Emails are not delete from the handheld/server

Hello,
Our client has Blackberry 8330.
Emails are not deleted nor from the server nor from the phone. Maybe there any other setting set? Or are these settings set wrong?
Thanks you
He has these settings:
under Messages - Options - General Options, there's this field for "Keep message for" --> 2 months
The Options >Email reconciliation
Delete On: Mailbox & Handheld
Wireless Reconcile: ON
On Conflicsts: Mailbox Wins

Endriuska wrote:
It looks like it only synchrozines mailbox to handheld(if deleted from mailbox, will delete from handheld), but will it delete from mailbox if the email is deleted from handheld?
As discussed in the KB I linked for you, it depends. If, in the top grid, there is a YES in the Wireless Deletion column for the subject email service AND you have further configured, as per the KB you found, for deleted item reconciliation, then yes it should delete from the server when you delete from the HH.
Note that there may be a time lag, however -- deleted item reconciliation tends to be one of the lowest priority activities inside of both BIS as well as the email providers systems...I've seen it take up to 24 hours (not normally, but that's the extreme that I've witnessed).
Further, I believe that the on-HH setting for "Keep Messages" should have no effect on the server...deleted item reconciliation is a function of the end user actually deleting from the HH...not the auto-removal by virtue of this setting.
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Emails will NOT delete from the server

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oh ok , so you're not reading them first, just deleting and marked as archived.
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Nathan C:
Thank you for your help.
When .Mac is configured using the .Mac option on the
iPhone it is always configured as IMAP. For that
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.MAC Account - Home Computer: Under Mail/Preferences/Accounts it lists the Comcast account (from our ISP) as a POP and the .Mac account as ".Mac". I access mail thru Mac Mail Application and sometimes thru .mac thru the internet. Update on this account- I cleared the inbox and tried another test. Now it seems to be working. I delete a message from iphone and it will automatically delete from my home computer Mail App. and eventually it will be deleted from the .mac server when accessed thru the internet (these take much longer however). In any event it seem this account works now.
Work Account:
As for your work account, when looking at the
settings, it should say POP3, IMAP and Exchange at
the top. The button that is "pushed" is the one that
account is using. The outgoing server should
probably be smtp.comcast.net not smpt. Is that
account using IMAP, POP3, or Exchange?
I know these three options were there when the IT person set it up but now when I access this account in my iphone it does not tell me what was selected (IMAP,POP, or Exchange) under account information??? It seems to appear only when setting up a new account. Am I missing something?
Also that was a typo. Outgoing server is listed as "smtp.comcast.net"
So to give you as much info as I have:
Incoming Mail Server is "Mail.(officeservername).com" and Outgoing is "smtp.comcast.net". (Using my Comcast ISP was the only way the IT person could get the email access from Iphone to work). And to calrify what is happening on the iphone:
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3.NOTE : Contrary to what I posted earlier my iphone now is NOT "RELOADING" messages just deleted from Iphone but which remain on my office computer. This means half the problem is solved.
4. THE ONLY THING LEFT TO FIGURE OUT IS HOW DO I CONFIGURE SO WHEN I DELETE A MESSAGE ON MY IPHONE I AM DELETING ALSO FROM MY Computer at work?
(BTW in the above description I am referring to all wireless operation...not when syncing with iphone)
Any final helpful thoughts? Thanks again.

When I delete a message in Thunderbird it is not deleted from my POP3 server.

I have account settings as "leave email on server" and "until I delete" both checked. When I delete the email in Thunderbird version 24.4.0, the email does not get deleted on the pop server.
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I do not believe I should need to run a filter every time I want to delete emails from the POP3 server.
I must be doing something wrong....any ideas????

I found the answer on another forum by '''Tom Wijsman''':
Go to Options -> Advanced -> Config Editor.
Find the Name mail.pop3.deleteFromServerOnMove
Set it to True.
True: Delete the copy of the message on the POP3 server if you move or delete the message.
False(default): Only delete the copy of the message on the POP3 server if you delete the message.
That's it, restart Thunderbird. You need to press 'Get Mail' everytime you want to sync with the email server, in order for you to make sure messages in the application is in sync with the email server.
The following should be emphasized to realize the sync with the server. You will not see your server message disappear upon the initial Get Mail download (new messages downloaded). After you process your Inbox in Thunderbird by deleting/moving a new message, then do another Get Mail which will delete the new messages previously downloaded on the server (put in sync).
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share|improve this answer
'''Tom Wijsman'''

[svn:osmf:] 14598: Fix FM-500: reinstating onMetaData handler clause that prevents incoming dimensions from being applied if they are not different from the dimensions that were already set .

Revision: 14598
Revision: 14598
Author:   [email protected]
Date:     2010-03-05 02:13:40 -0800 (Fri, 05 Mar 2010)
Log Message:
Fix FM-500: reinstating onMetaData handler clause that prevents incoming dimensions from being applied if they are not different from the dimensions that were already set.
Ticket Links:
    http://bugs.adobe.com/jira/browse/FM-500
Modified Paths:
    osmf/trunk/framework/OSMF/org/osmf/net/NetStreamDisplayObjectTrait.as

You are welcome. I'm glad you got it back up.
(1) You say you did the symbolic link. I will assume this is set correctly; it's very important that it is.
(2) I don't know what you mean by "Been feeding the [email protected] for several weeks now, 700 emails each day at least." After the initial training period, SpamAssassin doesn't learn from mail it has already processed correctly. At this point, you only need to teach SpamAssassin when it is wrong. [email protected] should only be getting spam that is being passed as clean. Likewise, [email protected] should only be getting legitimate mail that is being flagged as junk. You are redirecting mail to both [email protected] and [email protected] ... right? SpamAssassin needs both.
(3) Next, as I said before, you need to implement those "Frontline spam defense for Mac OS X Server." Once you have that done and issue "postfix reload" you can look at your SMTP log in Server Admin and watch as Postfix blocks one piece of junk mail after another. It's kind of cool.
(4) Add some SARE rules:
Visit http://www.rulesemporium.com/rules.htm and download the following rules:
70sareadult.cf
70saregenlsubj0.cf
70sareheader0.cf
70sarehtml0.cf
70sareobfu0.cf
70sareoem.cf
70sarespoof.cf
70sarestocks.cf
70sareunsub.cf
72sare_redirectpost
Visit http://www.rulesemporium.com/other-rules.htm and download the following rules:
backhair.cf
bogus-virus-warnings.cf
chickenpox.cf
weeds.cf
Copy these rules to /etc/mail/spamassassin/
Then stop and restart mail services.
There are other things you can do, and you'll find differing opinions about such things. In general, I think implementing the "Frontline spam defense for Mac OS X Server" and adding the SARE rules will help a lot. Good luck!

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I have just bought Blackberry Curve 9360. Can somebody, please tell that why my old emails are not showing on the blackberry. May be it has not synchronized my whole mailbox.
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Regards... Murtaza

Old emails, in what manner? As in previous to installing the account on this device?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Emails are not delete from the handheld/server

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