Emails that are not junk JUNKED

Have you checked your Outlook rules?
Also if you log into Gmail webmail are the emails showing in the junk folder there too? If so perhaps you need a filter configured in Gmail: https://support.google.com/a/answer/9008?hl=en

Fellow Spiceheads I need some help. I just started a new job and am trying to resolve an email issue for CEO
So lets start. We use Office 365 and Outlook as our email. In out look my CEO has her company exchange account, gmail, and earthlink accounts. Her exchange account works just fine when you say something is not junk it is put into the inbox folder but not the junk. Her gmail on the other hand you mark an email "not Junk" following correspondence  still goes into the junk mail bin. 
Has any one seen this before?
This topic first appeared in the Spiceworks Community

Similar Messages

  • When I open mac mail, it opens 1000 emails in separate windows. Emails that are not even in my account anymore. Can anyone help?

    When I open mac mail, it opens 1000 emails in separate windows. Emails that are not even in my account anymore. The system freezes and the only thing I can do is force quit. Can anyone help?

    You should post in the Mail forum area of whichever os is installed on your computer.

  • I think that all of my mail settings are accurate, but there are some emails that are not making it to my inbox.

    Why might some emails that go to my .mac account not make it into my inbox?

    This appears to be a continuation of https://support.mozilla.org/en-US/questions/1019514 So I will close this thread. Please continue discussion on the original thread.

  • How can I delete flagged emails that are not visible in my account boxes?

    Currently I show 43 flagged emails but not in any of my accounts is there a flag.  I am not sure if I deleted them early in learning to use my iphone 4s or what.  Certainly I had flagged email messages in the past.  Any suggestions?  I have tired going into my various email accounts on the iphone and checking all of the deleted emails for each account.  I only found seven flagged messages. 
    Much appreciation for any suggestions.
    Thanks!

    Hey OldCT!
    I have a link here for you that may help you find your flagged messages a little more easily:
    See important messages - iPhone
    http://help.apple.com/iphone/7/#/iph3caefa61
    Flag a message so you can find it later. Tap while reading the message. You can change the appearance of the flagged message indicator in Settings > Mail, Contacts, Calendars > Flag Style. To see the Flagged mailbox, tap Edit while viewing the Mailboxes list, then tap Flagged.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • How to mark email messages as Not Junk?

    When I look in the Junk email folder in Mac Mail, I see messages that I did not mark as junk mail.  I guess Mac Mail is somehow filtering and classifying the messages as junk.  Within the Junk folder, however, there are messages that are not junk.  How to I mark these items (and future messages from the same source) as not junk, so that they appear in my Inbox and not in my Junk folder?
    What I Think I Am Supposed To Do
    1. Open a message in the Junk folder that I do not want to be classifled as junk.
    2. By default, a "thumbs down" icon appears in the toolbar (View > Show Toolbar).  I click on thumbs down to mark the message as junk. The thumbs down icon changes to a "thumps up" icon.
    3. I click on the thumbs up icon to mark the item as not junk
    Is this the right thing to do?  When I do the above steps, the message remains in the Junk folder - it does not move my Inbox folder.  But will future messages from the same source go into my Inbox?
    Thanks

    In case other are having this problem: With Outlook.com email, I found that mark email items as Not Junk within Mac Mail had not effect.  Subsequent emails from the same sender still went into the Junk folder.
    I had to sign on to my Outlook.com email at www.outlook.com website and mark the emails there as Not Junk.  Subsequent emails from the same sender than arrived in my Mac Mail Inbox, as desired.

  • ICloud Junk mailbox contains mail that is not junk

    I think this started when I upgraded to Mountain Lion, but I'm not sure. Recently, a Junk mailbox has appeared among my iCloud mailboxes. What is annoying is that quite often, messages are sent to this mailbox that I have not marked as junk. Indeed, some of the messages sent there have been important. I've tried deleting the mailbox, but it keeps reappearing, with messages that are not junk. Any idea how I change this behavior?
    Thanks in advance

    Try changing the Junk filtering in your Mail/Preferences/Junk Mail. For the messages already there, you will have to mark them as not Junk.

  • How do i share emails that are saved ON MY MAC with my iPad

    I would like to access old emails that are not in my inbox from my iPad? Is there a way of syncing the info within Mail that is stored under ON MY MAC?

    do you mean to close tabs in safari? On each tab you'll see a little X. Tap on that and the tab closes, which closes the web page

  • Does it make sense to mark an email messages that are in junk mail folder as junk

    Hello,
    I see that some of email messages that are in my junk mail folder are in different color and marked as junk. However, some emails in the folder are not marked as junk. Most of these unmarked emails are put there because of my rules. The question is: does it make sense to mark these messages (in junk email folder) as spam/junk manualy? Will email spam detection engine learn somethig from it?

    If the messages are really junk, then mark them as junk.  That will help Mail detect similar messages as junk, even if your rules miss them.
    If the messages are not junk, but you have set rules to junk them for some other reason, don't mark them as junk.  If you do mark them, you may start missing other messages.

