Emails stay unread (inbox doesn't refresh)

Hi,
If I open an email in outlook 2010 they stay unread.
I have enabled following options in the reading pane:
Mark item as read when selection changes
Single key reading using space bar
I've also tried to enable the "Mark items as read when viewed in the Reading Pane" and set it to 5 seconds. But that also doesn't work.
I've also noticed that when I open an email, I go to sent items and then go back to my inbox, the emails are now marked as read? So it looks like my inbox doesn't refresh?

Hi,
Does this issue happen to subfolders under Inbox?
We can try to start Outlook with /cleanviews switch to check if the problem is related to corrupt view. To do this, exit Outlook, press Windows key + R to open the Run command, type
outlook.exe /cleanviews and press Enter.
We can also try to open Outlook in safe mode to check if this issue is caused by problematic add-ins.
Press Windows key + R, type outlook.exe /safe in the Run box and press Enter. If the problem would be gone in safe mode, please go to File > Options > Add-ins and disable suspicious add-in to resolve the problem.
Please let me know the result.
Thanks,
Steve Fan
TechNet Community Support

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