Emails - SMTP  error

Hi,
The email notifications on web and using a BPF  does not work for my system ( BPC 75 SP04 , MS version), the following error is shown: "The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was not available -- " 
These are the parameters in Appset:
SMTP AUTH - 1
SMTP PASSWORD - none
SMTPSERVER - ip
SMTPUSER - none
Even using  password & user  the error is shown. What can I do ? Thanx in advance
Velázquez

Hi Velázquez
did you try entering a fully qualified name for the smtp server? Also, I would check if your smtp server is set to allow connections from your BPC app server address (SMTP servers often have restrictions based on addresses as well as authentification)
Bruno

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