Emails get deleted from inbox after viewing them on iphone 5s

Hello all,
I've just upgraded to an unlocked (tmobile) iphone 5s 32gb w/ IOS 7.0.4 last week. (Unlocked / TMobile since i live/work in asia but previously lived in Texas)
Prior to that i had an iPhone 5 16Gb w/ IOS 7.0.4.
I've setup yahoo,gmail and outlook/hotmail without any problems. However my business email account which i've always setup with IMAP to view on my iphone, ipad and work laptop is having problems several days after using the iphone 5s.
What happens is that whenever I check my work email, i dont even get all but just a few of them, once those are read and i go back into my inbox they are removed and the whole inbox shows: "NO MAIL"
I've checked all settings and removed not jsut the work account but all mail boxes as well.
Made sure its all IMAP not POP on all devices.
Incoming/Outgoing mail servers are on, with host and username and password entered correctly.
Deleted Messages - Never removed.
Delete Server - Never
I've setup the new phone from a backup copy of my previous phone.
I've setup the new phone as NEW phone and still having same problems.
I've removed ALL mailboxes, rebooted and re-added them and still problems with work mailbox.
Never had a problem with mail on my iPhone 5 and current iPad is also fine.
Any Ideas?

You can configure it.
Go to : Settings/Mail, Contacts, Calendar/your email account and click on the account on top of the screen. Click advanced. Scroll down to the bottom, and under "deleted messages" options are : one day, one week, one month, never. Based on your question you probably want "never".
Don't forget that if you get your emails through IMAP (you probably do), if your iPhone deletes the emails after one month, they will disappear from your laptop too... This is the price to pay to have your emails in sync between your iPhone and laptop, though.
Yves

Similar Messages

Email Sync Deleted From Inbox After Download

I have a Galaxy S5 and I have the email account setup to sync and download my email from my cable account. The emails are reflected in my inbox on my phone; but after I download the email from the server to my Outlook on my pc, and deleted them from the server, my entire inbox on my phone is completely gone now. How can I download the email to my phone and keep them there even though I download it to my pc and delete the emails from the server? I used to have a Droid Bionic and I was able to download the email and it would stay on my phone email even though I later deleted them from the server. I tried to unsync the email account but now it won't download any emails at all. I hit refresh but it says the email sync is off, and no emails are downloaded. Am I missing some setting?

the only way it stayed on your phone after deleting from outlook/server was if you weren't syncing between the 2.
as long as sync is off, refreshing does nothing.
i've gone the opposite way, deleting costco, walmart, etc from the phone, so i wouldn't have to scroll thru tons of emails on the phone, if i was only looking for a single email by not checking "leave a copy on server"....so i could look at costco, walmart, etc on the pc when i had more time.
sorry you're having problems.

How do I keep emails from being deleted on my iPhone 6? Emails get deleted from phone when I startup desktop computer and they are downloaded from sever. Is POP3 no longer supported on IOS 8.1?

How do I keep emails from being deleted on my iPhone 6? Emails get deleted from phone when I startup desktop computer and they are downloaded from sever. Is POP3 no longer supported on IOS 8.1?

Have you seen this?
Using a POP account with more than one device - Apple Support
A better solution is if your email provider uses IMAP. IMAP sync email folders between multiple devices. Meaning any device will receive the email, all sent email can be seen on the devices. If you delete email from one device the email is deleted from all the other devices. Check with your email provider to see if they offer IMAP services.
If they do not your choices are to 1) configure email on the PC to keep Mail on the mail server or 2) change email providers to something like Gmail or Outlook.com (as examples). FWIW I use Cox IMAP email and fully sync email between a Win 8.1 Update 1 laptop, a Win 7 desktop, an iPad 4, an iPhone 4 and an iPhone 5S.

Emails Delete from Inbox after ticket is received in Office 365

We recently migrated from Exchange 2010 to Office 365. In doing so, we noticed that the emails which generate tickets from our Helpdesk mailbox are now disappearing altogether, whereas before they would be process and moved to the deleted items. Anyone else come across this and/or have a fix?
This topic first appeared in the Spiceworks Community

Thank you for the reply.
Is there still a way to prevent users from using the Purge option, like with a Powershell script to disable Purge?

Emails Hard Deleted from Inbox on Outlook 2007 Exchange Client

I hope to be able to resolve an issue we have been experiencing for the past couple of months. It is only happening to one of many users with similar configurations. All users are on the latest Blackberry Desktop versions, I believe 5.0, the Outlook 2007 is an Exchange 2003 Client on a Windows XP workstation. All versions have the latest service packs installed.
The affected person went and bought one of these new touch screen Blackberry devices, with Verizon. I don't recall this happening with his previous device.
All Reconcile options are turned off, auto-archive options, etc. Emails should remain unchanged in Outlook, not opened, not viewed, not deleted, not anything, copies forwarded to the Black Berry Device.
He will open his outlook client on his PC and find all but one or two days of emails in his inbox, all else hard deleted. When we try to recover they go into the inbox, then immediately get hard deleted again.
What BB Settings can I check to ensure that hard delete functions in Outlook cannot take place???

