Emails not being deleted

For several weeks now, reconciliation does not delete any email from the Curve.
It's not a matter of waiting for 20 minutes or even several days for the update to occur.
I use a Microsoft exchange server.
I have verified that all settings on the Curve are correct.
Messages --> Options --> Email Reconciliation -->
     Delete On: Mailbox and Handheld
     Wireless Reconcile: On
     On Conflicts:   Mailbox Wins
Any suggestions?
Thanks in advance.
Steve

Hi and Welcome to the Forums!
When you say you use an MS Exchange Server -- do you mean that you are on BES? If so, you need to see your BES admins as they control everything.
If you rather are using an OWA service via BIS, then bidirectional support for deletions should be working. The settings you cite are correct...have you checked your BIS configuration settings? There is a box to check in there that enables deletion reconciliation as well. If all is set correctly, then I would suggest deleting and recreating the BIS conduit for this account.
Good luck and let us know!
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