Empty Controls & Functions Palettes

I am running Labview 13 SP1 on Windows 8.  When I open a new VI, the controls and functions palettes are completely empty.  I can load a VI that was created on a different computer into Labview on this computer and it will run fine, but I can't make modifications or add controls or functions.  Has anyone experienced this problem or does anybody have any suggestions?  
Thanks,
Aaron
Attachments:
BlankPalette.jpg ‏105 KB
MAX.jpg ‏241 KB

Thanks.  Yes, something is clearly messed up.  I am not running anything strange, just McAfee for antivirus/firewall.  I tried disabling the firewall and this did not fix the issue.  In comparing the location of vi.lib relative to an install on another computer (which works fine), the folder is in the same place.
This may be another clue, but when I do View>Quick Drop it causes LabVIEW to crash.
I have previously done a full reinstall in addition to the repair with no change in the problem.
Any suggestions would be appreciated.  Thanks.
Aaron

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