"emergency calls only" - but only sometimes!

Hi everyone,
I bought the new iphone 4, and it worked just fine. The guy at the store (mobile phones store) inserted microsim, activated the device and everything was fine untill it was turned off by me. Then, when i would power it on, it would present the "emergency calls only" screen, but not allways! if you w8 for some time, try again, you can power it on normally, and again, if you power it down, and try again, guess what: "emergency calls only".
The craziest thing is that it gets the carrier signal once i turn it on successfully, but losses it after a few moments saying "no service".
Any idea on what could be the problem here?
i tried restoring with itunes, but except for losing all the data, it didn't really help....
do you think this is a sim card issue, or some hardware issue with the iphone?
ty for any replies!

y, i forgot to say, that the "emergency calls only" screen, was also "connect to itunes" screen... sry

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