Emails suddenly went "invisible"

Hi everyone,
I have a folder called Personal with several  sub-folders within it. Each of these folders contains hundreds of email since I started my work until now.
Starting this week, I had been experiencing strange problem with these folders, almost all the emails went invisible. The reason I said they went invisible but not deleted because when I did a search for emails (for example from user [email protected]) on OWA,
with the Entire Mailbox option checked, the emails appeared and they are in one of my sub-folders under Personal(the name of the folder appears under subject and date in OWA), then I went and checked that sub-folders, these emails are not there.
So I decided to create a new sub-folder under Personal (for example test), repeated the search above, then I moved those emails out to the new sub-folder, now I could see them. I moved one back to the original sub-folder, checked and I could not see it.
I repeated the above process to other sub-folders under Personal folder, same behaviour ( other folders are fine). I believe that the Folder itself is bugged or something similar. I cannot search emails and move them out again because this folder contains
almost 2 years worth of emails and I hardly remember all the senders.
I tried on aother computer, problem is still there
What is the best approach in this situation?
Best Regards,
Danny

Hi,
If these emails are still not visiable via OWA but appear by using search, I suggest we contact the administrator to see if there are any archieving settings enabled on your mailbox.
Thanks,
Simon Wu
TechNet Community Support

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