Emails in sent box appear to have been sent, but are never received

I have an intermittent problem which is causing me no end of trouble for my business. Since about November last year, it seems that a certain percentage of my iCloud emails are never delivered to the recipient. There is nothing to identify failed messages -- they appear in my Sent box normally and as far as I can tell have been delivered normally. Some of them have been "new" messages, starting a new thread (which I suppose may possibly be trapped by someone's spam filter) but the majority are replies to another email, which I think are very unlikely to have been filtered as spam. I believe the people telling me that my emails have simply never arrived in their inbox at all. Messages with attachments and without attachments both fail. I am using the standard Apple mail client on my iMac.
This only happens with my Apple email account -- although to be fair I send much more email through that account so it is not necessarily a fair comparison. It is nothing to do with Apple filters for obscenity -- there is nothing at all objectionable in the emails that appear to be failing. Most of them are very standard business communications.
Has anyone found a solution to this problem? I wonder if I need to BCC myself on every message to see that it has come through (and even then, would that prove that all recipients received the message?)
Many thanks to anyone who can help

Hi there vladc,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
-Griff W.

Similar Messages

Purchased gift have been charged but recipient not received gifts even after resending

Purchased gift cards and have been charged but recipient not received them despite resending t least 6 times

They've checked the spam folder as well as the inbox on the email account that you sent them to ? If they aren't in spam either then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just sync'd my iPod Nano for the first time. All the audiobooks appear to have been loaded but I cannot hear anything during playback. The volume is turned all the way up. My headphones work when plugged into a different unit. What's next?

I just sync'd my brand new ipod Nano with my laptop PC running Windows 7, and loaded all my audiobooks. They show up on the Nano's screen, but when I select one I hear nothing. The earphones work fine when connected to another unit. What's next?

I'm ok with having to resync everything once she gets home but it concerned me when you said it would, again, wipe everything once I plugged it in here. I don't care about having to reload music, contacts, & apps from here, but I would rather not lose all the pictures that she took while she was gone. If we did decide to go the whole start-over-from-scratch route on her end while she is there, could the loss of pictures be adverted if she created a backup of her phone, copied the backup to a USB drive, & brought the backup file home with her so I could restore it from here? When I plug my phone into another computer, I can open it through My Computer & copy the pictures; could I do that when she gets home before I allow iTunes to open & wipe everything again?
I guess the other option would be to just have her just copy all of the pictures onto a USB drive before she comes home, I'm just curious if it's possible to restore everything if she just brings the backup file home.
Thanks again for taking the time to helping me.

I have been sent an email saying my podcast was accepted and will be up on iTunes in a few hours. That was 5 hours ago. How long should this process take?

I have been sent an email saying my podcast was accepted and will be up on iTunes in a few hours. That was 5 hours ago. How long should this process take?

There's no fixed time. If it's been accepted - presumably you've been given a URL? - it should appear reasonably soon. However it can dake some days before it turns up in the search results. The podcast image, if you have one, may also take some days to appear.

I have been sent a 'word document' in which are a series of boxes about thirty lines long to insure written text. When Pages opens the document it extends these to a whole A4 page how do I get it to retain the original layout

I have been sent a 'word document' in which are a series of boxes about thirty lines long to insert written text. When Pages opens the document it extends these to a whole A4 page how do I get it to retain the original layout

You can't change the way Pages import .doc files.
It was never written that it reproduce exactly the original one.
From my point of view, as I refuse to give a cent to M...soft, the best way to deal with documents issued by their Office suite is to use the free libreOffice.
Yvan KOENIG (VALLAURIS, France) jeudi 7 juillet 2011 11:34:19 iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

How can I change my bank account details on iCloud ?? I have been sent instructions via email from Apple but they don't appy ? Can anyone help ? Thanks in advance

How can I change my bank account details on iCloud ?? I have been sent instructions from Apple via email and they don't appy ?? Can anyone help ? Thanks in advance

You have to change it using iTunes on your computer, as explained here: Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support. (This article: iCloud: View or change your iCloud payment information no longer works with iOS 8 or Yosemite.)

Hello, i have been sent the following email from apple: - You've taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you... and asks for apple login details, is this a genuine request?

Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
Thank you.
You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
The rescue email address that you gave us is [email protected]
Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
Verify Now >
The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
It’s about protecting your identity.
Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
If you have questions or need help, visit the Apple ID Support site.
Thanks again,
Apple Support

In that case, someone is trying to hi-jack your Apple ID.
You should change your password immediately.

HT1541 the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!

the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!
Anyone out there with any ideas?

Your dad should go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Mail is putting my emails in the draft folder even though they have been sent. What gives?

Mail is putting my emails in the draft folder and leaving them there even after they have been sent. This is not happening all the time, but enough that it's annoying. What gives? and how do I fix it?

It happens on both my Mac Air and my iMac. Both are version 10.7.5

I have downloaded acrobat reader but have documents that have been sent to me via email and I cannot

I cannot access documents sent to me via email which have been sent via Acrobat reader

Keep in mind you can only open PDF files (not just any document) in Reader.
Make sure up-to-date with the current version 11.2.1 (updates in the App Store).
Then read the Help file about Opening PDFs in Reader.
If you still have questions, check back.

I have changed my bank account and need to up-date them on itunes. I have been sent an email to up-date them without asking for them and so want to be sure that it is not spam

I have changed my bank account and need to up-date them on itunes. I have been sent an email to up-date them without asking for them and so want to be sure that it is not spam. Can someone tell where i can change this information when i login to my itunes account please?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you've received an email then if it's not personalised (e.g. 'dear client' or 'customer'), is in poor English, and has a 'verify now' or similar link in it's a phishing attempt to try and get your iTunes account and payment info - in which case you could forward it to Apple :
[email protected]

Why am I not receiving emails that I know have been sent to me??

I am not receiving emails into my Mail program. I know that I have been sent emails, in fact I have sent myself tests from both the email as well as my Yahoo account. Neither have come through. I have tried the "send/receive" button and it does not register that there are any emails. This is an ongoing problem and the emails will sometimes come through hours later (if not the next day). My coworkers are not experiencing this problem at all. This is seriously effecting my ability to respond to my clients - since I'm not getting their emails.
PLEASE HELP!!!

Thank you!
I actually saw your post below on another listing and have just finished trying it...unfortunately it did not work. I have also checked my Quota Limits and we have 858GB and my account states it is using only 2.9GB. So VERY odd and frustrating...Any other ideas are greatly appreciated!
Also, I am trying to go through and remove attachments without deleting the entire email. I found online how to do this, however, it does not seem to be working...any ideas?
Thirdly, do you know if having your Inbox organized into numerous folders/subfolders would increase the amount of space used and could be causing these issues?
Sorry to ask so many questions...I'm at a loss for what to do.
Thank you!

I have been sent an email from secure@icloudsurveillanceteam.co.uk telling me my account is being locked and i must follow the link to update my security details is this a scam ??

i have been sent an email from [email protected] telling me my account is being locked and i must follow the link to update my security details is this a scam ??

Unlok imel******
بتاريخ 2014 8 1 18:42، كتبها "Apple Support Communities Updates" <
[email protected]>:
<Edited By Host>

Emails have been sent from my iphone and they are not from me. what do I do to secure this doesn't happen again? I've already changed password

emails have been sent from my iphone and they are not from me. what do I do to secure this doesn't happen again? I've already changed password

I have this problem too, it's called "spoofing" aparently.
There isn't much you can do except change your email address which is a huge problem if like me you have an Apple one and can't change it without losing your whole iTunes and App purchase history which is a billiantly stupid bit of design on Apple's part.
There's some interesting stuff here: http://www.bluehostforum.com/showthread.php?132-how-to-stop-spoofed-email-addres ses
but I don't think there's much chance of applying it to iCloud but I am not an expert.

HT201317 I have been sent an invitation to Photo Stream by email but when I click the the link to subscribe i get a blank webpage only.

I have been sent an invitation to Photo Stream by email but when I click the the link to subscribe i get a blank webpage only.

Welcome to the Apple Community.
Is it possible you've viewed the shared album before it's had time to upload.

Emails in sent box appear to have been sent, but are never received

Similar Messages

Maybe you are looking for