Employee discount applied to international data

Ok heres my question i know that for international data plans you are charged only 64.99 for unlimited data but are these plans charged in top of the current data plan for smartphones which are 15.00 and 29.00 or its 64.99 for both domestic use and international use? and second if it is charged only 64.99 for both domestic and international does my employee discount still applies to that plan as well?

Not all plans are eligible to receive a discount. The following plans are not eligible for discount:
Nationwide Unlimited plans,
Some Mobile Broadband plans,
Family SharePlan® Secondary lines,
North America's Choice plans, and
Month-to-month agreements.

Similar Messages

Employee Discount: Data Discount MISSING

Hello,
After reviewing my recent bill, I have noticed that there was no Employee discount applied towards my qualifying Data plan.

It should - why not?!
It's over $24.99 and it is not unlimited
It is not stated anywhere in the message, a plan like that does not qualify

Verizon never applied employee discount

When we first signed up in a store, the rep told us he'd take care of the discount. What this meant was that he butchered the company email address. Once we got that straightened out and were receiving e-bills at said company email address, I *assumed* the bill I paid each month included the discount. After 18 months of paying what I thought was a bill that included a discount, I called to ask where exactly the discount shows on my bill and was informed there was NEVER an employee discount applied and that it's my fault for not noticing it (therefore no retroactive credit will be applied).

Did they ever resolve this issue? Same thing with me. I joined Verizon because of this program, and I figured out after two years they didn't apply the discount! I feel like an idiot, but I created the account and my spouse paid the bill. Over two years amounts to over 400 dollars. Now that my account is up I decided to look at all available plans and offers, and finally realized that the discount was never applied! They won't offer me anything. After two years and thousands of dollars, Verizon will not help me with this. I assumed and trusted Verizon to set up my account properly, but now it's my fault for trusting them.

Employee discount from MGM

Can someone clarify the MGM employee discount for Verizon.
I have three lines on a family plan, paying $40 each for the line and then adding 6gb of data for another $80.
My discount says: MGM Resorts International Insiders can now save up to 19% off the monthly access fee on qualifying voice plans of $35.00 or higher and up to 25% off the purchase of accessories.
What should I be getting the discount on as I don't think it was applied correctly.
Thanks.

dbrooks wrote:
So, do you get more of a discount if you have the family share 700 or the share everything plan? 3 smart phones with data? And, why is a military discount only 15% and an employee discount 17% to 20%? Off topic, sorta, but I do not understand that at all.
For your 1st question, it would depend on how much data you choose for your allowance on the Share Everything Plan. The more the data, the more the discount. With the Family Share plan, you would get the discount on the Primary line + 1 of the data packages as long as it qualifies. Unlimited data qualifies and also tiered data ABOVE the $30 for 2GB/month.
Discounts are between Verizon and the group receiving the discount. The military discount is only 15% because that is what was negotiated.

Legal Counsel Regarding Employee Discount Program

Has anyone sought legal counseling regarding the validation of the Employee Discount Program? When I set up my account with Verizon and presented proper document, 3 years later I was informed that my discount was never applied. I called & they opened up an EMEU research request for me. Now, Verizon keeps on going back and forth that the plan I am on never qualified for the discount &/or that they can't assist me because the discount is now being applied (within up to 2-3 billing cycles) now that I have provided documentation again. I have been working for the same company since I set up my Verizon Account. On top of that, I tried contacting Customer Support twice today and having them disconnect on me both times! Finally, I was able to get a hold of a Representative to give me corporate address and phone number to see if they could assist me. Hopefully, before I reach out to legal counsel....

