Emc IRM client  (electronic pdf rights management) using problem

Hello,
in our business we receive and print pdf files with electronic rights
the supplier asked us to use this software
http://www.emc.com/enterprise-content-management/information-rights-management.htm#!downlo ad_software
IRM Client for PDF adobe reader 11
Problem:
we have a terminalserver windows 2008 and thinclients
the a.m. software adds a new menue into the adobe reader called rights
If I click on it, I get the error:   "error on server - failed while saving file"
This software nvever runs beofre on this server.
Do you have an idea about solving this problem?
My next idea: downgrading to older adobe reader version  (do you know a good source?)
thank you in adnvace!

Sorry, I don't know the answer to your problem.
But older Reader versions can be downloaded from the Adobe FTP site ftp://ftp.adobe.com/pub/adobe/reader/win/

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