Emails not displayed on device. Receiving KEY_REQUEST without intervention.

Hi,
configuration:
Blackberry Enterprise Server Exchange, several BB devices.
During the middle of the night emails are recieved until a certain point on a 8100. After that, no new emails are displayed anymore. No user intervention at that (night)time. The connection to the device is stil maintained as seen in the BB server console and in the log files. Replacing the device with a brand new one gives the same result. The sim is the same. This happens every 14 days. Only solution found yet is to regenerate key from the BB device.
Perhaps somebody can have a look at the log files. Any suggestions to overcome sending this nightly request or at what time this might be generated?
Following log files:
receive no emails after 02:23:00, last email
deleted handheld emails at 04/08 10:48h  to free up space no result
power off on     10:55h  no result
regenerate key on handheld 11:20h
message received    11:30h
disp log
[30222] (04/08 02:23:06.682):{0x15B8} {username} MTH: contentType=CMIME, sizeOTA=1442, sizeOTW=3048, TransactionId=-940529779, Tag=309369
[30310] (04/08 02:23:06.682):{0x15B8} {username} Forwarding internal data to device, contentType=CMIME, routing=S84157245, device=204FFB55, size=1480, cmd=0x3, ack=0, TransactionId=-940529779, intTag=192910, Tag=309369, Submit=1
[30368] (04/08 02:23:19.246):{0x1674} {username} Packet has been delivered to device, Tag=309369
[30388] (04/08 02:23:19.246):{0x1674} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192910, extTag=309369
[30222] (04/08 02:24:08.515):{0x1660}
[30222] (04/08 02:34:55.947):{0x14F0} {username} MFH: contentType=OTAKEYGEN, sizeOTA=90, sizeOTW=90, TransactionId=1122790948, Tag=12968712
[30308] (04/08 02:34:55.947):{0x14F0} [BIPPa] {username} Forwarding data to BES Agent (S84157245_001), size=126, intTag=133610, Tag=12968712
[30222] (04/08 02:34:56.009):{0x14F8} {username} MTH: contentType=OTAKEYGEN, sizeOTA=135, sizeOTW=135, TransactionId=-940529778, Tag=309380
[30310] (04/08 02:34:56.009):{0x14F8} {username} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S84157245, device=204FFB55, size=177, cmd=0x3, ack=0, TransactionId=-940529778, intTag=192913, Tag=309380, Submit=1
[30311] (04/08 02:34:56.009):{0x14EC} {username} Forwarding status to relay, intTag=133610, Tag=12968712, Status=1
[30368] (04/08 02:34:57.822):{0xA5C} {username} Packet has been delivered to device, Tag=309380
[30388] (04/08 02:34:57.822):{0xA5C} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192913, extTag=309380
[30222] (04/08 02:34:58.056):{0x1598} {username} MFH: contentType=ITADMIN, sizeOTA=50, sizeOTW=9, TransactionId=1122790949, Tag=12968713
[30222] (04/08 02:35:00.634):{0x1504} {username} MFH: contentType=OTAKEYGEN, sizeOTA=63, sizeOTW=63, TransactionId=1122790950, Tag=12968714
[30308] (04/08 02:35:00.634):{0x1504} [BIPPa] {username} Forwarding data to BES Agent (S84157245_001), size=99, intTag=133611, Tag=12968714
[30222] (04/08 02:35:00.666):{0x1618} {username} MTH: contentType=OTAKEYGEN, sizeOTA=29, sizeOTW=29, TransactionId=-940529777, Tag=309381
[30310] (04/08 02:35:00.666):{0x1618} {username} Forwarding internal data to device, contentType=OTAKEYGEN, routing=S84157245, device=204FFB55, size=70, cmd=0x3, ack=0, TransactionId=-940529777, intTag=192914, Tag=309381, Submit=1
[30311] (04/08 02:35:00.697):{0x1624} {username} Forwarding status to relay, intTag=133611, Tag=12968714, Status=1
[30448] (04/08 02:35:00.713):{0x15C0} {username} User changed (agent): id=73, [email protected], device=204FFB55, routing=S84157245, agent=001, ext=1, wl=0, keys=(3:3:0)
[30368] (04/08 02:35:01.228):{0x150C} {username} Packet has been delivered to device, Tag=309381
