EMOD Issue

Hi,
EMOD doesnt track the response to multiple links embedded in a email campaign. can I run a report in the Campaign response section to see which of the links was opened ?

Im not 100% sure on this but from my understanding it will only track the last link opened.

Similar Messages

  • EMOD - HTML issues with Mailto functionality

    Since the upgrade to version 1.3 I have just noticed a couple of things that did not appear within testing and I was wondering if anyone else has come up with anything similar or knows how I could possibly resolve these.
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    a href="mailto:$%7BContact.Owner%20Email%20Address%7D">Please contact me about these strategies
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    JE,
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    Our engineers are working to resolve this issue as quickly as possible.
    Escalation Update
    ===================
    3/30/2009 6:41:10 PM (GMT -07:00) MT - Dear Valued Customer, Thank you for contacting OnDemand eHub. Our engineers have restored service for the issue reported in this service request.
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    cheers
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  • EMOD Emails going into Junk Folder

    I created an email campaign in EMOD, targetting 330 customers. Just to be on the safe side, I also added myself as a recipient on the list. The emails went out successfully as scheduled, but I noticed that instead of the inbox my email has gone directly into the Outlook Junk folder.
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    Hi CRMwise,
    I could not understand what this means:
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    I ma testing out the EMOD functionality and have been successful in ALL of the changes that occur in the Response Status based upon the hyperlinks in the email. Delivery Status changes to Hard Bounce or Soft Bounce when bad address, etc. However, the system is not updating the Delivery Status to Opened when I have actually opened the email. I know this is the other automatic update of the Delivery Status...Anyone experience this or am I not doing something right.

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    EMOD will only send out "text only" versions of emails to all of my test contacts. Is anyone else having this issue? Is there a solution for this? I've gone through submitting a SR but not getting any answers that are fixing the problem. I've done every possible thing they've asked me to troubleshoot but the problem still occurs. Any advise for this?

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