Emails vanish from .mac account when deleting them from iphone!

The problem we are having is that on my wifes minimac when she deletes emails on her iphone they vanish from her desktop .mac mail programme.. not good!
But.... my email on my G5 .mac mail programme account is set to .Mac IMAP and my emails that come into my iphone dont get deleted from my desktop .mac mail programme.
How can i set up her account to not delete the mails from her minimac mail account?
Her email is an additional account - whereas my account is the master account!
can anyone help?

If you are accessing the account as an IMAP account with the email client on your computer as well as with the iPhone's email client, all server stored mailboxes are kept synchronized automatically between the email clients used to access the account. This cannot be changed. If you delete a message from the account's Inbox mailbox with the iPhone's email client, the message will no longer be available in the account's Inbox mailbox when checking the account with your computer's email client and vice-versa.
This is the nature of an IMAP account which cannot be changed.
If this is not the same for your account, this indicates you are accessing the account as a POP account with one or both email clients used to access the account.

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Emails vanishing from iPhone

So I get an email in Outlook. I open it. I think, ok I'll deal with that later.
I go to find the same email on my iPhone and it's not there!!
The gist of my problem is, if I receive an email on my iPhone then subsequently view it in Outlook, it vanishes from my Iphone!
Useless!!
I'm sure I'm not the only person that views emails on one device but deals with them on another?
Solved!
Go to Solution.

Yes, if you prefer IMAP. Backup your mails first though.
The original problem seems very strange, Outlook is obviously leaving a copy of the message on the server but the phone is not recognising it. Maybe the phone only retrieves unread messages. You could try marking the message as unread in webmail and see if it appears on your phone as an experiment.

How can I set up email on iphone 5 to leave emails on the server if I delete them from iphone?

How can I set up email on iphone 5 to leave emails on the server if I delete them from iphone?

Hi RK GARG,
Welcome to the Support Communities!
The article below will explain how to access the Advanced settings in your email account.
Click on the link to see screen shots.
To answer your question ... change the Deleted Messages - Remove field to Never
Using a POP account with multiple devices
http://support.apple.com/kb/HT3228
In Settings, select Mail, Contacts, Calendars.
Select the account for which you wish to change the settings.
Select Advanced, located at the bottom of the list.
Cheers,
- Judy

Cannot receive any emails on my mac account after October 1st

Hello Everyone,
Any one can help me to tell me what should I do to receive emails on my mac account? After October first i cannot receive anything anymore. I want to buy an extra storage but after I go to my system setting I only see MobileMe instead of iCloud and this cannot allow me to do anything.
I will appreciate a lot if anyone can help me and explain me what I need to do.
Thank you

Are you an ex-MobileMe subscriber?
MobileMe subscribers who migrated to iCloud received complimentary extra storage up until September 30 2013. This has now expired. If you have less than 5GB data in iCloud then your storage simply reverts to 5GB.
However if you have more than 5GB data, Backup, Documents and Mail will stop working until you either delete sufficient data to bring you within 5GB or purchase additional storage.
For instructions on purchasing additional storage please see
http://support.apple.com/kb/HT4874
Unfortunately it appears you have Snow Leopard: you don't have the iCloud preference pane, only the MobileMe one which won't do anything now. You can only purchase storage on a Lion/Mountain Lion Mac, an iOS5 or above device, or a Windows 7/8 PC. If you can't get access to one of these to sign into iCloud temporarily then you can't proceed without upgrading your Mac (see below). Your only other option is to reduce the amount of data.
For help in reducing your iCloud data please see
http://support.apple.com/kb/HT4847
You can go to http://icloud.com and delete as much as possible, or if you have iCloud email set up in Mail you can create a new mailbox under 'On My Mac' and drag iCloud emails to it to download them and remove them from the server.
If you want to upgrade your Mac it will have to meet the requirements:
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
To purchase it you will have to ring Apple at the number given at the bottom left of this page.
The requirements for Mountain Lion are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

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For IMAP mail only
Delete message permanently
Settings>Mail......>tap the little arrow on right of mail account>Archive Messages>OFF
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Settings>Mail, Contacts, Calendars>Your Account>Turn mail off. Then, turn your phone off, then back on. Go back into settings & turn your account back on.

