Emails marked as DRAFT in Inbox

Hi
My client is running Exchange 2013 server with different version clients Outlook 2007/2010/2013. 
A particular user's inbox is acting weirdly, incoming unread messages are looking like DRAFT with the option to Discard or send the message when it hasn't been read or interacted with by the user. This affects both Outlook and OWA. The system has been working
fine until couple of weeks ago.
Few other users are working fine without issues.
I have recreated the profile on different machines but still persists.
Your help and ideas are much appreciated.

Hi,
This user’s mailbox may be corrupted.
I suggest to repair this mailbox to check this issue.
New-MailboxRepairRequest -Mailbox [email protected] -CorruptionType FolderView,ProvisionedFolder
New-MailboxRepairRequest
https://technet.microsoft.com/en-us/library/ff625226%28v=exchg.150%29.aspx?f=255&MSPPError=-2147217396
If this doesn’t help, please try to move this user to another database to take a test.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

Similar Messages

  • I have a  macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I

    I have a  macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I sync my iphone and ipad? (it seems like each is synced only to my laptop, so don't synchronize until I go home and use my laptop.

    POP: yahoo, aol, comcast/time warnder/road runner
    Imap: google, hotmail, and more including icloud.
    If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically  Icloud or Hotmail would be my choices right now.
    To find out more about what happens to you, search on Google "difference between pop and imap"

  • I have a exclamation red mark next to my inbox for my email. What does that mean. This is on my iPad.

    I Have a exclamation red mark next to my inbox. what does that mean? This is on my ipad

    It means that one of your messages has been unable to send. Tap on it and try resending when it goes the mark should go away

  • Opened emails marked as unread when I have read them?

    I have an ipad mini. Why are all of my emails marked as unread when I have read them all. This has only happened in the last two days!

    On my iPad with OS7 I had a red dot showing 1 unread email which would not go away. I cleared it using this procedure: Open Mail - Inbox - Edit - Mark All - Mark as unread. Then straight back to: Edit - Mark All - Mark as Read. Works for me; see how it goes. Best of luck!

  • How to keep email "marked as read" even after I read email in Blackberry

    When I check my MobileMe mail on my Blackberry Curve, it marks it as read. Is there a way for me to tell either the Blackberry or MobileMe not to do that? I want those emails marked as unread, so when I go to my computer, they are still in that status.

    I forgot, there is one other shortcut. Hold down the Control key on your keyboard when you click on the message in your inbox and you'll get a menu that allows you to select *Move To*. I'm not certain, but possibly using a mouse that you can select a *right click* you may be able to do that instead of the Control key.
    Another item in that menu is *Move to "xxx" again* where xxx is the name of the last folder you moved something to.

  • POP3 email marked as read on server before being read

    Problem: Emails downloaded to my iPhone are marked as read on the server, even when they have not been read on either the iPhone, server/webmail or any other email client. When iPhone recieves a new email, it is listed as unread on the phone but on the server's webmail the same email will be listed as read. This sounds exactly like the problem described here, but unfortunately there was no solution to that discussion. The main issue for me when trying to find the new/unread email via webmail, when my inbox is sorted by conversation/thread, is that all the emails look the same. The new email is not highlighted differently (ie. unread) to the other 99 emails on the page and so is difficult to find.
    More information: My iPhone is supplied by my employer and is used primarily for work. The primary mail account is configured to sync with my employer's Exchange server. This all works fine. I have added a second account to send/retrieve SMTP/POP3 email to/from my home ISP's mail server. This all works fine too (but with the above mentioned problem). With my previous phone (Windows Mobile), this same setup worked fine but without items on the server being marked as read.
    Example: At work, on my PC, I have a web browser tab open on my home ISP's webmail page. The iPhone chimes and displays a new email notice on its lockscreen. Without touching the iPhone, I check my webmail on the PC to read the new email. In the list of emails in my webmail Inbox, the new email is already marked as read, even though I have not yet opened it on the iPhone nor via webmail. Futher to this, if I send myself an email from work to home, and immediately check my webmail, I can see the email listed as unread. Without opening the email, if I allow the iPhone to check for new email (or manually make it check) but do not open the new email, then refresh the webmail page, that new email has now become marked as read.
    Further information: My ISP does not offer IMAP; this is stated very clearly on their user help/email setup wiki pages. My iPhone is configured to use their POP3 server address and port 110, the same as I have configured on my home PC. My work email account is configured for Push, my home account is configured for Fetch - hourly. The account advanced settings... Deleted Messages=never remove, Use SSL=off, Authentication=password, Delete from server=never, Server Port=110, S/MIME=off.
    Any ideas that the heck is going on here?

