Embedded movies, Safari/Firefox freezes, then all hangs
Note: This post was moved from 'It's not just Safari, It's Firefox too... Crashing Tiger'
I have the same problem -- although it is linked directly to embedded quicktime movies. Almost every time I go to a page with an embedded movie, Safari / Firefox freezes, taking the rest of the os along with it (finder, other open apps) Unplugging the ethernet doesn't help. Checked the Safari crash log and it doesnt seem to be recording these crashes.
Sounds like lookupd is hanging and taking the OS with it...
If this is happening when surfing to sites with links to "js.adsonar.com", like FoxNews.com and others, here's a fix:
Mac OS X Tiger lookupd bug & adsonar fix
Hope it helps,
-MikeS
Disclaimer:
[The above link goes to a bug fix on DreamLight.com, my commercial website. While neither I nor DreamLight receives any compensation for this fix, or for visits to the site, increased traffic to the site could of course indirectly lead to additional business opportunities.]
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[[Image:FirefoxSafeMode|width=520]]
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"Try Disk Utility
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http://docs.info.apple.com/article.html?artnum=106214
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Process: Safari [119]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.1 (5533.17.8)
Build Info: WebBrowser-75331708~3
Code Type: X86 (Native)
Parent Process: launchd [73]
Date/Time: 2010-09-16 17:13:39.945 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 356B2B41-5823-465F-91AF-1AF341ECE87D
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000001a86afbc
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0xffff0cfe __memcpy + 1374 (cpu_capabilities.h:246)
1 com.apple.CoreFoundation 0x92df0545 CFDataReplaceBytes + 197
2 com.apple.CoreFoundation 0x92df0d4c __CFDataInit + 876
3 libCGATS.A.dylib 0x94ceec63 atsfont_gettable + 215
4 libCGATS.A.dylib 0x94cf161f get_table + 48
5 com.apple.CoreGraphics 0x96c63fe3 CGFontCopyTableForTag + 24
6 com.apple.WebCore 0x97d1f225 _ZN7WebCoreL19copyFontTableForTagENS16FontPlatformDataEm + 21
7 com.apple.WebCore 0x973e2114 WebCore::SimpleFontData::platformCharWidthInit() + 52
8 com.apple.WebCore 0x973e0461 WebCore::SimpleFontData::SimpleFontData(WebCore::FontPlatformData const&, bool, bool, WebCore::SVGFontData*) + 1137
9 com.apple.WebCore 0x973dfe55 WebCore::FontCache::getCachedFontData(WebCore::FontPlatformData const*) + 181
10 com.apple.WebCore 0x975e97dd WebCore::FontCache::getFontDataForCharacters(WebCore::Font const&, unsigned short const*, int) + 589
11 com.apple.WebCore 0x9746cd53 WebCore::Font::glyphDataForCharacter(int, bool, bool) const + 931
12 com.apple.WebCore 0x976d1f13 WebCore::ComplexTextController::collectComplexTextRuns() + 787
13 com.apple.WebCore 0x97ad537c WebCore::ComplexTextController::ComplexTextController(WebCore::Font const*, WebCore::TextRun const&, bool, ***::HashSet<WebCore::SimpleFontData const*, ***::PtrHash<WebCore::SimpleFontData const*>, ***::HashTraits<WebCore::SimpleFontData const*> >*) + 428
14 com.apple.WebCore 0x97b6500d WebCore::Font::floatWidthForComplexText(WebCore::TextRun const&, ***::HashSet<WebCore::SimpleFontData const*, ***::PtrHash<WebCore::SimpleFontData const*>, ***::HashTraits<WebCore::SimpleFontData const*> >*, WebCore::GlyphOverflow*) const + 61
15 com.apple.WebCore 0x975d47a2 WebCore::RenderMenuList::updateOptionsWidth() + 770
16 com.apple.WebCore 0x975d4a18 WebCore::RenderMenuList::updateFromElement() + 120
17 com.apple.WebCore 0x974a1682 WebCore::ContainerNode::dispatchPostAttachCallbacks() + 50
18 com.apple.WebCore 0x9739555f WebCore::ContainerNode::resumePostAttachCallbacks() + 63
19 com.apple.WebCore 0x9738cb88 WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 344
20 com.apple.WebCore 0x973d54e6 WebCore::Document::updateStyleIfNeeded() + 70
21 com.apple.WebCore 0x9748c4d8 WebCore::Document::updateStyleForAllDocuments() + 136
22 com.apple.WebCore 0x97d15928 WebCore::ScriptController::executeScript(WebCore::ScriptSourceCode const&, WebCore::ShouldAllowXSS) + 360
