Employee Responsible relationship flow to ECC

Dear all,
We are maintaining Employee responsible relationship to each customer in CRM.
And we are expecting that Employee number would be visible in ECC system --- in Customer Master -
Sales Area Data -
Partner Functions tab -
Employee Responsible Partner Function.
We have maintained identical numbers for employee in both systems.
I mean to say we have taken employee number from HR system (PA30) in ECC and we have given it as a external number to the Employee Business Partner.
Customer Record is uploading perfectly from CRM to ECC, but relationship to Employee is not at all appearing in ECC customer.
We have been struggling to solve this issue quite a long time.
I need some one help to resolve this issue, your suggestions will be highly appreciated.
thanks in advance
Raghu ram.

Hi Raghu Ram
follow the guide i hope it may help u
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/84dd0c97-0901-0010-4ab2-9849fba57e31
Reward points if helpful
Cheers
Ranga

Similar Messages

Automatic determination for Sales personnel / Employee responsible in sales

Hi Gurus,
Help me out in automatic determination for Sales personnel / Employee responsible in sales order. I have tried in Partner determination, it is not working.
Regards,
sushil

There can be few options:
Option 1: In the customer master partner determination, add the Sales Person and Employee responsible partner functions and mark them as mandatory. In the Sales Order Header Partner Determination, add the same and mark them Mandatory. Then during order processing, the relevant Sales Person and Employee responsible will flow in the order header partners
Option 2: Mainatin a Z table based on Sales Area / any other specific parameter / Sales Person & employee responsible. You can improvise the table parameters as per your business needs and requirements.Then in the order user exit MV45AFZB in form_userexit_move_field_to_VBAK you can read this z table and get the sales person and employee responsible. May be you can add these two fields in Order Header- Additioanl Data B tab and populate them thru this program.
Hope this helps
Regards
Sai

Transfer of Employee responsible from CRM to ERP

Hello,
I've replicated employees from ERP to CRM. I create a new corporate account in CRM. I assign an Employee Responsible. On the relationship, I assign a sales area and the partner function Sales Representative. I also maintain other sales area data like payment terms. I transfer the account from CRM to ERP. The Sales Representative is not transferred to the partner function PE in the customer master in ERP. Why not?
I have done the following IMG-settings:
IMG: Customer Relationship Management => Basic Functions => Partner Processing => Data Transfer => Distribution of Partner Functions from SAP ECC into CRM
Partner function ERP    Partner function CRM
VE (PE)                 00000014 Employee Responsible (CRM)
IMG: Customer Relationship Management => Basic Functions => Partner Processing => Data Transfer => Distribution of Partner Functions from CRM into SAP ECC
Partner function CRM    Partner function ERP    Type ERP
00000014                VE                      PE
When I at a later stage edit the customer in VD02 in ERP, I add partner function VE manually.
When I then open the account in CRM, the sales representative added in ERP appears with the relationship "Has the Responsible Business Partner", CRMH06. I would have expected it to be "Has the Employee Responsible".
Any ideas are greatly appreciated.
Kind regards,
Johan Wigert

Hello
Presently i am working on the same scenario,where i am trying to add employee in ECC and want to have the same BP in CRM under relationship tab as Employee Responsible but i am getting the following bdoc error
BP relationship C8323A4AA5D53555E1000000A05CCCAD 496E713643771182E1000000A05CCCAF BUR011: following errors occurred
Message no. BUPA_MW_EXCHANGE020
Relationship IEQ0002007496 IEQHR10048702 IEQ0000000000000000 do not exist
I maintianed the said custo settings in CRM with rel cat BUR011
Note: Employee number in ECC is say.. 9999 but in CRM the same employee is replicated as HR9999,hence will this creates any problem for relationship not to replicate from ECC TO CRM.
please let me know what needs to be corrected
Regards
Phani
Edited by: Phani Kumar on Jun 19, 2009 2:28 PM

Territory and partner determination procedure for employee responsible

Hi CRM team,
I have a little issue for you I'll be very thankfull if someone could help me.
There is the organisation of the territory management in the company I'm working for:
-Country
-Region
-sector
*each sector have a determination rule based on 1 condition "1 field from the BP Header (customer)"
*each sector have a position assigned to it. (Organisational model PPOMA_CRM) And there is 1 or 2 employee affected to each position..
*When creating an activity,*
*First thing I enter the Account (customer: activity partner)*
*I would like the system to determine the employee affected to the sector of the BP as the employee responsible.*
Any Idea?
For the moment, I'm searching in the partner determination procedure. But the standard access sequence Business Partner Relationships: Activity Partner -> User dont work.
There is some sitting from my IMG:
The partner fonction Employee Responsible is with
*fonction category: employee
*usage: CRM
*Relationship category: Is the employee responsible for
Partner determination procedure:
In the acces sequence, I put a dialogue seq 15 :
Business partner from territory
And in the detail on source, I put:
Fonct. categ. : Employee
Usage: CRM
It dosn't work...
I don't know if I'm am searching in the right place.
Could you help me with a solution to have the needed system behavior????
Thanks a lot for your time and your help.
Best regards,
Ahmed.