Hi,
OK, just a few questions ot get us started:
Is the user on a BES or BIS service plan?
What service books do you have in Options - Advanced Aoptions - Service Books, that end with CMIME?
Thanks in advance.
Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq

TS2621 Why do emails get deleted from my iPod? Yesterday I had 2 emails. Today, none!

One other time all my emails disappeared except the last 2 or 3....

Several possible reasons come to mind:
1. You might be sharing an Apple ID and one of the co-owners deleted them.
2. You might be using an IMAP account and have deleted the emails on another device.

Hi, how can I limit the number of emails I can see on my iPhone 5. Every time in delete one and older email gets added from my live.co.uk account (where I want to keep my 2500 emails) I just don't want many on my phone. Thanks

Hi, how can I limit the number of emails I can see on my iPhone 5. Every time in delete one and older email gets added from my live.co.uk account (where I want to keep my 2500 emails) I just don't want many on my phone. Thanks

You can't. Why on earth would you attempt to manage 2500 emails with setting up a folder structure or some means of doing so? Simply keeping them in an single inbox is not realistic, no matter what email client you use.

Emails keep reappearing in inbox after deleting on iPhone 6

downloaded onto iphone6 from iCloud and emails keep reappearing in inbox after delete.

downloaded onto iphone6 from iCloud and emails keep reappearing in inbox after delete.

Received delivery subsystem error email 25,000 plus times. Can delete easily from my mac but deleting from my inbox on my mac does not delete from inbox on my husband and my iphones. HELP

Received delivery subsystem error email 25,000 plus times. Can delete easily from my mac but deleting from my inbox on my mac does not delete from inbox on my husband and my verizon iphones. HELP

delete and re-add e-mail on iphone and it will update with whats current on the server

Yahoo/att email from my ipad2 are deleted from the server view.

When reading my yahoo/att email from my ipad2 they are deleted from the server view. Is there any way to keep this from occuring? I have my home pc set to not delete upon reading to allow manual retention as needed.

If you recently added back your email account it was most likely set up as an IMAP account - renowned for the seamless sync across your device - yes I am being a little sarcastic there - at the technology not at you
The oft recommended way to "force" the email to be POP is to add your email address in there incorrectly - misspelling works fine - and then it asks whether you want a POP or IMAP account
Try that - delete the account - you will not lose your emails in there
Then re add and follow the steps I recommended and see if that solves your issue

If I delete any message from email account it gets deleted from thunderbird as well so how can i keep back up

If I delete any message from email account it gets deleted from thunder bird as well so how can i keep back up

either use the pop protocol to get your mails, or move mail into a "local Folder" from your mail account and it will delete on the server as well as from the account in Thunderbird.

TS3899 i want to be able to deleted my emails from my iphone but i want then to remain in my gmail account once i go to my computer. the problem i have now is that when i delete my emails from my iphone they immediately get delete from my gmail account

I want to be able to deleted my emails from my iphone but i want then to remain in my gmail account once i go to my computer. the problem i have now is that when i delete my emails from my iphone they immediately get delete from my gmail account

That's the way Gmail works.

Itunes was deleted from laptop after changing credit card info and password. How do I get it back along with all songs that was on my account

itunes was deleted from laptop after changing credt card infor and password. How do I get it back along with all of its contents?

I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

Photos got deleted from roll after accepting icloud photo share, How do I recover?

Photos got deleted from roll after accepting icloud photo share. How could I recover them?

Hi JapArun,
The resource below explains what happens when you enable the iCloud Photo Library feature. I've highlighted the key information here for you. Click on the article for complete details.
Get help with your iCloud Photo Library - Apple Support
https://support.apple.com/en-us/HT204570
What happened to the Camera Roll album on my iOS device?
When you turn on iCloud Photo Library, The Camera Roll album is replaced with an All Photos album. The All Photos album gives you the same compact scroll view, now with all your photos and videos organized by the date you add them.
Take Care,
- Judy

My notes keep getting deleted, how do I recover them?

My notes keep getting deleted from my iPhone 4S and my iPad 2. How do I recover them?

They are synced through iCloud. How can I view if they appear in iCloud? Because they don't appear in my notes, and I have not checked my Mac to see.

Emails get deleted from inbox after viewing them on iphone 5s

Similar Messages

Maybe you are looking for