[30388] (04/08 02:35:01.228):{0x150C} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192914, extTag=309381
[30222] (04/08 02:35:01.447):{0x1620} {username} MFH: contentType=OTAKEYGEN, sizeOTA=178, sizeOTW=178, TransactionId=1122790951, Tag=12968715
[30308] (04/08 02:35:01.447):{0x1620} [BIPPa] {username} Forwarding data to BES Agent (S84157245_001), size=215, intTag=133612, Tag=12968715
[30311] (04/08 02:35:01.447):{0x10EC} {username} Forwarding status to relay, intTag=133612, Tag=12968715, Status=1
[30222] (04/08 02:35:02.041):{0x15D4} {username} MFH: contentType=ITADMIN, sizeOTA=50, sizeOTW=9, TransactionId=1122790952, Tag=12968716
[30450] (04/08 02:35:05.853):{0x15D8} {username} User unchanged (disp): id=73, [email protected], device=204FFB55, routing=S84157245, agent=001, ext=1, wl=0, keys=(3:3:0)
[30309] (04/08 02:35:08.854):{0x1674} [BIPPa] {username} Sending data to BES Agent (S84157245_001), size=34, Tag=133613
[30222] (04/08 02:44:57.016):{0xFC8} {username} MFH: contentType=sync, sizeOTA=130, sizeOTW=85, TransactionId=1122790954, Tag=12968721
[30222] (04/08 02:44:57.048):{0x14E8} {username} MTH: contentType=SYNC, sizeOTA=52, sizeOTW=8, TransactionId=64839, Tag=309386
[30313] (04/08 02:44:57.048):{0x14E8} {username} Sending external data to device, contentType=SYNC, routing=S84157245, device=204FFB55, size=88, cmd=0x3, TransactionId=64839, Tag=309386, Submit=0
[30368] (04/08 02:44:58.001):{0x14EC} {username} Packet has been delivered to device, Tag=309386
[30222] (04/08 03:02:48.944):{0x48C} {username} MTH: contentType=CMIME, sizeOTA=1116, sizeOTW=2308, TransactionId=-940529776, Tag=309399
[30310] (04/08 03:02:48.944):{0x48C} {username} Forwarding internal data to device, contentType=CMIME, routing=S84157245, device=204FFB55, size=1154, cmd=0x3, ack=0, TransactionId=-940529776, intTag=192924, Tag=309399, Submit=1
[30222] (04/08 03:02:48.944):{0x14EC}
[30368] (04/08 03:03:00.383):{0xA5C} {username} Packet has been delivered to device, Tag=309399
[30388] (04/08 03:03:00.383):{0xA5C} [BIPPa] {username} Forwarding status to BES Agent (S84157245_001), intTag=192924, extTag=309399
MAGT log
[30097] (04/08 02:23:19.246):{0x344} {[email protected]} Message has been delivered to device, Tag=192910, EntryId=779541
[30066] (04/08 02:23:19.293):{0x344} Total Msgs Pending 123
this was the last email received.
[40800] (04/08 02:27:12.823):{0x2B4} {[email protected]} Starting Address Book rescan
[40891] (04/08 02:27:12.823):{0x2B4} {[email protected]} No changes detected, rescan complete (type=Address Book)
[40856] (04/08 02:29:18.831):{0x1C94} {[email protected]} Starting Memos rescan
[40891] (04/08 02:29:18.831):{0x1C94} {[email protected]} No changes detected, rescan complete (type=Memos)
[40442] (04/08 02:32:07.342):{0x1BE0} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[40688] (04/08 02:34:01.849):{0x54C} {[email protected]} Starting message deleted rescan
[40689] (04/08 02:34:01.849):{0x54C} {[email protected]} Message deleted rescan completed
[40700] (04/08 02:34:55.947):{0x1EEC} {[email protected]} Receiving packet from device, size=126, TransactionId=1122790948, Tag=133610, content type=OTAKEYGEN, cmd=0x3
[40000] (04/08 02:34:55.947):{0x1EEC} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1066867471
[40000] (04/08 02:34:55.947):{0x1EEC} *** OTAKEYGEN *** receiving RE-KEY request, transID = 1066867471
[41079] (04/08 02:34:56.009):{0x1EEC} {[email protected]} PagerImp:aveChanges: changed items = 70
[40000] (04/08 02:34:56.009):{0x1EEC} *** OTAKEYGEN *** sending KEY_ACCEPT transID = 1066867471
[40583] (04/08 02:34:56.009):{0x1EEC} {[email protected]} Sending packet to device, Size=170, Tag=192913, TransactionId=-940529778
[40279] (04/08 02:34:56.009):{0x1EEC} {[email protected]} SubmitToRelaySendQ, Tag=192913
[40279] (04/08 02:34:56.009):{0x1EEC} {[email protected]} SubmitToRelaySendQ, Tag=133610