Hi Ahmed,
After created determination rules for territories have executed the report CRM_TERRMAN_PROC_REL for initial option?
Once territories and determination rules are created, you need to run the above report in Background(schedule a batch job) which will establish relationships between the territories and corresponding attributes. You need to run this report every time there is a change in determination rule of create/change territories.
This should resolve your problem
Regards,
Priyanka

Change Employee responsible

Hi we ware using SAP CRM 2005.
we have assigned the responsible employee to every customer. We now want to exchange the business partner for the relationship employee responsible.
Is there a chance to delete or restrict the validity for all existing relationships to the former employee responsible and to create a new relationship of the type employee responsible for all relevant customers? (Mass-change)
Oliver
Message was edited by:
Oliver Bitterwolf

Try this BadI, COM_PARTNER_BADI.
Cheers,
cady.

Responsible Organisation determination by Employee Responsible

Hi Experts,
In our scenario the sales representative is assigned via the relationship to the business partner. When creating an activity or opportunity the responsible organizational unit should be determined from the partner function employee responsible in the transaction (which get determined from the BP relationship). Does anyone know how to achieve this.
There is a rule available to the determine organizational unit from the user logged in but no specific rule for scenario described above. The challenge thus is to modify the input of the container for this new rule so it gets populated with the BP of the employee responsible instead with the BP of the user .
Detailed:
Master Data
Customer Y has Sales Manager Y
Transaction
Customer Y
Employee Responsible: Y
=> Determine responsible organizational unit from employee responsible Y.
Best Regards,
Erik

Hi Oliver,
Also for Organisation determination some steps are required.
1. Creat organisation model with division and distribution channel, sales org and sales office
2. In BP (org) for sold to party or Sales prospect enter the required data in sales area data tab. with division and distribution channel.
3. Go to SPRO >IMG>CRM>Master data>Organisation>org determination>define rule
ther u have to specify the structure of org model. And most important is Attribute set it as per your requirment.(e.g.partner no)
4. Go to SPRO >IMG>CRM>Master data>Organisation>org determination>define responsibilty
5.creat org data profile e.g. ( z_orgpro_oppt)
6. Add this profile in transaction type.in Go to SPRO >IMG>CRM>Transaction>Basic settinf Define transaction type
7. Add the Partner determination profile having Emp responsible with unique Access sequence ( it would be " data from org" )
8.In Easy Access open the same transaction (e.g. opportunity)
9. putt BP No in sold to party
As u enter the BP No in which u have enter the sales area data it will generate the Pop Up regarding Orgnisation , select one whatever is required
again it will display another PopUp i.e combination of Sales org + division+distribution channel.
select one
Now It will generate PopUp of Emp responsibble select one who is actually responsible.
Result:--
It will automatically populate the data in basic data tab and in organisation tab.
<b>Reward points if it helps!!</b>
Best regards,
Vikash.

Employee Responsible comes Empty On Account Creation

Hi experts!!
We are creating Accounts using BAPI_BUPA_FS_CREATE_FROM_DATA. So far we had no problem, but the last two days the Employee Responsible field comes empty in Account Overview Page, even though the user who runs the program with the BAPI is assigned to the Organizational Model..
Any ideas????
Please help!!!

Hi,
I have put the breakpoint in GET_EMPLOYEENAME and when ever i try to create an account it hits here. This method gets the name of employee from Employee ID Which is part of STRUC.PARTNER2. In this context node GET_PARTNER2 is not greyed but SET_PARTNER2 is green.
The Context node Employeeresponsible has not been enhanced. Its in grey . I guess this means its not enhanced. Though we have enhanced the view BP_HEAD/AccountDetails with z context nodes, which are not grey.
What should i do to disable the assignment of employee? why is this relationship assigned automatically?
Regards,
Shaik

