Embedded video in PDF shows blank

Hi,
I am using Acrobat 9 Pro. I have a PDF and a .mp4 video on a web-server. The mp4 is about 26 Mb in size. If I open the video on the browser (IE) it works.
However when I embed this video in my PDF using a 'Video tool' it plays only the audio and does not show the video. I read somewhere about the file name length. the file name is ps1.mp4.
Can someone please help resolving this.
Thanks in adavance.

Does this only affect one video, or every PDF you open with embedded video content?
If the latter it is probably an issue with your video card. First, I'd try disabling hardware acceleration in Acrobat's preferences > page display, and switching to software mode on preferences > 3D and multimedia > preferred renderer.

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