  • Mail Going to Junk Folder that is Not Junk

    I have mail that is going to my junk folder that is not junk.  When I look at the "thumb" symbol for the mail, the thumb is down, meaning that it doesn't think it is junk either.  Even when I turn my "Enable Junk Mail Filtering" off in Preferences, the mail still goes to junk.  No idea how to fix this.  It seems like a glitch!

    Thank you Nubz N. and BobHarris for your feedback on the issue.  I had actually already tried resetting my junk settings in Apple Mail and had no success, and trust me BobHarris, I was not using the Junk key as the delete key.
    It turned out that I had to go directly to the email source's website, which in this case was Gmail, and change my junk settings there.  Apple Mail was perceiving the incoming mail as "Not Junk", but because Gmail was viewing it as junk, it was still going to my Apple Mail junk folder.  I'm not sure why Gmail was viewing it as junk, as I had never clicked junk before.  Anyway, after changing the junk settings there at Gmail, the filter has now been working properly again.

  • How can I delete stored email addresses that are not in my contacts

    Does any one know how to delete email addresses that are not in the contacts folder, with out completly wiping out my entire phone?

    Yes, just open mail and click on the window menu and select previous recipients, when the window opens start edit your email addresses.

  • TS3899 My ipad does not communicate with iphone on one of my email accounts and will not remove deleted emails that are done on the iphone and vice versa, what setting should be changed?

    My ipad does not communicate with my iphone on one of my email accounts and will not remove deleted emails that are done on the iphone and vice versa, what setting needs to be changed?

    It's my understanding that an iPhone can only sync with one computer. You need to choose one computer. Sounds like it syncs at work, but not at home. If you want to just sync it at home, then you have to make sure the home computer has all the info that you want on it, like music etc. Then you have to deauthorize the work computer for it to sync at home. When you connect it will ask if you want to set up as a new iPhone or restore from backup. If you don't have a backup on the home computer then either way you will be wiped clean. So any photos, contacts, notes etc you have will be erased. You would need to backup or copy your photos from your iPhone. When you connect it to your home computer, it will give you that popup message to open your iPhone files. Then you can copy those photos and save them onto your computer and sync them back in through iTunes.
    For your contacts, do you use any type of address book? If so you'll want to back that up and then transfer to your home computer. For notes, you can just email those to yourself and then save that email. I use MobileMe so the contacts issue is easily resolved.

  • Why am I getting frequent spam emails via iPad that are not coming through my primary email account?  And how do I get them to stop?

    Why am I getting frequent spam emails via iPad that are not coming through my primary email account?  And how do I get them to stop? 

    Hi D.,
    Unfortunately phishing is far too common these days. The articles below will help you determine the authenticity of the emails that you received.
    Identifying fraudulent "phishing" email
    http://support.apple.com/kb/ht4933
    Identifying legitimate emails from the iTunes Store
    http://support.apple.com/kb/ht2075
    -Jason

  • Delete email addresses that are not stored contacts

    Can anyone tell me how to mass delete email addresses that are not part of my contacts? Why would the iphone store random email addresses?

    Yes, just open mail and click on the window menu and select previous recipients, when the window opens start edit your email addresses.

  • Im am trying to send the reset information for my apple security question to my email, they are not be received and it says it is sending it to a email that starts with c

    Im am trying to send the reset information for my apple security question to my email, they are not be received and it says it is sending it to a email that starts with c

    That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

  • HT204382 This was no help at all. i can not open and veiw the video emails that are sent through

    I can not veiw my video emails that are sent to me..??

    It's not quite that. It is saying it's an MOV file which, although it is read by iTunes on the Mac, cannot be played by the iPhone. It's slightly confusing as I downloaded it off the iTunes store. Do you think this can be remedied? Or refunded?

Maybe you are looking for

  • 13" MacBook Pro - Screen Flicker / Windows 7 Bootcamp

    I have a 13" MackBook Pro with Retina display that I purchased last December (8 months old).  I am running Windows 7 in Bootcamp and the last few months the screen flickers on occasion (becoming more frequent).  I launched the Mac OS to ensure I have

  • ORA-1850: hor must be between 0 and 23 error

    Hi All i have the following table for creating and inserting i included only two fileds as these are the fields that i'm getting errors on. WITH     sample_data     AS      SELECT     '50709' AS start_date, '2400' AS start_time  FROM dual     UNION A

  • My pdf files are not converting

    I have tried to convert my pdf files using my newly aquired and paid for Adobe Exportpdf   but the 'converted' files are still in pdf.

  • Back button- code

    hi all , i created a custom page. on click of an url on seeded page i traverse the page to my custom page. Now i need to place a button/link such that i must go to previous page. How to do this using javascript in OAF. can any one send me the code fo

  • Problem with ATP check.

    Hello SAP Gurus, While checking sales order in u201Cscope of checku201D the u201Cinclude purchase orderu201D button is checked. so could some please explain me this scenario, because my client can able to print the pick list for one delivery when the