Employee responsible is not determined in partner determination- Transaction

Hi Experts,
Partner determaination in Activity. Eg : Sold to party :1001051, Employee id : 80007 and sales employee id: 80005.
under BP Sold 1001051 has relationship employee responsible 80007 relationship is maintained.
In the org model under the Sales org postion sales employee : 80005 is assigned.
we have created a partner determination procedure with partner functions 10 as Sales employee with category employee and relationship category as Bur011 as employee responsible and partner funciton 20 as employee with the same category and relationship category.
In the PDP we hace created acccess sequnece with 10 CRM_partner_org data with the rule configured to get the sales employee.
Access sequence 20 as CRM_Partner_business partner relationship to get the employee relationship from BP.
When we create the activity the partner determination is happening and under the partners tab we find the
sales employee = 80007
Employee = 80007
Now in the partner determination access sequnce 10 is not working, system is filling up the value of employee 80007 in the sales employee feild.
we have checked the rule and simulated the rule, we are getting the correct result of the postion and the agent -user assignment as 80005. but when we create a activity it is skipping access sequence 10 and by default fills up the value from the BP relationship Employee responsible 80007(employee) to the sales employee partner function.
If we are having 2 persons as employee in BP, the partners are filled twice. for example : Sold to party :1001051, Employee id : 80007, 80006 and sales employee id: 80005.
in Partner assignment block we are getting output as, it is not takind sales employee id 80005.
sales employee = 80006
sales employee = 80007
Employee = 80006
Employee = 80007
Please help me with a clue how to fix this issue.
Regards,
Karthik

Hi Karthik,
You can proceed with debugging the access sequences. The access sequences are hit via BADI : COM_PARTNER_DETERM and the implementation to chose is with the filter = source name.
Eg: CRM_PARTNER_DETERM_C for relationship based access.
/Hasan

Employee responsible for an Account - How to delete

HI,
When ever we create an account , the current user is assigned as employee responsible automatically to that account. The relationship "Has employee responsible: is in the relationships assignment block.
All this is happening automatically. I checked the rule policy for context " Account and contact management" and there are none standard delivered by SAP. though i have created one to assign employee based on city which is not relevant for our issue. We are in CRM 7.0.
is this a Bug or we missed something?
All Inputs are appreciated.
Many Thanks,
Shaik

Hi,
I have put the breakpoint in GET_EMPLOYEENAME and when ever i try to create an account it hits here. This method gets the name of employee from Employee ID Which is part of STRUC.PARTNER2. In this context node GET_PARTNER2 is not greyed but SET_PARTNER2 is green.
The Context node Employeeresponsible has not been enhanced. Its in grey . I guess this means its not enhanced. Though we have enhanced the view BP_HEAD/AccountDetails with z context nodes, which are not grey.
What should i do to disable the assignment of employee? why is this relationship assigned automatically?
Regards,
Shaik

Partner determination based on Employee Responsible for Sale Office

Hi,
In our Project We triggering work flow from lead to sales manager. The Sales Manager is assigned to sales office. We used access sequence CH08 to determine the sales manager in Partner determination but the work flow is triggered to Employee responsible for Sales Group.
The access determines the Employee responsible for org unit and sales group is selected as org unit in lead document. So the employee below the sales Group is selected in sales manager in Partner determination.
Can any one suggest how to select employee from Sales Office in Partner determination.
With regards
Selvam T

Hi,
I created my own role and modified a standard FM.

BP/Account - Employee Responsible

Hi,
I have created a BP/Account using the following BAPI
BAPI_BUPA_CREATE_FROM_DATA
Now the requirement is to assign a default employee responsible to it. I have used this bapi for this;
BAPI_BUPR_RESP_EMPLO_CREATE
Now my problem is - I cannot see employee responsible updated in WEB UI, but when I go to transaction BP and try to look newly created BP - the employee responsible is updated here in relationships.
Any idea why it's not coming in WEB UI. Do i need to use some other FM?
Thanks,

Hi,
You can try using the Function Module 'BUPR_RELATIONSHIP_CREATE'.
    CALL FUNCTION 'BUPR_RELATIONSHIP_CREATE'
      EXPORTING
        iv_partner_1    = partner1
        iv_partner_2    = partner2
        iv_relationship = rel_type
      TABLES
        et_return       = lt_return.
Kassindro

How to change employee responsible for open campaigns.

Hi,
I want to find out open campaigns and marketing attributes based on partner function i.e., employee responsible and these open documents I need assign to another employee responsible. Which function module I need to read the details and which fm is to change employee responsible. Please guide me which fm i need to use how I can change to another employee responsible partner function.
divya

Hi Divya,
If you are comfortable with the bol queries, you can execute the bol query services to get relevant data..
here is the sample code to get marketing attributes for a bp.. here you can read additonal attribute "partner function" to filter the data as per your req.
Marketing Attributes
DATA : lr_mktattr_coll TYPE REF TO if_bol_entity_col,
         lt_mktattr TYPE TABLE OF crmt_mktbp_attribute,
         ls_mktattr TYPE crmt_mktbp_attribute.
IF lr_buil_entity IS BOUND.
    TRY.
        CALL METHOD lr_buil_entity->get_related_entities
          EXPORTING
            iv_relation_name = 'BuilMktAttributeRel'
          RECEIVING
            rv_result        = lr_mktattr_coll.
      CATCH cx_crm_genil_model_error .
    ENDTRY.
    CLEAR lr_entity.
    IF lr_mktattr_coll IS BOUND AND lr_mktattr_coll->size( ) GT 0.
      lr_entity ?= lr_mktattr_coll->get_first( ).
      WHILE lr_entity IS BOUND.
        CALL METHOD lr_entity->get_properties
          IMPORTING
            es_attributes = ls_mktattr.
        IF ls_mktattr IS NOT INITIAL.
          APPEND ls_mktattr TO lt_mktattr .
        ENDIF.
        lr_entity ?= lr_mktattr_coll->get_next( ).
      ENDWHILE.
    ENDIF.
ENDIF.

