Emails not getting trigerrred in access request- request type = user creation

Hi ,
Can any one help me with solution why emails are not getting triggered in request->request type = user creation. I.e the L1 manager is not getting email when request is submitted.
The checked SU01 regarding WF_BATCH email(email is maintained) and the request can able to identify the manager,but the manager is not getting any emails. In audit log, it shows with whom is request is pending with.And it is showing nothing in SOST and SLG1.
The scenario is : In user creation, for a given user..if position is maintained,im submitting position based request using FM GRAC_IDM_ORG_ASSG_REQ_SERVICES else if position is not maintained, im submitting user based request using FM GRAC_IDM_USR_ACCS_REQ_SERVICES(in user based request, emails are getting triggered).
Thanks
KH

Hi,
Resolved the issue by appyling Note : 1899422
Thanks
KH

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