23 com.apple.WebCore 0x97483a4e WebCore::HTMLTokenizer::scriptExecution(WebCore::ScriptSourceCode const&, WebCore::HTMLTokenizer::State) + 222
24 com.apple.WebCore 0x975728d4 WebCore::HTMLTokenizer::executeExternalScriptsIfReady() + 2116
25 com.apple.WebCore 0x97520dfc WebCore::CachedScript::checkNotify() + 60
26 com.apple.WebCore 0x974f42e4 WebCore::Loader::Host::didFinishLoading(WebCore::SubresourceLoader*) + 324
27 com.apple.WebCore 0x974f410c WebCore::SubresourceLoader::didFinishLoading() + 44
28 com.apple.Foundation 0x92a98497 -[NSURLConnection(NSURLConnectionReallyInternal) sendDidFinishLoading] + 87
29 com.apple.Foundation 0x92a98403 _NSURLConnectionDidFinishLoading + 147
30 com.apple.CFNetwork 0x94bd3ba4 URLConnectionClient::_clientDidFinishLoading(URLConnectionClient::ClientConnect ionEventQueue*) + 212
31 com.apple.CFNetwork 0x94bd48fa URLConnectionClient::ClientConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XClientEvent, XClientEventParams>*, long) + 310
32 com.apple.CFNetwork 0x94bd3370 URLConnectionClient::processEvents() + 104
33 com.apple.CFNetwork 0x94b80d03 MultiplexerSource::perform() + 189
34 com.apple.CoreFoundation 0x92e293c5 CFRunLoopRunSpecific + 3141
35 com.apple.CoreFoundation 0x92e29aa8 CFRunLoopRunInMode + 88
36 com.apple.HIToolbox 0x921142ac RunCurrentEventLoopInMode + 283
37 com.apple.HIToolbox 0x921140c5 ReceiveNextEventCommon + 374
38 com.apple.HIToolbox 0x92113f39 BlockUntilNextEventMatchingListInMode + 106
39 com.apple.AppKit 0x9138c6d5 _DPSNextEvent + 657
40 com.apple.AppKit 0x9138bf88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
41 com.apple.Safari 0x00015fdb 0x1000 + 85979
42 com.apple.AppKit 0x91384f9f -[NSApplication run] + 795
43 com.apple.AppKit 0x913521d8 NSApplicationMain + 574
44 com.apple.Safari 0x0000a57e 0x1000 + 38270
Thread 1:
0 libSystem.B.dylib 0x9000b44e _semwaitsignal + 10
1 libSystem.B.dylib 0x90035dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x91245a5f ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x91245d7f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x90035155 pthreadstart + 321
5 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9000b44e _semwaitsignal + 10
1 libSystem.B.dylib 0x90035dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x9736f484 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x9736b79c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
4 libSystem.B.dylib 0x90035155 pthreadstart + 321
5 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90004266 machmsgtrap + 10
1 libSystem.B.dylib 0x9000ba5c mach_msg + 72
2 com.apple.CoreFoundation 0x92e28e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92e29aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x94b54264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x90035155 pthreadstart + 321
6 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90004266 machmsgtrap + 10
1 libSystem.B.dylib 0x9000ba5c mach_msg + 72
2 com.apple.CoreFoundation 0x92e28e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92e29aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002eb8d 0x1000 + 187277
5 com.apple.Safari 0x0002e8d6 0x1000 + 186582
6 com.apple.Safari 0x0002e86f 0x1000 + 186479
7 libSystem.B.dylib 0x90035155 pthreadstart + 321
8 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90004266 machmsgtrap + 10
1 libSystem.B.dylib 0x9000ba5c mach_msg + 72
2 com.apple.CoreFoundation 0x92e28e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92e29aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x92a96520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x92a32dfd -[NSThread main] + 45
6 com.apple.Foundation 0x92a329a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x90035155 pthreadstart + 321
8 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x900536fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90035155 pthreadstart + 321
2 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9000b44e _semwaitsignal + 10
1 libSystem.B.dylib 0x90035dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x910e9141 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ad4ae 0x1000 + 1754286