How to assign employee responsible of service order to customer follow up?

Hi everyone,
     when i create a customer follow up for a service contract, my partner number is assigned to employee responsible by default. However i want the employee responsible for the service contact to be copied to the follow up.I checked the partner determination procedure, which is properly configured.
     And i also want to know, why my partner number is getting assigned to the employee responsible.
     I checked the corresponding node getter method, where the collection wrapper contains my partner number for the partner function employee responsible.
     Please suggest some solutions.

I'm saying that you didn't search SCN because your first post shows this. You didn't give any details neither how your PDP is "properly configured". If it'd have been configured properly you would not get the issue, right?
Another thing is if you searched SCN on partner determination you would find FM CRM_PARTNER_DETERMINATION_OW. This the API which is triggered from BOL layer. And the result is transferred to BOL layer and available in "collection_wrapper".
Now you gave some more tips. For example, that the same PDP is used for other transaction types. That's better.
First of all, as Nagaraj Sarangamath said. Check if your employee responsible partner function in the PDP has an access sequence which takes the employee responsible from preceding document prior to the access which takes the current user. Which access sequence is maintained in your PDP for employee responsible? What steps does it have?
Another thing which is Sigrid Wieshofer mentioned is how is your assignment of partner functions to business transactions in IC set? What is in the mentioned IMG setting?
One more tip is if the copy control is activated for activities in your system and has been set up for other transaction types except your Custom follow up. In the copy control you can actually handle partner determination as well.

Error while serching by employee responsible in CRM Interactive reportong.

Hello,
CRM interactive reporting experts ,
i am getting a error while serching records in report using employee responsible as filter criteria .
This error only come when the employee is assign to an org Unit .
please help me if any one faced this issue and help me to resolve. it is really high priority to me.
attaching error detail .

Hi Dev,
You may need to check the authorization error if any in SU53.
As soon as you get this error, try to check SU53 in CRM GUI.
Regards,
Mandeepak

How to avoid the "Enter Employee Responsible" error in an Opportunity

Hi CRM gurus,
My employer wants me to create a custom Lead Type (and an Opportunity Type) which will look just like the SAP default Lead (and Opportunity Type respectively), except that he wants a custom Partner Function called "Sales Person" instead of the two default Partner Functions "Sales Representative" and "Employee Responsible".
So, I made a copy of the PF "Employee Responsible" and named it as "Sales Person". I made a copy of the Partner Determination Procedure for both Lead and Opportunity Transactions. Deleted the PFs "Sales Representative" and "Employee Responsible", and added the PF "Sales Person". I made a copy of the Lead and Opportunity Transaction Types, and assigned the appropriate PF Determination Procedures. I got the Access Sequence and the Partner Determination Procedure right (checked it by clicking the button "Check Part. Determ. Proc"). I did all the miscelleneous minor changes that need to be done.
Now, when I create a Lead, and then create an Opportunity as a follow up document, and add a Product to this and try saving the Opportunity, I get an error message saying "Enter Employee Responsible".
It seems that the PF "Employee Responsible" is a required field in the SAP default Opportunity, but how can I avoid that in my custom Opportunity?
Even if we try to avoid this PF now, does it have any repercussions in the follow-up documents that get generated from this transaction (like Sales Quotation, Sales Order etc) or in any other way. How important is the PF "Employee Responsible", or better, what's the significance of this PF in the Opportunity transaction?
I'll appreciate any thoughts from you. I will instantly award max points for the correct answer
Thanks,
-Pras

Kai,
Thanks for your response. I have mailed you the screen-shots of my configurations. I did not know how to pass this info via SDN, hence I mailed it directly to your e-mail ID in your profile. I am sorry if that's not the right way to approach for help.
>>If you maintain an additional employee responsible, does it work then?
I have set the configuration "Only Functions Assigned to procedure" for the Permitted Functions in the Partner Determination Procedure. Hence, I do not have an additional "Employee Responsible" Partner Function in my list. This is to not permit the end-user to use other Partner Functions besides the mentioned here. The client wants to make this as simple as possible without giving too many options to the end-user (sales folks).
However, I will temporarily set this field to "All defined Partner Functions" and, enter a BP for Employee Responsible and let ytou know what I see.
Thanks a zillion for your help.
Thanks and regards,
-Prashanth

Employee Responsible relationship flow to ECC

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