Verizon Wireless's Customer Agreement two sections excerpted.
"HOW AND WHEN CAN I DISPUTE CHARGES?
If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE."
"HOW DO I RESOLVE DISPUTES WITH VERIZON WIRELESS?
WE HOPE TO MAKE YOU A HAPPY CUSTOMER, BUT IF THERE'S AN ISSUE THAT NEEDS TO BE RESOLVED, THIS SECTION OUTLINES WHAT'S EXPECTED OF BOTH OF US.
YOU AND VERIZON WIRELESS BOTH AGREE TO RESOLVE DISPUTES ONLY BY ARBITRATION OR IN SMALL CLAIMS COURT. YOU UNDERSTAND THAT BY THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. WHILE THE PROCEDURES MAY BE DIFFERENT, AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS' FEES, AN ARBITRATOR CAN AWARD THEM TOO. WE ALSO BOTH AGREE THAT:
(1) THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT. EXCEPT FOR SMALL CLAIMS COURT CASES THAT QUALIFY, ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS AGREEMENT OR FROM ANY EQUIPMENT, PRODUCTS AND SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY SUCH PRODUCTS OR SERVICES), INCLUDING ANY DISPUTES YOU HAVE WITH OUR EMPLOYEES OR AGENTS, WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") OR BETTER BUSINESS BUREAU ("BBB"). YOU CAN ALSO BRING ANY ISSUES YOU MAY HAVE TO THE ATTENTION OF FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCIES, AND IF THE LAW ALLOWS, THEY CAN SEEK RELIEF AGAINST US FOR YOU.
(2) UNLESS YOU AND VERIZON WIRELESS AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. FOR CLAIMS OVER $10,000, THE AAA'S WIRELESS INDUSTRY ARBITRATION ("WIA") RULES WILL APPLY. IN SUCH CASES, THE LOSER CAN ASK FOR A PANEL OF THREE NEW ARBITRATORS TO REVIEW THE AWARD. FOR CLAIMS OF $10,000 OR LESS, THE PARTY BRINGING THE CLAIM CAN CHOOSE EITHER THE AAA'S RULES FOR CONSUMER DISPUTES OR THE BBB'S RULES FOR BINDING ARBITRATION OR, ALTERNATIVELY, CAN BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT. YOU CAN GET PROCEDURES, RULES AND FEE INFORMATION FROM THE AAA (WWW.ADR.ORG), THE BBB (WWW.BBB.ORG) OR FROM US. FOR CLAIMS OF $10,000 OR LESS, YOU CAN CHOOSE WHETHER YOU'D LIKE THE ARBITRATION CARRIED OUT BASED ONLY ON DOCUMENTS SUBMITTED TO THE ARBITRATOR, OR BY A HEARING IN PERSON OR BY PHONE.
(3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA OR BBB PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. NO CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. ANY QUESTION REGARDING THE ENFORCEABILITY OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR.
(4) IF EITHER OF US INTENDS TO SEEK ARBITRATION UNDER THIS AGREEMENT, THE PARTY SEEKING ARBITRATION MUST FIRST NOTIFY THE OTHER PARTY OF THE DISPUTE IN WRITING AT LEAST 30 DAYS IN ADVANCE OF INITIATING THE ARBITRATION. NOTICE TO VERIZON WIRELESS SHOULD BE SENT TO VERIZON WIRELESS DISPUTE RESOLUTION MANAGER, ONE VERIZON WAY, VC52N061, BASKING RIDGE, NJ 07920. THE NOTICE MUST DESCRIBE THE NATURE OF THE CLAIM AND THE RELIEF BEING SOUGHT. IF WE ARE UNABLE TO RESOLVE OUR DISPUTE WITHIN 30 DAYS, EITHER PARTY MAY THEN PROCEED TO FILE A CLAIM FOR ARBITRATION. WE'LL PAY ANY FILING FEE THAT THE AAA OR BBB CHARGES YOU FOR ARBITRATION OF THE DISPUTE. IF YOU PROVIDE US WITH SIGNED WRITTEN NOTICE THAT YOU CANNOT PAY THE FILING FEE, VERIZON WIRELESS WILL PAY THE FEE DIRECTLY TO THE AAA OR BBB. IF THAT ARBITRATION PROCEEDS, WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED LATER, AS WELL AS FOR ANY APPEAL TO A PANEL OF THREE NEW ARBITRATORS (IF THE ARBITRATION AWARD IS APPEALABLE UNDER THIS AGREEMENT).
(5) WE ALSO OFFER CUSTOMERS THE OPTION OF PARTICIPATING IN A FREE INTERNAL MEDIATION PROGRAM. THIS PROGRAM IS ENTIRELY VOLUNTARY AND DOES NOT AFFECT EITHER PARTY'S RIGHTS IN ANY OTHER ASPECT OF THESE DISPUTE RESOLUTION PROCEDURES. IN OUR VOLUNTARY MEDIATION PROGRAM, WE WILL ASSIGN AN EMPLOYEE WHO'S NOT DIRECTLY INVOLVED IN THE DISPUTE TO HELP BOTH SIDES REACH AN AGREEMENT. THAT PERSON HAS ALL THE RIGHTS AND PROTECTIONS OF A MEDIATOR AND THE PROCESS HAS ALL OF THE PROTECTIONS ASSOCIATED WITH MEDIATION. FOR EXAMPLE, NOTHING SAID IN THE MEDIATION CAN BE USED LATER IN AN ARBITRATION OR LAWSUIT. IF YOU'D LIKE TO KNOW MORE, PLEASE CONTACT US AT VERIZONWIRELESS.COM OR THROUGH CUSTOMER SERVICE. IF YOU'D LIKE TO START THE MEDIATION PROCESS, PLEASE GO TO VERIZONWIRELESS.COM OR CALL CUSTOMER SERVICE FOR A NOTICE OF DISPUTE FORM TO FILL OUT, AND MAIL, FAX OR EMAIL IT TO US ACCORDING TO THE DIRECTIONS ON THE FORM.
(6) WE MAY, BUT ARE NOT OBLIGATED TO, MAKE A WRITTEN SETTLEMENT OFFER ANYTIME BEFORE ARBITRATION BEGINS. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. IN THAT CASE WE ALSO AGREE TO PAY ANY REASONABLE ATTORNEYS' FEES AND EXPENSES, REGARDLESS OF WHETHER THE LAW REQUIRES IT FOR YOUR CASE. IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU THAT AMOUNT.
(7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.
(8) IF FOR SOME REASON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SUBSECTION (3) CANNOT BE ENFORCED, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY.
(9) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERIZON WIRELESS AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND VERIZON WIRELESS UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT."

Did you receive an unsolicited promo offer and after accepting realize your employee discount was dropped?

This is EXACTLY what happened to me! About two months ago, I received a text from Verizon stating,
"Verizon appreciates your loyalty. You are currently on the $50/2GB plan. You can now get an extra 2GB of data per month for the same price you pay now. There's no change to your voice plan or contract. Would you like to move to this new plan?"
Of course, I was tempted but thought it was too good to be true. So I called Verizon and spoke to customer service. I basically received the same message - nothing would be changed other than increasing the data plan to 4GB; the monthly rate and contract would remain the same. And I accepted the offer because it was so good!
Now, two months later I find my monthly rate is higher by ~$15. The first month, I called and received a credit - the customer service agent could never figure out why my employee discount was automatically dropped, but ensured me it wouldn't happen again. It was easily resolved and only cost me about 30 minutes in time to call in to get a resolution.
Then I get the next bill... I just chatted with customer service again this morning for this month's bill and suddenly the game has changed... I was told "promo" plans have never been allowed to receive employee discounts. Confuse me?!?! I would imagine this is something that should have come up sooner!
At any rate, I now was forced to go back to the original plan to ensure my bill would remain the same. However, I'm fuming that a company as large as Verizon could use such trickery and get away with it. It's frustrating that I have to babysit my bill and now have been misled. Here I was thinking Verizon's customer service with superior when in reality my "loyalty" plan was designed to cost me more money! Be aware when excepting these offers and they are ultimately a sales scheme.

Well your very welcome just want to be clear there is a BIG difference between loyalty plans and loyalty Data. The data makes no change to the plan at the same rate, the plan changes you to one of the lower amounts possible not allowing the discount to apply to the acct. which is why online when checking the status you can still see you are valid but its not reflecting, unfortunately with this problem VZW cant really apply the discount because its a system reading not a mess up on an agents part. If you contact employment validation they will actually tell you the accurate info which is exactly as im explaining (1-800-890-8007) hope they clear it all up for you.
have a great day all

Employee Discount (from the company you work for, not Verizon employee)

When trying to pre-order or now order an iPhone 4s while logged in to our account we get a message:
"Employee Discounts will not be applied to this order, do you want to proceed?"
If you say no then you exit, if you say yes then sure enough the voice, text, and data plans all are full price and do not show our normal discounts. Order any other phone on a new line and they appear, order an old iPhone and they appear, but not on a 4s or the new 8gb 4. I am not going to check with a 2 year contract showing a full price per month.
If I try via the company link over at AT&T you could pre-order / order and get the company discount. I have not checked Sprint.
I was not expecting a discount on the phone, we never got those on any iPhone or many of the top 'droid models. I was expecting to keep the discount on the monthly voice and data dollars as we have been getting for years.
Is this an error or perhaps the discounts are going to return after the launch excitement dies down?
Thanks

s2000 wrote:
Thanks for the replies. We are supposed to get 19% off voice and I think 20% off data.
The thing that bothers me is that if I choose anything except the 4s or 8b 4 then it shows me the discount on the service (none on the phone). It shows this as you pick the plans and again on the order summary screen.
If I choose a 4s phone then (in addition to the warning message) it shows no discount on the service at all. In addition you can't change the billing info - it is all greyed out. Any order except 4s and you can modify the bill and ship info without a problem.
So even though you SAY the discount should apply to the bill, I would be more comfortable it the ordering process actually reflected the discount - as it does for any other phone order. Having a phone rep tell me the discount applies is worthless as that is not something you can take to the bank. I guess I will wait until VZW fixes the ordering process for the 4s models...
This same message existed during the Feb upgrades. If you search the forum you should be able to find these concerns. I upgraded and the same warning popped up. I have a 20% data discount and 16% voice discount. My discount did not disappear. Are you changing your plan during the order? If not, then changes to your account aren't being made. If you are changing to a global plan then it's possible the discounts don't apply to that (not sure if they exclude global plans) but otherwise, the discount on data and voice remains. Call CS and ask for a supervisor to get them to give you an answer so that you can be more at ease.

Employee Discount Rate on second lines

I know that the employee discount is $34.99 and data is $29.99 as others have mention.
For my secondary lines @ $9.99, Can I add,
$15 texting
$5.99 insurance
...some other feature to equal or above $34.99 to get the discount?

The employee discount is only applied to the primary line - if the plan is $34.99 or higher, and the discount is taken on the amount applied to the primary line. Not all companies offer a discount on the data plan either; it may only apply to the calling plan portion.

Help please, with answer about employee discounts

In another thread on here a self identified VZW support (Katie) rep answered the question concerning how employee discounts would apply to everything plan. According to 2 separate call center reps, her answer was INCORRECT. If in fact she was not correct, would the moderator please remove the answer, or if she WAS correct, maybe a link to the documentation would clear things up for us wondering.

Katie is WRONG. It says right here on Verizon own employee refernce guide that it comes off the data part.
http://www.droid-life.com/2012/06/12/verizon-share-everything-data-plans-applying-corporate-discounts-tablets-no-longer-subsidized-or-discounted/

Grandfathered Alltell users and Employee Discounts. Taken away!

