EMC Crash when i try to - reset client access virtual directory

Question

Hi All,
I have one exchagne server 2010 sp3 rollup 7 installed on server 2012R2 Std.
When i try to reset client access virtual directory the MMC is crashing.
In the event viewer i can find 3 error after to crash:
1.
The program mmc.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 2360
 Start Time: 01d04e7b531a4a0d
 Termination Time: 4294967295
 Application Path: C:\Windows\system32\mmc.exe
 Report Id: 69db84d3-ba91-11e4-80c3-0050569b5787
 Faulting package full name: 
 Faulting package-relative application ID: 
2. 
Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
   at Microsoft.ManagementConsole.Executive.MmcThreadMessageWindow.OnThreadException(Exception e)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()
   at Microsoft.ManagementConsole.Executive.SnapInThread.OnThreadStart()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()
3.
Faulting application name: mmc.exe, version: 6.3.9600.17415, time stamp: 0x54504e26
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c
Faulting process id: 0x2014
Faulting application start time: 0x01d04e9e432feaef
Faulting application path: C:\Windows\system32\mmc.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: b8276755-ba91-11e4-80c3-0050569b5787
Faulting package full name: 
Faulting package-relative application ID: 
When i try to preform the task from EMC that installed on my PC (Win 7 SP1 x64) everything works fine
Thank you.

Answer 1

Hi Eliran,
Thank you for your question.
Are there any update recently?
We could refer to the following steps to troubleshoot:
1)disable A/V
2) Run: DISM.exe /Online /Cleanup-image /Restorehealth
http://support.microsoft.com/kb/947821/en-gb
3) follow http://support.microsoft.com/kb/929833/en-gb to upload %WinDir%\Logs\CBS\CBS.log
4) disable snap-ins exept DNS-snapin
5) run SDP
6) enable A/V
We could also re-install .Net 4.0 to check if the issue persist by the following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718  
If the issue persist, we could install Exchange 2010 SP3 CU8 by the following link:
http://www.microsoft.com/en-us/download/details.aspx?id=45225
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim