Emails from Thunderbird or Mac Mail won't send..

For some reason emails have stopped sending. I'm getting an error message below:
Sending of message failed.
The message could not be sent because the connection to SMTP server mail.apartmentsberlin.eu timed out. Try again or contact your network administrator.
This is from my iCloud account and my own domain. I have posted this problem on the Mozilla 'Thunderbird' community forum and have been advised to try sending emails with my Mac in 'safe mode'. I've tried that and yes, they send (albeit very slowly), power-up in regular mode and the problem returns.
The fact that the emails send in 'safe mode' ok apparently suggests that some other setting or software is causing the problem on my Mac such as add-ons in Thunderbird.
I don't appear to have any add-ons or extensions installed, only 11 plug-ins. I've disabled them and the problem's still there.
I can't understand why this would happen out of the blue. I haven't installed or turned anything on in the last few days.. don't understand!
Any help or ideas, gratefully appreciated.
Rick
Thunderbird 31.4.0
Mail - Version 8.2 (2070.6)
Yosemite OSX 10.10.2
MacBook Pro (Retina, 15-inch, Early 2013)
Processor Name: Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP101.00EE.B07
SMC Version (system): 2.3f36
Hardware UUID: 3D6713F9-F271-5658-93F7-A3D0888467E0

Thanks, I tried that. iCloud didn't appear to have a problem (see attached)
I've tried selecting and de-selecting SSL. To be honest, I've given up on 'Mail' as suggested by host Webair as apparently there are so many issues with it. I was recommended Thunderbird and have been using that for months now.
Settings as recommended by Webair as follows:
Incoming Port: 143 (though emails come in ok)
Server name: malil.apartmentsberlin.eu
Connection Security: STARTTLS
Authentication Method: Normal Password
Outgoing Port: 587
Server name: malil.apartmentsberlin.eu
I keep getting told from other forums that there's some other software or setting blocking incoming emails..

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