Emails won't send from Hotmail account on iphone as message says password is incorrect

I recently had a problem with my hotmail account which meant it was blocked and I had to go through a securitiy process to unblock my account and change my password. I can now use my hotmail account again and changed the password on my phone settings to be able to use this account on my phone again. However, when I try to send emails from my iphone from my hotmail account, it says my password is incorrect and the emails won't send. I am also not convinced that I am receiving all emails, although some came through when I initially re-added the account. I have tried to delete the account and add it again, as well as restart my iphone, but I am still having the same problem. The password I have for the account is correct! I would be so grateful if anyone could help.
Thanks.

For anyone else having this problem I have found a solution! You need to change the outgoing server settings as well as the incoming server password which appears on the main settings page. Go into the account in settings and select the box under outgoing mail server. Click on the box under primary server. This will take you to the settings, including the password which you can change.

Similar Messages

  • Emails won't send from any account

    Hi all,
    Had a problem for an unknown period of time now where emails won't send from Mail on the iPad. I had a couple of people ask me why I hadn't responded and after saying I had, they told me they hadn't received anything. I checked my sent box and the emails hadn't been sent.
    I thought it was just with iCloud.
    I have just tested it with another iCloud account and also my Gmail account and none of them will send an email. All work perfectly on my iMac - and Gmail works perfectly on my phone.
    The strange thing is that I get the sent noise as soon as I hit sent, which is why there's been confusion. It doesn't sit in drafts or fail to send. There's no error. As far as you can tell it does sent - but it's never in the sent items/outbox and never received the other end.
    Any ideas? Such a frustrating problem that I've never, ever had before.
    Thanks for any help,
    Ste.

    Oddly, the test email sent from my Gmail account on my iPad has just appeared (after a five minute or so delay).
    The email however, is still not inside the sent folder - there's still no record of it having been sent.
    Problem persists in full for iCloud - nothing sending from iPad and being received by the recipient.

  • TS3899 iPhone 4s IO6; Emails won't send from any account when they have images attached..

    Since upgrading to IO6, my phone has been struggling to send emails.. The problem is at its worst when I attach images.  I have three accounts (aol, gmail and ME) on the phone and the issue affects all of them.  I have rebooted the phone / deleted and re-installed the accounts and the problem persits..
    After much presistance most emails will go through, but it can take hours to get them to send..
    The issue was not present with the previous software..
    Any help would be much appreciated as I need to send photos on a daily basis !!

    You may want to delete the email account and try setting it up again. Once you have deleted it, re-start your phone.
    Set it up manually and do not use the wizard.
    It is best to go through settings >mail contacts, calendars > add account… > don’t choose the BT or BTYahoo option, tap the ‘other’ option from the bottom of the list > Add Mail Account and enter the following details:
    Name – it can be anything you want, but usually your real name is preferable
    Address – your full BT Internet email address
    Password – your email account password
    Description – this can be used if you have more than one email account on the device but put something like ‘work’ or  ‘BT Internet
    Press “Next” and allow the verification (this may take a few minutes)
    On the next screen it will want you to input incoming and outgoing mail server details:
    Tap ‘IMAP’ at the top,
    Incoming mail server settings:
    Host name: mail.btinternet.com
    Username: your full  BT Internet email address
    Password: your email account password
    Outgoing mail server settings:
    Host name: mail.btinternet.com
    Username: your full BT Internet email address
    Password: your email account password
    Press ‘next’
    Slide the notes and mail to be ‘on’ and press ‘save’ in the top-right
    Check your email on the device and see if it is working. Try sending yourself a message and see if it arrives. If messages are not able to send do the following:
    Additional setting changes
    Go to Settings > Mail, Contacts, Calendars > tap your BT email account > a window will appear, tap on your email address > scroll down to the bottom of the window and tap where it says ‘SMTP’ > tap the primary server (which should be mail.btinternet.com) >make sure the following is on or enabled:
    ‘Use SSL’ should be ‘ON’
    Authentication should be ‘password’
    Server port should be ‘465’
    Press ‘done’ in the top-right
    Now do back to your emails and see if you can send

  • Outlook 2010 - Multiple Exchange Accounts - Won't send from second account

    I've setup multiple exchange accounts in Outlook 2010.  I receive fine for both accounts, but cannot send from second account.  Sent email goes to the Outbox and stays there.
    I've tried going back to a second profile, and it works fine.  Mail in Outbox from efforts above stay in Outbox.  If I pull them up, I can resend with no issue.
    I need to be able to send with multiple accounts in same profile to do other projects I'm currently working on.  Any ideas???
    Thanks,
    Mike

    I've setup multiple exchange accounts in Outlook 2010.  I receive fine for both accounts, but cannot send from second account.  Sent email goes to the Outbox and stays there.
    I've tried going back to a second profile, and it works fine.  Mail in Outbox from efforts above stay in Outbox.  If I pull them up, I can resend with no issue.
    I need to be able to send with multiple accounts in same profile to do other projects I'm currently working on.  Any ideas???
    Thanks,
    Mike
    I was able to fix this with Outlook 2010 Service Pack 1.
    Another area that I had to change was the inbox for that other account I created a rule to put in the primary inbox folder (email 2).
    After that the email was only checking one to send and recieve based on the highlighted account, so to resolved that I went to Send/Reveive Groups > Define Groups > Edit Account Properties and made sure they refresh every 1 minute(s).
    solutions are not always answers

  • Emails won't send from phone

    Just found out that people are not receiving any emails that i send from my phone. Not sure why and have no idea how long it has been going on. Could be as long as I have had the phone. How do I fix this?

