Emails being blocked

My work forward some emails from our official email accounts to our General managers BT email address. Over the past few weeks these emails have stopped being delivered with the message below being returned. What is going on?
SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=2233:
host mx.bt.lon5.cpcloud.co.uk [65.20.0.49]: 522 IP REPUTATION BAD (please check for IP address listing on reputation services)

Hi Cribgoch,
Your email and website seems to have an IP address of 192.185.181.82 which is an allocated IP address to WebsiteWelcome based in Houston, Texas.
Have a look at this: http://www.senderbase.org/lookup/ip/?search_string=192.185.181.82
It could be that your sharing the same IP address for your domain and email with many other clients/companies so there’s a possibility that your IP address and domain name could end up with a bad reputation.
The BT Retail residential email address (eg @btinternet.com, @btinternet.com) should not be used as the primary email address for commercial or business matters, so loss of business is of no responsibility to BT Retail.
You need to ask your email/domain provider why you have a bad reputation with some ISPs.
jac_95 | BT.com Help Site | BT Service Status
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