My new iphone 5 email is synched with my home office computer Outlook email using a POP account, but deleting an email on my computer does not delete it on my phone and vice versa. Is there any way to get a true synch?.

My new iPhone 5 email is synched with my home office computer Outlook email using a POP account, but deleting an email on my computer does not delete the email on my phone and vice versa. Is there any way to get a true synch?.

POP does not support synchronization between the server and clients. You will need to use IMAP or Exchange Active Sync if your email provider supports it.

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Has nobody answered your question? I have this problem as well. Only one sender, to my knowledge is bouncing. Want to know how to fix it. It's my mom, so either way - my end or her end, I have to fix it. Does anyone have any answers?
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TS3899 Since I updated my iphone, I am not receiving email on my .mac account. What's wrong?

Since I updated my iphone to I0S6, I am not receiving email on my .mac account. What's wrong?

Tim, I was speaking generally. Obviously the iOS upgrade didn't remove the ability to charge on ALL 3rd party devices, else my iH9 wouldn't charge it either.
What I just can't understand is how an old iHome model works just fine with a new iPhone, yet a new iHome model will not. If anything, I would think it would be the other way around.
Anyway, I emailed iHome explaining my situation and I asked if they had planned on releasing a firmware update to fix the problem. I got the typical generic response about unplugging the iHome & removing the batteries for an hour then trying again. And if that doesn't work, send it in for repair in which I would need to pay for the shipping.
If I decide to go that route, I think it's just going to be a waste of time as I would get the iHome back "repaired" and it would have the exact same problem. But I guess I'll never know until I try.
I remember reading on these forums about several others having the same problem. So what are the odds that the iHomes these other people got who are experiencing the same problem are problematic as well? Unless the "repair" iHome is referring to is a firmware update, I don't really buy into this.

Just bought new Mac pro when I sync my iPhone 4 i lost all my contacts on the phone .tried restoring from backup no luck .is there any way I can retrieve my contacts

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Why don't you just restore the to your pc from your most recent backup? You'll get the warning about erasing the media on the phone, but since you'll have all of your media and apps restored from backup, you shouldn't have much of a problem.

How come calendars and contacts vanish from iPhone after upgrade to iTunes 6.1.2?

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Hi, Did you work out a fix for this? All my calender dates (past & future) and the last 12 months of new contacts gone!!!! And yes i too back up regularly.
Previously when the great 5 upgrade happened, i did loss everything, and although I was doing backups none of that info was relative in an English way. A whole life of important, unreplaceable information gone! Never to be found.
All of my products are apple, but it seems that little people dont matter to them, with no recourse for the damage to my personal or professional life.
Extremly disappointed again!

HT1386 WHILE SYNCHING iPHONE 3 WITH iTUNES. MY 1700 CONTACTS VANISHED FROM iPHONE AND iTUNES. I AM RUNNING AROUND TO GET IT RESTORED. ANYONE THERE WHO COULD HELP. HOW CAN I RESTORE AND GET MY CONTACTS BACK.

WHILE SYNCHING iPHONE 3 WITH iTUNES.
MY 1700 CONTACTS VANISHED FROM iPHONE AND iTUNES.
I AM RUNNING AROUND TO GET IT RESTORED. ANYONE THERE WHO COULD HELP.
HOW CAN I RESTORE AND GET MY CONTACTS BACK.

Try:
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- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu

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I just solved this issue! Here's the solution in case anyone else is experiencing the same problem: I had him link his phone number to his Apple ID by adding his his phone number to his contact in his Contacts List. After that, messages sent to his phone number are blue.
I'm guessing his phone number was disconnected from his Apple ID when he somehow toggled off iMessage.

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Is your iOS device configured to copy messages you've sent to yourself?
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Can you use an .mac alias as "from" email address in .mac account?

My .mac account is in my full name @.mac and MAIL automatically uses that as the "from" email address when i send mail. Is there any way to use one of my .mac aliases instead?

For the email account preferences for any email account, there is a Name field which you can enter anything to appear as your name when sending a message with the account and there is an email address field for the same. With a .Mac account, you cannot enter a different email address to appear as the sending email address for a message sent by the account.
You can send messages from your .Mac account alias email address but the name you have entered for the Name field under the Account Information for your .Mac account preferences will be the name shown with the alias email address when sending a message with the alias.

Emails vanish from .mac account when deleting them from iphone!

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