    First contact your isp or email provider to get the correct pop3 and smtp server settings. Write them down. The under setting up email in your owners manual follow the instructions on setting up email. after the correct settings are entered and you put in your email login and password you should be good to send and receive email.
    Good Luck

  • Can't send emails on my S5.  Sends fine from gmail, but won't send from verizon account.  Keep getting "Sending Failed" message.

    My S5 won't send emails from my verizon email account, which is the default email for my phone.  It will send fine from gmail, but when I try to reply to messages in the verizon account, I get a "Sending Failed" message and an eternal loop from my outbox trying over and over to send the message.  Does anyone know how to fix this?  I took it to the Verizon store for help, and they were completely useless.

    The tech help is useless.  You have to load it manually but you must know the ports to use for both sending and receiving. You must get them from your Verizon fios account.  This worked for me.
    Sent from my iPhone
    << Personal information removed to comply with Verizon Wireless Terms of Service >>

  • My emails won't send from my primary email address.

    Why can't I send emails from my primary account.  I can receive emails.  I have checked my settings and that's not the problem. 

    Hello Noony88,
    I understand you are not able to send emails from your primary email account.  Is this an iCloud email account?  Are you able to send messages from your email account provider's website?  Are you able to send email from your computer or another iOS device? Is there a message sitting in the Outbox for your email account that is not able to be delivered for some reason (ie. file size)?  These are a few factors to consider.
    Here are some troubleshooting steps to try:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/TS3899
    Mail settings you might need from your email provider - Apple Support
    https://support.apple.com/en-us/HT203995
    iCloud: Troubleshooting iCloud Mail - Apple Support
    https://support.apple.com/en-us/HT203528
    If you experience issues sending or receiving mail on iPhone, iPad, or iPod touch
    Check the System Status page to find out whether any known issues are affecting iCloud Mail.
    Make sure that you're connected to the Internet: try opening a webpage such as apple.com in Safari on your iPhone, iPad, or iPod touch.
    Go to iCloud.com on a Mac or PC to verify that you can receive email for your iCloud account.
    Make sure that Mail is turned on in Settings > iCloud.
    Make sure that Push is turned on for your device in Settings > Mail, Contacts, and Calendars > Fetch New Data. Then send an email to your account to verify that Push is working correctly.
    Make sure that Push is turned on for your iCloud account in Settings > Mail, Contacts, and Calendars > Fetch New Data. If you're using iOS 6, tap Advanced. Then Tap your iCloud account and make sure that Push is turned on. If you have multiple iCloud Mail accounts set up on your device, Push can be used only with one account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
    Turn your device off and back on.
    If the issue persists, turn off each of the settings in steps 4, 5, and 6 above, then turn them back on. If that does not help, follow these instructions to delete the iCloud account from your device, then add the account back:
    Go to Settings > Mail, Contacts, and Calendars.
    Tap your iCloud account.
    Tap Delete Account. If you store Contacts, Calendar, or Bookmarks data in iCloud, you will be given the option to keep that data.
    On the Mail, Contacts, and Calendars screen, tap Add Account, then tap iCloud to begin setting up your iCloud account again. If data from your device is stored in iCloud, you will be given the option to merge that data with the data on your device.
    iOS: Configuring additional outgoing mail servers - Apple Support
    https://support.apple.com/en-us/HT202175
    Hope that helps ...
    - Judy

  • Receive but dont send from hotmail account

    Hi. I have 3 accounts
    My gmail and 1 pop3 email account send/receive fine.
    But my hotmail only receive, when i try send display a error message.
    My actual configuration is.
    Server: m.hotmail.com
    Type: Exchange.
    What im doing wrong.???
    Sorry for my bad english.

    I would delete the account and try entering the account again. I just added my hotmail as an exchange account on my iPad and I can both send and receive mail. My outserver is also m.hotmail.com.