I originally had a Alltel plan with a Blackberry, and switched to Verizon when they bought Alltel out I bought a Droid when they first came out. I was told nothing would change, and for the last 2 years nothing did. I work for Citigroup which had a discount for employees through Alltel and with Verizon. However in March/April of this year I decided to upgrade again to a Thunderbolt. Once again I was told nothing would change, however on my next bill I was not given a Employee discount! I called and talked to a very nice represenative that was unsure why I was not recieving my discount but said that he had fixed it for me and I should no longer have any trouble. This happened for the next two bills and twice more I was told YES you do have the discount for your plan and we will fix it for you. Today I recieved my bill and once again...Once again the discount was not applied.
I called today and went through the same motions as before. Only this time I was told that yes it did show I had a discount but because of a update they made in March 2011 I would no longer recieve my discount because my plan was originally with Alltel even though it was supposedly grandfathered in. I have had this discount with Verizon for the last two years with no problem and now without warning It has been taken away. I'm unsure why I am being punished for being a former Alltel customer but apparently I am. I was told today that I could switch to a Verizon plan and they would gladly give my discount back......however I have unlimited data on my phone and as of 7/7/11 you now are required to pay. So that seems unreasonable to me. Also I was never informed that by keeping my Alltel plan I would eventually lose any company discount, otherwise I would have switched plans when I bought the droid. This is most defintely the worst experience I have had with Verizon.

PH78 wrote:
FRIENDS & FAMILY10 S/P 500
Contract Ends on 04/15/13
But I was told that if I wanted my company discount back I would have to re-do my contract/plan to a Verizon one. At that point I would lose my unlimited data usage as well but they would gladly give me my discount back....
What you wrote makes sense, that is exactly how I saw it as well, until a couple of days ago. Funny thing is, I am told that my discount shows on my account and also shows that it should be applied. However since I came with Alltel, and as of some update they made in March..they have taken away Company discounts for those that were grandfathered in from Alltel. I just do not see how this is justified.
Edit** Yes I re-registered for the discount when this happened the first time. But am told my discount is on my account already.
the discount is based upon a contract between the carrier and your employer. with alltell gone, it reverts to verizon.
they old alltell contracts have possibly expired, and now they are becoming verizon contracts.
you need to talk to your company cell phone person and find out what the contract is

Why is my employee discount being taken away?

I recently signed up for the unlimited talk and text and asked specifically at that time if my employee discount still applied and the answer was yes. The price I was quoted during that conversation reflected my complany discount. I have since been billed the regular rate and a Verizon rep said this was wrong and it would be changed. It was not. Now I'm being told by a Verizon manager that because this program is such a good deal and a special deal that complany discounts do not apply. I went back and reviewed current information availabe on the unlimited talk and text and find no where, where it says employee discounts do not apply. No where on my contract does it that curxrently. I find this is desceptive and quite possibly illigegal.

Well if my plan as described above is a loyalty plan than I am still receiving my 20% employer discount . I spoke to a supervisor I believe in the retention department and she put my plan together. My loyalty plan also Included $100.00 credit towards my next bill and 6gb data.
If I do have a loyalty plan I am sure I am not the only one on a loyalty plan which also includes my employer discount.

Regarding no employee discount message! Please Read everything and you will know

come on does anyone read what the sign says anymore? The first page when you go to www.verizonwireless.com/iphoneorder says in big bold letter PLEASE READ BEFORE ORDERING
It then goes to say, that employee discounts on plans will be honored. It also goes on and says that you will not see it during checkout, but it will be applied to your monthly discount... Then it gives a link and says after you receive your iphone to go to this webpage to make sure employee discount is still on phone.....
I mean why doesnt anyone read anything before ordering.... Verizon would be a genius if they put in big bold print, that you where signing a 10 year contract, and had to give your first born child up, because no one would care.... This is a contract your signing you should read everything! Then maybe people wouldnt need to ask all these questions...
Sorry hope everyone enjoys there iphone just get sick of people asking questions that are already answered if they just looked

I am one of those people interested in what you speak of. I looked at your link and it doesn't mention anything of the sort. I have completed placing my order and the only thing I saw was the first question in BOLD is the message you refer to in the subject. Can you post the link to the information you write about so I can see what you are saying for myself? When you can do that, then beat me up for not reading.

Can I get an employee discount on a family member's line?

My employer participates in the Verizon's employee discount program. The line/plan I would like to get an discount is my husband's line which is a different cell # from my # (provided via work). Can his line be eligible for this discount? When I tried to register his # for this discount, it said 'the provided information doesn't match the account profile'.

