Emoji pictures not showing in received messages??

How do I get other people's emoticons to show as pictures rather than punctuation symbols?? I have Emoji and they show as pictures when I send them but not when I receive them from other iPhones. Please help its driving me nuts!

Hello johnny_1830,
Thanks for your feedback, do these contacts have pictures saved in the contacts profile? Or is the contacts picture linked from a social media account for example Twitter or Facebook?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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