[40000] (04/08 02:34:56.009):{0xDE8} [BIPP] Send data, Tag=192913
[40000] (04/08 02:34:56.009):{0xDE8} [BIPP] Send status DATA_ACCEPTED, Tag=133610
[40442] (04/08 02:34:56.056):{0x54C} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[40000] (04/08 02:34:57.822):{0x1B68} [BIPP] Received status DELIVERED, Tag=192913
[40692] (04/08 02:34:59.728):{0x1788} {[email protected]} Starting message moved rescan
[40693] (04/08 02:34:59.728):{0x1788} {[email protected]} Message moved rescan completed
[40000] (04/08 02:35:00.634):{0x1B68} [BIPP] Received datagram, Tag=133611
[40700] (04/08 02:35:00.634):{0x3C0} {[email protected]} Receiving packet from device, size=99, TransactionId=1122790950, Tag=133611, content type=OTAKEYGEN, cmd=0x3
[40000] (04/08 02:35:00.634):{0x3C0} *** OTAKEYGEN *** receiving KEY_CONFIRM, transID = 1066867471
[40000] (04/08 02:35:00.634):{0x3C0} No previous encryption key(2)
[41079] (04/08 02:35:00.650):{0x3C0} {[email protected]} PagerImp:aveChanges: changed items = 1, 2, 3, 10, 70, 92, 93, 94
[40000] (04/08 02:35:00.666):{0x3C0} *** OTAKEYGEN *** sending KEY_CONFIRM_PROMOTE transID = 1066867471
[40583] (04/08 02:35:00.666):{0x3C0} {[email protected]} Sending packet to device, Size=63, Tag=192914, TransactionId=-940529777
[40279] (04/08 02:35:00.666):{0x3C0} {[email protected]} SubmitToRelaySendQ, Tag=192914
[40000] (04/08 02:35:00.666):{0x3C0} {[email protected]} Completed OTAKEYGEN transaction: id 1066867471
[40000] (04/08 02:35:00.666):{0xDE8} [BIPP] Send data, Tag=192914
[41079] (04/08 02:35:00.681):{0x3C0} {[email protected]} PagerImp:aveChanges: changed items = 70
[40279] (04/08 02:35:00.697):{0x3C0} {[email protected]} SubmitToRelaySendQ, Tag=133611
[40000] (04/08 02:35:00.697):{0xDE8} [BIPP] Send status DATA_ACCEPTED, Tag=133611
[40442] (04/08 02:35:00.713):{0x750} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[30000] (04/08 02:35:00.713):{0x540} {[email protected]} Sending data to Dispatcher, size=426, Tag=192915
[40000] (04/08 02:35:00.713):{0x540} {[email protected]} SendToDispatcher, Tag=192915
[40000] (04/08 02:35:00.713):{0xDE8} [BIPP] Send data, Tag=192915
[40000] (04/08 02:35:00.713):{0x1B68} [BIPP] Received status DELIVERED, Tag=192915
[45050] (04/08 02:35:00.775):{0x1118} DBNS: DbObject=200
[40000] (04/08 02:35:01.228):{0x1B68} [BIPP] Received status DELIVERED, Tag=192914
[40000] (04/08 02:35:01.447):{0x1B68} [BIPP] Received datagram, Tag=133612
[40700] (04/08 02:35:01.447):{0x1FAC} {[email protected]} Receiving packet from device, size=215, TransactionId=1122790951, Tag=133612, content type=OTAKEYGEN, cmd=0x3
[40000] (04/08 02:35:01.447):{0x1FAC} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1066867471
[40000] (04/08 02:35:01.447):{0x1FAC} *** OTAKEYGEN *** receiving RE-ACTIVATION request, transID = 1066867471
[40000] (04/08 02:35:01.447):{0x1FAC} *** OTAKEYGEN *** sending ABORT_TRANSACTION, transID = 1066867471
[40000] (04/08 02:35:01.447):{0x1FAC} {[email protected]} HandleKeyGenCommand: Duplicate KeyGen request - ignored.
[40279] (04/08 02:35:01.447):{0x1FAC} {[email protected]} SubmitToRelaySendQ, Tag=133612
[40000] (04/08 02:35:01.447):{0xDE8} [BIPP] Send status DATA_ACCEPTED, Tag=133612
[40442] (04/08 02:35:01.791):{0x1C94} User settings: [email protected], routing=S84157245, service=DEZPSEMFN040, device=204FFB55, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=user, server=DEZPSEMFN011
[40000] (04/08 02:35:08.854):{0x1B68} [BIPP] Received datagram, Tag=133613
[40000] (04/08 02:35:08.854):{0x1788} {[email protected]} Processed MULTI_STATS from Dispatcher, Tag=133613
[40702] (04/08 02:36:45.985):{0x540} {[email protected]} Starting message rescan
[40703] (04/08 02:36:45.985):{0x540} {[email protected]} Message rescan completed