    Use OWA (Outlook Web Access) Not POP3 Settings
    Use OWA (Outlook Web Access) Not POP3 Settings
    Use OWA (Outlook Web Access) Not POP3 Settings
    Okay.  This is doing this because your bb is not logging into the owa (outlook web access), it's using  POP3.  In order to use owa it must be enabled on your exchange server (ask your admin if you have this option).  An owa address is something like https://mail.yourcompay.com/owa, depending how your admin set this up it could be named something else.  You can either get to this option through your phone companys (BIS) website or on the bb itself.
    If you use your phone companys website (BIS) to configure this option just log in and find the topic that reads something like this -
     "How do I set up BlackBerry Internet E-mail using a My T-Mobile Account?"
    This will give you the instruction for setting up the account for owa.  (Took me a little bit to find this in my tmobile account.)  During this setup there should be an option to check called use owa.  You have completed the setup and never saw that option then start over and find that option.
    If you go through the bb's setting on the actual device the way to get to this option is kind of strange (at least it was the only way I could figure out how to get to it on my phone).
    I started by deleting the email account off the phone then added a new account.  Go back to the account setting and change the password to a wrong password.  After you select "ok" or "next"  or whatever to get to the next screen you will get a message saying could not connect to server or error or something like that.  Now you should have a option to configure the device manually.  This option will get you to page to allow you to select OWA.  Then just configure you bb for owa and you are good to go.
    Sorry this is such a crude post.  I usually take the time to give very accurate, step-by-step instructions, but I do not have time.  Good luck to all with this issue. 

  • Emails missing from drafts mailbox

    If I use "Save as draft" when composing an email the drafts folder indicates that it contains 1 email. However when I click on that folder it is an empty list. The only way I can access the email is to search all mailboxes (eg search for the subject line of the draft email). The draft email appears in the search results.
    I have tried rebuilding the drafts mailbox but it has not changed anything.

    The emails are coming in, but they disappear after they have been moved to the folder
    So you have sort of rules to organize your mails by moving them to different folders? Does this happen to all clients?
    As suggested by DJ above, please check your view/filter settings first:
    Outlook 2007
    Reset view; View-> Current View-> Customize Current View…-> button Reset Current View
    Outlook 2010/2013
    Reset view; tab View-> button Reset View
    Please have a try and feel free to post back with any findings.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • I can no longer send emails and my drafts folder no longer functions. How do I fix them?

    I am using Windows XP. I have Mozilla Firefox 3.6. My Gmail account no longer can send emails and my Drafts folder is inoperable. I can see, save, discard, or edit anything in Drafts. This is only with my home pc. Any other computer (library, work..) does work. How do I fix this?
    == This happened ==
    Every time Firefox opened
    == about a momth ago

    Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look. 

  • I have Imac (OSX10.6.8) and 6 days of emails that were in my inbox have disappeared. They've also gone from gmail server and my back up hard drive. But if I look at "All Mail" on my Iphone the emails are there!! Have I got settings wrong somewhere?

    I have Imac (OSX10.6.8) and 6 days of emails that were in my inbox have disappeared. They've also gone from gmail server and my back up hard drive. But if I look at "All Mail" on my Iphone the emails are there!! Have I got settings wrong somewhere?

    "One of the benefits of Match, right?  Saving hard drive space."
    I would not use iTunes Match as a backup. There are too many bugs and I don't think that's what they intended it to be anyway. The main advantage of using it is to make your music available on OTHER devices, not to replace the music on your original computer.

  • TS3899 I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month o

    I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month old?

    I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month old?

  • I saved an email as a draft,but couldn't figure out how to send it.

    I rarely save emails to the draft folder,but I did yesterday,as I wanted to wait before sending the email.I shut the computer down,and when I returned to the draft folder today,my composed email was there,but for the life of me,I couldn't figure out how to take the last step and send it.The email was composed as a reply to someone.Please advise,thanks!

    Thanks,Toad-Hall!

  • HT2497 I am finding that emails are disappearing from my Inbox without explanation.  Can anyone suggest what the problem might be?

    I am finding that emails are disappearing from my inbox without explanation.  Has anyone any ideas what might be causing this?

    I found a fix elsewhere for Mail.app.  I had to remove every sub-folder under INBOX (I moved them to a local folder) and then used the MAILBOX -> REBUILD command on INBOX.  It worked, but now I don't have any of the sub-folders.
    I am very disappointed with Apple.  I should never have to do that.  Tens of Billions of dollars in cash, just lying around, and they can't be bothered to make the most basic (and central)  of applications work.

  • An Email in progress leaves me with 5-8-10 drafts of the same email in my draft folder

    Now, when i am working on an email for awhile, and then finally send it, I find 5-8-10 drafts of the email in my draft folder. Previously it saved periodically and once the em was sent, the draft disappeared. Now I have to cintinually clean out the draft folder of useless duplicates. And the delete is slow.
    I STILL can't find anything with the search command. And f I try to search- I can not see emails in ANY folder until I ave logged out and logged back in. If I log in too quickly - I still can;t see emails.- just felt like whining.....
    Icloud email is unbelievably dis-appointing. I would think we would see improvements everyday- but its like they have given this to us and gone out to lunch.
    Thx

    This has rendered my account unusable.  Leaving mail open for any time can create hundreds of duplicates.  There is no problem with duplicate downloads on my iPhone.

  • How can I get TB to get emails from folders besides the Inbox?

    I just installed Thunderbird. It loads in emails from my Server's (Verizon) Inbox, but it gets nothing from the Sent folder or from any other of my personally-created folders. Can you tell me how to get TB do this? In Verizon, I changed all my emails to be "unread". Thanks.

    You have to use IMAP email to do this. POP email only connects to the Inbox.

  • Mail is putting my emails in the draft folder even though they have been sent. What gives?

    Mail is putting my emails in the draft folder and leaving them there even after they have been sent. This is not happening all the time, but enough that it's annoying. What gives? and how do I fix it?

    It happens on both my Mac Air and my iMac. Both are version 10.7.5

Maybe you are looking for