Embedded PDF blank with Reader X and Firefox in protected mode

Lately I've noticed that for certain PDFs (those served in a web page) in Firefox 4.0b10, that the page is simply blank. There's nothing but the normal Firefox background. Acrord32.exe never runs. If I kill the plugin-container.exe process it simply says the Adobe plugin crashed and asks if I want to reload. If do I get the same blank page again.
I have to go and turn off protected mode, kill the plugin-container.exe process again and then the PDF will load. This problem seems to occur with PDF files that load solely in the plugin-container.exe and don't launch acrord32.exe. They also have the old Reader 9 style toolbar at the top of the page instead of the floating toolbar in the middle of the page.

Your log file shows you to be running v10.1.0.534. Could you please update to the latest version which is v10.1.1 and then try again. You can get it from here: http://get.adobe.com/reader/direct/
Also, has a rule been created in the BeyondTrust Software application you appear to be using to allow Reader X to open in Protected Mode? That application might be interfering with the way Reader X operates. There's a demo on their site which might help: http://www.beyondtrust.com/Products/PowerBroker-Desktops-Windows-Edition/Product-Demo/

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Is it happening with all the PDF' or any specific one?
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Try repairing reader once and see if that fixes the issue.
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Message was edited by: tvdowntown

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Do a malware check with some malware scanning programs on the Windows computer.<br />
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*http://www.superantispyware.com/ - SuperAntispyware
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I am getting the message "Adobe Reader cannot open in Protected Mode due a problem with your system configuration.
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Just clicking on the Adobe Reader icon by itself causes the problem.
Here's my process explorer output.
Process PID CPU Private Bytes Working Set Description Company Name
System Idle Process 0 98.46 0 K 28 K
System 4 0 K 236 K
Interrupts n/a < 0.01 0 K 0 K Hardware Interrupts and DPCs
smss.exe 576 172 K 440 K Windows NT Session Manager Microsoft Corporation
csrss.exe 640 1,680 K 3,652 K Client Server Runtime Process Microsoft Corporation
winlogon.exe 664 7,948 K 8,200 K Windows NT Logon Application Microsoft Corporation
   services.exe 712 2,240 K 4,556 K Services and Controller app Microsoft Corporation
    vmacthlp.exe 892 964 K 3,248 K VMware Activation Helper VMware, Inc.
    svchost.exe 912 3,204 K 6,352 K Generic Host Process for Win32 Services Microsoft Corporation
     wmiprvse.exe 2160 4,376 K 6,028 K WMI Microsoft Corporation
     wmiprvse.exe 3392 7,644 K 6,916 K WMI Microsoft Corporation
     wmiprvse.exe 1124 2,664 K 6,116 K WMI Microsoft Corporation
    svchost.exe 1000 2,068 K 4,740 K Generic Host Process for Win32 Services Microsoft Corporation
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    MsMpEng.exe 1112 90,952 K 56,476 K Antimalware Service Executable Microsoft Corporation
    svchost.exe 1256 18,404 K 29,452 K Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1284 1,536 K 3,980 K Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1400 1,496 K 3,700 K Generic Host Process for Win32 Services Microsoft Corporation
    spoolsv.exe 1500 4,840 K 7,208 K Spooler SubSystem App Microsoft Corporation
    jqs.exe 1820 2,360 K 1,476 K Java(TM) Quick Starter Service Sun Microsystems, Inc.
    vmamqpd.exe 1892 2,500 K 5,260 K VMware AMQP Service VMware, Inc.
    vmtoolsd.exe 388 7,304 K 9,404 K VMware Tools Core Service VMware, Inc.
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    VMUpgradeHelper.exe 1432 1,408 K 4,896 K VMware virtual hardware upgrade helper application VMware, Inc.
    alg.exe 544 1,364 K 3,944 K Application Layer Gateway Service Microsoft Corporation
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explorer.exe 3536 22,392 K 30,256 K Windows Explorer Microsoft Corporation
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clbcatq.dll Microsoft Corporation 2001.12.4414.700
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comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512
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msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512
ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.6055
ntmarta.dll Windows NT MARTA provider Microsoft Corporation 5.1.2600.5512
ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.6010
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secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834
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Your log file shows you to be running v10.1.0.534. Could you please update to the latest version which is v10.1.1 and then try again. You can get it from here: http://get.adobe.com/reader/direct/
Also, has a rule been created in the BeyondTrust Software application you appear to be using to allow Reader X to open in Protected Mode? That application might be interfering with the way Reader X operates. There's a demo on their site which might help: http://www.beyondtrust.com/Products/PowerBroker-Desktops-Windows-Edition/Product-Demo/

Error with pdf, adobe acrobat reader 8 and Mozilla Firefox 2

Hello.
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Hi,
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Sure.
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Here is the answer from the user:
Thank you for your help on this:
The issue relates to ALL PDF FILES with embedded fonts, so I can send you
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Please see the following information that I hope helps trouble shoot:
Windows
Adobe Reader
Attached is a PDF file (as mentioned it can be ANY pdf file) and a screen
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[attachment "00 - Introduction to the NES.pdf" deleted by Shadow
Lu/SOUTHCO]
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Shane O'Connor
General Manager
Southco Fasteners Pty Ltd
Tel: (03) 9330-5000
Fax: (03) 9330-5099
www.southco.com
CONFIDENTIALITY NOTICE: The information contained in this electronic mail
and its attachments is privileged and confidential information and is
intended for the use of the individual or entity named above and others
who have been specifically authorized to receive it. If you are not the
intended recipient, you are hereby notified that any use by you or any
dissemination, distribution or copying of this communication by you is
strictly prohibited. If you have received this in error, please delete it
and notify us immediately. Thank you.
CONFIDENTIALITY NOTICE: The information contained in this electronic mail and its attachments is privileged and confidential information and is intended for the use of the individual or entity named above and others who have been specifically authorized to receive it.
If you are not the intended recipient, you are hereby notified that any use by you or any dissemination, distribution or copying of this communication by you is strictly prohibited. If you have received this in error, please delete it and notify us immediately. Thank you.

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I figured the app might have that ability - considering you can add text, highlight, add a signature, annotate and draw - so my thought was why not delete a page, or rearrange for that matter?.. That should be an option, this way we don't have to export to one of the other apps to delete or rearrange..
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Problem statement: Outlook 2013 email message goes behind main Outlook window when opening PDF attachment with Adobe Reader 11.0.3
Environment: Windows 8 x64; Office 2013; Adobe Reader 11.0.3
Steps to reproduce bug:
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From: new window opens behind existing window - how to modify?
I had this problem happening in Outlook.
If I tried to open an email, it would open behind the main Outlook window.
The same happened if I opened a link in the email - it would open behind the mail.
The fix that was suggested to me was so simple that I still don't believe it.
Right click on the task bar and unlock the taskbar, then lock it again.
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Proposed as answer byalfreelandTuesday, January 08, 2013 4:52 PM
It worked for me with Win 7 and OL 2003. Why? Who cares ... It is working.
Liviu 2014-09-17

Embedded PDF blank with Reader X and Firefox in protected mode

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