Emails will not send - Mail can't connect to the a...

After having no issues with sending emails for years suddenly I am continually getting the following meassge when trying to send emails. Eventually after putting this password in up to twenty times the email will send.
The message is:
Mail can't connect to the account "mail.btinternet.com:[email protected]" Enter the password for user "[email protected]"
This is happening on all of our computers: Macbook Pro, Macbook Air and Imac and started about 2 weeks ago. It occurs for every sent email.
Any ideas on how to stop this?

MatM wrote:
I have logged into Bt.com and there is no issues there. Sent an email from there an it was received.
Also spent 2 long hours sharing a screen with someone from BT who obviously didn't know what they were doing as they did not even look in the MAIL preferences.
This is the error message we receive:
The server “mail.btinternet.com” cannot be contacted on the default ports.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
Any reason why there server can't be reached. We have been using these settings for years without issue?
Thanks
Mat
Hi.
What port is set in your smtp account ?
It could be that your whole account has now been transferred to Critical Path - you can tell this from logging into webmail via bt.com - if it doesn't say BT Yahoo in the title area, you've been transferred and should alter the settings.
This will, of course, probably cause issues for 100s of 1000s of people. An email should have been received titled "The new BT Mail is coming your way", and gives some details including a link of what to do to various devices and mail clients :-
http://www.bt.com/newemail
with particular details here :-
http://bt.custhelp.com/app/answers/detail/a_id/47531
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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