Emails suddenly not working to verizion

I read the topics on how to send pics via email to reg phones. I am suddenly getting "550 smtp connection refused 554 5.0.0 Service unavailable" but if my wife sends me something I can reply. I have not tried to reply with a picture attached. can anybody decipher what the above message means?
thanks

Hello Chris.
Ask your wife to update the PRL on her phone.
Instructions for updating the PRL with a Verizon phone:
1) Dial *228 and then press SEND (this must be done from your home digital coverage area).
2) When prompted, press option 2 to update your phone's roaming list capabilities. (the update will take up to 2 minutes)
3) Once completed, a confirmation message will appear to inform you that your phone has been re-programmed with the new PRL.
The only person I exchange MMS with on occasion is a niece who is a Verizon subscriber. I was experiencing the same problem, and after she update the PRL on her phone, this resolved it.
Verizon recommends that all subscribers update the PRL on their phone every 90 days.

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Charles Deister
(503) 949-5762
[email protected]<applewebdata://81CB4171-226F-49DF-BD59-A38A7360B3FB/[email protected]>
PO Box 5032
Salem, OR 97304
http://www.pilotstrat.com<http://www.pilotstrat.com/>
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Date: Mon, 11 Jan 2010 07:32:38 -0700
From: [email protected]
To: [email protected]
Subject: Flash Slideshows Suddenly not working
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Emails suddenly not working to verizion

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