EMERGENCY ! please help me ! Why the OFF key would not boot me into the hp recovery partition ?
I bought a hp Pavilion dm4-2015dx for just over a week or so from Bestbuy.ca.
When I have tried to launch the recovery by pressing F11at the start up this morning, the following is display.
Windows failed to start. A recent hardware or software change might be the cause.............
file:\Boot\BCD
Statue:0cx0000225
info: an error occurred while attempting to read the boot configuration
Note: I recently did a partition, I divided up local discs C into A and B discs, I wonder if that has an effect on my computer?
Please help ! I only bought the laptop for just over a week
This question was solved.
View Solution.
Link I posted above to order Recovery Media doesn't work for me either. Thanks for confirming you have the same problem,Brent.
@zhuhr96
You are still under warranty and at least can use the phone number for free posted above by Brent.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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