4 com.apple.Safari 0x0004498f 0x1000 + 276879
5 com.apple.Safari 0x000448df 0x1000 + 276703
6 libSystem.B.dylib 0x90035155 pthreadstart + 321
7 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x90004266 machmsgtrap + 10
1 libSystem.B.dylib 0x9000ba5c mach_msg + 72
2 com.apple.CoreFoundation 0x92e28e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92e29aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x94ed95f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x94ed9480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x90035155 pthreadstart + 321
7 libSystem.B.dylib 0x90035012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff0cfe ebx: 0x92df048b ecx: 0x00000020 edx: 0xffffffc0
edi: 0x17d66320 esi: 0x1a86affc ebp: 0xbfffd1e8 esp: 0xbfffd1e0
ss: 0x0000001f efl: 0x00010287 eip: 0xffff0cfe cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1a86afbc
Binary Images:
0x1000 - 0x5d1fec com.apple.Safari 5.0.1 (5533.17.8) <c356a5f13b4bb077c423a91aa6baa089> /Applications/Safari.app/Contents/MacOS/Safari
0x645000 - 0x650fff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x658000 - 0x682fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x693000 - 0x6a2ffc SyndicationUI ??? (???) <28a46d7de95282f25743aaaf93013a48> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x11db4000 - 0x120adff3 com.apple.RawCamera.bundle 2.3.0 (505) <1c7cea30ffe2b4de98ced6518df1e54b> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x14901000 - 0x14904ff2 +com.macromedia.Flash Player.plugin 10.1.82.76 (10.1.82.76) <b765f5a2282aa4afef592fc8f90888d3> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x14959000 - 0x1495cfff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x157cc000 - 0x157d1ff3 libCGXCoreImage.A.dylib ??? (???) <adb040a70a21224cdd51dbcb779520bf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x174b3000 - 0x174b4fff com.apple.JavaPluginCocoa 12.6.0 (12.6.0) <a3fdbdf37a0cbdb866197177dfc21507> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
0x175ce000 - 0x175d5fff com.apple.JavaVM 12.6.0 (12.6.0) <057da0b31147d0218d472ebdff514979> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x18160000 - 0x18166fff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1816f000 - 0x18172ff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x1850a000 - 0x1850bff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x18827000 - 0x1887cfdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x19052000 - 0x19a11ff3 +com.macromedia.FlashPlayer-10.4-10.5.plugin 10.1.82.76 (10.1.82.76) <edec12140f16fae0c582c42d6e6fa8b9> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin/Contents/MacOS/Flas hPlayer-10.4-10.5
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x9016aff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x9016b000 - 0x90172fff com.apple.agl 3.0.9 (AGL-3.0.9) <2526a28a2fc087c09f9238dd03684513> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x90268000 - 0x90269ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x9026a000 - 0x902c7ffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
0x902c8000 - 0x90307fef libTIFF.dylib ??? (???) <0437eac77e4e874f566ec4219ad1b249> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90308000 - 0x903d3fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x903d4000 - 0x9040bfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <cfd64ded4da1064ce316243fd425d5a4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9040c000 - 0x9040effd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9040f000 - 0x904f0ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x904f1000 - 0x904f9fff com.apple.DiskArbitration 2.2.1 (2.2.1) <d97688958e0b1fdcd4747088bdf1962a> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x904fa000 - 0x909cbfbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x909cc000 - 0x909e4fff com.apple.openscripting 1.2.8 (???) <54ab21172b8b3caa601dde44872a9c0d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x909e5000 - 0x909e5ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x96b3f000 - 0x96c27ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96c28000 - 0x972c8fff com.apple.CoreGraphics 