Empty boxes instead of pictures

Hi all . Got a prob on my wifes mac i hope some one can help . Instead of getting pictures it shows a blank box with a question mark in the middle , this sometimes happens when web browsing and e-mails ( O.S Snow Leopard ) any ideas as to get the picture and whats causing this to happen .
Thanks Folks

Hi,
From the Safari menu bar click Safari / Preferences then select the Appearance tab.
Make sure: *Display images when the page opens* is selected.
If that box was already checked, try emptying the Safari cache more often either from the menu bar or Command + Option + E on the keyboard.
And check Safari / Preferences - Extensions. Might be an Extension causing a conflict.
Carolyn

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