So you have a phone provided by your work which you do not pay for?
Your husband has a Verizon account with 1 line which I suppose is in HIS name? You would like to apply YOUR employer discount to HIS line.
First of all, you would have to take over his account by performing an AOL(assumption of liability) in order to have your husband's account in your name. He is not the employee, so if the account is in his name it would not be eligible for YOUR employee discount. Once you put the account in YOUR name, the line would become eligible.
The answer, though, is yes you can put an employee discount on a family member's line as long as the "account" is in your name.

Lockbox Issue with payment on exact day as Cash Discount Days 1 Due Date

Dear Gurus
We are running into an issue in as much as when we receive a payment against our Lockbox on the exact day as the Cash Discount Days 1 due date the system posts this as an on account posting as opposed to applying the cash against the open receivable and posting the difference to the Cash Discount Account.
E.g. Invoice 10000 Payment term 34 days 2% Net 35. I created the AR invoice today with invoice date and posting date of Oct 9, 2009 and posted the same. Received payment $ 9800 on Lockbox file today Nov 12 using the BAI2 format Lockbox file and found that the system did not even show the invoice # on the Lockbox reports but it recognized the customer based on the MICR # and posted an on account payment. It gave the error" F5 263 Difference too large for Clearing"
The users have prior complained that this situation arises in F-28 as well where they would have to force the discount instead of the system recognizing the same if cash was being applied on the same date as the Cash discount Days 1 due date.
Any help in this regards will be geratly appreciated and points awarded.
Regards
Satpal Narang

Hi Satpal,
Please check the net due date of the document which you are trying to do the payment. As it is critical information to calculate the cash discount.
I hope this helps.
Regards
Ravinagh Boni

Employee Discount and Loyalty Plan

Back in June of this year I contacted customer service to change my plan. I was told about the new Loyalty Plan. My concern was whether or not my employee discount would still apply. The customer service rep checked into it and told me yes. So I made my decision to take the new plan, and commit to a new contract, based on the idea that the plan would be $60 per phone minus the discount which would make each phone $48. This has been the case for months. Even last month, November, Verizon sent me a document to verify I was still eligible for the employee discount. I filled it out and sent it in and got confirmation that I was still qualified. Then the December bill came in and it was $25 higher. When I checked into it I was told that the customer service rep made a mistake and I should have never got the discount. When I checked this forum I found out that a lot of people were told the same thing and made their decision based on still getting their employee discount. This seems like to me that Verizon changed their mind after starting the program and now the consumers are getting a bad deal. This is a breach of contract since I took on the new commitment based on the employee discount still being in effect. My wife and I have been with Verizon for over 13 years. I feel that we have been lied to and that Verizon is refusing to honor their contract with us. They are going to lose our business and we will move our money somewhere else if they don't fix this. They should at least honor what we agreed to until the end of our two year contract. Then they can change the amount legally. This also means that having a contract with Verizon means nothing to them and they have no honor or integrity. So starting today I will start looking for a new carrier because as far as I am concerned my contract with them is null and void the minute they raised my bill and eliminated my employee discount. If they agree to fix the problem, then I will keep their service.

DaleGolds,
We appreciate your loyalty and I’m glad we were able to locate a plan which will help you save. I regret to learn you’ve had this type of experience with a Loyalty plan. We definitely don’t want that to be the case, as these are special plans, especially designed to help our long-time customers. I certainly want to address all your concerns and apologize for the misinformation that may have been provided.
Our goal is to ensure you are billed correctly, and if the plan mentioned is not the best fit for your needs, we are happy to bring you back to the old one. The Loyalty plan you mentioned is designed for single-line users and it is correct the employee discount offered by your company does not apply. It’s always our intention to be honest with you and though this change (discount not applying) is not a breach in contract, it is stated in the agreement the change of eligibility can chance at anytime. This is the case of why the discount would not apply.
AdaS_VZW
Follow us on Twitter at @VZWSupport
I definitely don’t want to lose you as a customer and I’m prepared to do everything I can to help. Please let us know if you would like to change back to your old plan, so we can confirm it is eligible to receive your discount.

Employee discount applied to international data

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