1.409.6 (???) <572a4bdefeabf73e1d7f96cbfe46bb60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x972c9000 - 0x972c9ffe com.apple.quartzframework 1.5 (1.5) <6865aa0aeaa584b5a54d43f2f21d6c08> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x972ca000 - 0x97323ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97324000 - 0x97326fff com.apple.securityhi 3.0 (30817) <40562b85d99118354c974e76c32fa6fb> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x97327000 - 0x97368fe7 libRIP.A.dylib ??? (???) <c2654681db8115c8320d9ac04c8835f2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x97369000 - 0x97e62fff com.apple.WebCore 5533.17 (5533.17.8) <08c3a4a06c7aec57ffd8a13800ac203c> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x97e63000 - 0x97e6fffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHI,
The problem is fonts and Flash.
Go here for help to clear the font cache.
Font problems and management in OS X
You have a new version of Flash installed and an outdated version. Uninstall the old plugin then reinstall new, then repair permissions.
Go here and follow the instructions. Uninstall Flash
Install the most recent version of Flash here.
Now repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn -
I know there has been various posts re this problem and after much reading have figured there's a prob with the 1.1 ipod updater software and the answer seems to be to degrade but what if your ipod is brand new (3 days old) and came with the 1.1 software where do I get the older version.
Is degrading easy enough to do or should I wait for a new version? Pls bear in mind I have only been using my ipod for 2 days and am not the brightest spark on the pc...lol!
Thanks in advance.
Packard Bell Windows XP iPod Video 60BG BlackI personally just did the downgrade to 1.0 and everything works fine. The only thing is that you have to use all of 1.0's features... like holding menu doesnt bring you back to the menu screen, it turns off the backlight... WHATEVER.
downgrading really does work. I had to erase all my songs and movies to do it but it only took a lil while to put them back on.
downgrading is really easy to do... if you have the 1.0 updater. The only way I can fathem YOU getting it is if you know someone who has an ipod that was released before 1.1 came out and using their CD.
heres how to do it:
uninstall the 1.1 updater
put in the CD
run the 1.0 updater from the CD (cddrive/program files/ipod/something something updater)
click restore
wait for it to finish
then (in theory) you should have 1.0 on there. It worked for me, but my ipod came with 1.0.
AND ive heard that this problem only effects 60GB models and movies converted with 3rd party software (ie VIDEORA or PSPVIDEO9). Both of which are superior if they would work with 1.1. -
While using Windows live firefox freezes then has to close alot!
While in the middle of writing emails, moving from inbox to writing, in general any navigating in Windows live, the windows freez and "Firefox must close" appears. Moving between web pages while windows live is open causes this alot. Moving thru pages with msn as home seems to cause too many freezes. Happens on 2 diferent laptops.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you. -
Safari - Videos Freezing On All Sites
I am so tired of this nightmare with Safari. I have 60MPS Charter internet cable and I can't watch a 2 minute video without it freezing up. Anyone have any ideas what can be causing this? It gets part way through a video and goes into the spinning YoYo. It never starts back up again and I have to shut it down Safari and start over. Any help with this club foot would be appreciated.
iMac Intel / Yosemite / 10.10.2
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After installing lion ITunes Safari Firefox freeze
Does anyone have the same problem on their new I Mac?
After installing Lion had to restart Mac on three occasions , now cannot delete ,or remove a send error report to Apple page .Maybe the Servers are really Busy...
see if you can download from Here:
http://support.apple.com/kb/DL1426
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