bought anything for about three years . I then returned the email and it just bounced back to me . I then loaded up iTunes - checked my purchase history and guess what? its not listed !
Im assuming this is a scam ? please can someone assure me apples store is concrete in regard to purchases ?
Has anyone else had this happen recently? i received this email early this morning...
Any enlightenment would be lovely - thanks.

Hi London Guy,
Yes, that is a common form of scam and is reported here frequently.
You were correct to check your Purchase History to see if there was really a purchase, and to avoid entering any account/bank details.
For more information, see:
"Identifying fraudulent "phishing" email"
http://support.apple.com/kb/HT4933
"Identifying legitimate emails from the iTunes Store"
http://support.apple.com/kb/HT2075

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