Update for general interest. I did some compare, after the user dropped off again. The part from:
[40700] (04/24 02:49:34.223):{0x1B64} {[email protected]} Receiving packet from device, size=217, TransactionId=1122791981, Tag=149884, content type=OTAKEYGEN, cmd=0x3
[40000] (04/24 02:49:34.223):{0x1B64} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1066868890
[40000] (04/24 02:49:34.223):{0x1B64} *** OTAKEYGEN *** receiving RE-ACTIVATION request, transID = 1066868890
[40000] (04/24 02:49:34.223):{0x1B64} *** OTAKEYGEN *** sending ABORT_TRANSACTION, transID = 1066868890
[40000] (04/24 02:49:34.223):{0x1B64} {[email protected]} HandleKeyGenCommand: Duplicate KeyGen request - ignored.
[40279] (04/24 02:49:34.223):{0x1B64} {[email protected]} SubmitToRelaySendQ, Tag=149884
[40000] (04/24 02:49:34.223):{0x184C} [BIPP] Send status DATA_ACCEPTED, Tag=149884
is typical for this user only and does not come up with other users on a key_request.
Regenerating a key from the BB device solves the problem. Only disadvantage: it occurs every 4 weeks, independent of doing a regeneration in between.

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Body of email not displayed iphone5

I finally got my email accounts into my new iphone but the body of the emails are not being downloaded
Help!

Quit the mail app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or try this....
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Why are some emails not displaying remote images

There have been a few threads on similar subjects but I haven't found a solution, or even a reason for the problem I'm seeing.
I've the display remote images option to "on" and in most of my emails images are shown. But for all the messages from one domain no images are ever displayed. The URLs are valid because the images show on my iMac in Thunderbird. On my iPhone I get a placeholder (box) with either a question mark or the "alt" text for the image.
Does anyone have any ideas about what might be causing the problem?

Sent messages moved to the account's Sent mailbox indicates the message was successfully sent by the SMTP server used to send the messages with the account but is no guarantee the message will be accepted by the recipient's incoming mail server.
The recipient's incoming mail server may be incorrectly flagging messages sent by this SMTP server as junk (messages sent via webmail access for the account does not use an SMTP server) and with the large amount of spam being circulated, a return email error message from the recipient's incoming mail server is no longer always provided if the message was not accepted by the recipient's incoming mail server or when flagged as junk by the incoming mail server.
This is not a problem with the Mail application. The recipients reporting this problem need to check with the email account provider for their account.

Emails not displayed on device. Receiving KEY_REQUEST without intervention.

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