  • Sumbit form by email won't "send" from email

    The form that I am creating - using both Live Cycle as well as adding a "submit by email" button direct from Acrobat, pulls up the email message window when clicked - correctly showing recipient address and pdf form attached...problem is when I click "send" nothing happens. It's as if my email program (outlook 2003) crashes when trying to email form attachments. Please help & thank you ahead of time. ~Kate

    Do you have an anti Viris program running? Sometimes they are setup so that you cannot automate the sending of email.
    Paul

  • Aol Email won't send from ipad2

    Problem with aol email. I can receive but not send aol email. Had been working fine but recently started getting this message " a copy has been placed in your outbox. Sending the message content to the server failed". I deleted and then reinstalled email account. I reset ipad to factory settings and put aol back on. Still cannot send aol email. Aol email receiving is fine and gmail works with no problems.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Icloud email won't send from chrome

    Additionally, it won't open in Internet Explorer...

    I'm having the exact same problem on one of my Macs but no the other.
    Did you ever get this resolved?

  • I cant get in my Icloud account on Iphone, Mac, Ipad, says password wrong started 1 hour ago, anybody got the same problem?

    I just tried to get into my mails and Icloud.com and it keeps sayin that my password is incorrect but it worked just fine an hour ago.
    Anybody got the same problem and how do I solve this ?

    https://discussions.apple.com/thread/4888414?tstart=0

  • My emails have stopped sending from my iPad

    Help emails won't send from iPad or be received anyone know what to do

    Hi tried that thanks but did not work
    I can't send or receive email from my hotmail account
    and lost all emails I had now

  • I changed my apple id-(email), now when i try to log into my account on my iphone-am told that password is incorrect. But password works when i log in on my pc

    I changed my apple id(email),now i cant log in on my iphone-am told
    my password is incorrect- but password works on my pc

    Perform these steps on a computer,
    when you double-click an item you purchased before you renamed the account, the authorization dialog may show the old account name. If this happens, you will need to remove the old account name from the account name field, type the new account name, and click Authorize. This authorizes your computer to play the account's purchases.
    If you are unsure about which account was used to purchase a particular item, follow these steps:
    1) Control-click (or right-click) the item in your iTunes Library.
    2) Choose Get Info from the menu that appears.
    3) Click the Summary tab. The account name will be listed on the right.
    If you need further assistance in locating the current account name, please reply with the account name listed in your items' Summary tab. In addition, please include the order number for those items if possible.
    You can locate order numbers by following these instructions on reviewing your purchase history:
    Seeing your iTunes Store purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Once you done with the above steps, sync your device to your computer and reset the password via the follwoing link,
    Http://iforgot.apple.com

  • I am sending an email from one account on iphone 4s but the replies are coming into another account on my phone

    I have had an iphone 4s for about a year and have 4 email accounts that come in on it: verizon, gmail, my work, and icloud.  Periodically, I send an email from one account, it shows the message as sent from that account in my sent mail, but the recipient receives it from the gmail account and therefore replies to the gmail.  Has anyone had this happen?  It is almost as if my messages are bouncing into gmail when I send them, although on my phone it shows as having been sent from another account.  I have not had this happen on my computer where I have all of these emails coming in as well.  I thought perhaps it was me not being careful about which account I was sending from when using my phone, but the mail I sent this morning I was very careful to make sure was from verizon, the sent mail on my phone shows it was sent from verizon, and the reply came in on gmail.  Gmail isn't even the default email address- verizon is! My iphone is using version 6.1.3. Does anyone have any ideas? This is a major problem for me so I appreciate any ideas!  Thank you!!!

    I am not sure whether this is related, but I had a problem with Gmail where each time I sent and email via my iPhone it would bounce back in my Gmail account as unread. You migh want to check this Google article explaining why this happens and how to avoid it:
    https://support.google.com/mail/answer/1710338?ctx=gmail&hl=en-GB&authuser=0

Maybe you are looking for

  • Calendar app not working iphone 4 IOS 7

    I just upgraded to IOS 7 on iphone 4 ... i cannot add events in the new calendar app .... i hit the + to add type everything in hit done and when it goes back to calendar view nothing is there ... when i synced some appointments got mixed up and put

  • How can I remove individual songs from my iphone 5?

    How can I remove individual songs from my iphone 5? Right now, all 2013 songs are syncing. I thought that unchecking the songs in the main itunes playlist would remove them form all devices. Apparently this does not work. Under the uphone 5 sync menu

  • How do I convert pdf files to jpeg on a mac pro

    Hi, I am using Adobe Reader 10.1.1 which is the latest software I believe. I have several pdf files on my MacBook Pro )operating system is OS X 10.6.8 and  have always been able to view and print my pdf files with the same printing options as a jpeg

  • Calculation of consignment stock for a material ( ABAP/MM)

    HI, I need information to find out consignment stock as per requirement. I doubt the requirement is not complete enough but they dont agree. I am using following logic.Please provide me your inputs.( i was asked to follow standard program logic of 'R

  • Information about dependents (HR)

    Hi, I'm developing a RFC Outbound with information of the benefits of dependents and employee. He was requested information of Date of validity of the dependent in the plan, If it is registered in cadastre or not in the plan, If some dependent was ca