Empty error dialog when trying to sync (Windows 7 x64 + itunes 9)
Using Windows 7 Enterprise, 64bit and the latest x64 installer of iTunes (9.0.2.25) on a HP EliteBook 8530w.
Whenever I open iTunes, click on my iPhone (3G) and then select the "Info" tab I get an empty error dialogs popping up: See screenshot http://img214.imageshack.us/img214/1582/ituneserror.png
This dialog pops up a couple of times, one after the other. After I've dismissed them all, I can click sync and it appears to actually sync (both the phone and itunes tells me it's synchronizing). However, the empty dialog appears again during sync and once the sync has completed there hasn't been any changes to the phone
What I'm trying to sync is calendar and contacts from MS Outlook 2007. It used to work perfectly on this same computer running XP... it all happened after I re-installed the OS and upgraded to Win7.
I've searched through the internet and found various references to sync problems on vista/win7 on x64 although non of the symptoms seems to match mine (others were seeing bluescreens, frozen itunes etc.). Also, given the verbosity of the error dialog, it's quite hard to know what's wrong...
Has anyone even seen this problem or am I alone with this?
I was finally able to make it work. I'm so happy.
For some reason, perhaps it was pure desperation or maybe I had read it somewhere on the internet, I decided to set Outlook as my default mail application. Unbelievably, this made it work - the empty error boxes are gone and synchronization works like a charm.
So, when Outlook asks if it should be default mailer, answer yes. You can also configure this in Outlook or in the Windows 7 start menu -> Default Programs -> Set your default programs -> Outlook.
Just make sure that Outlook is default for everything it wants to be default to. My first attempt set it to "11 out of 13" and it wasn't until I selected to use it to "all file types and protocols that it can handle to default".
Anyway, I'm a happy user now and hopefully this can help others who are experiencing the same issues
Similar Messages
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Empty error dialog when trying to sync (Windows 7 x64 + itunes 9 and 10)
This post:http://discussions.apple.com/thread.jspa?messageID=11692653 describes my problem, but their solution did not work for me (setting Outlook as defauylt and use iTunes 9.2.0.61).
Basically what happens is that every 10 minutes or so, an error box (empty) will pop up - I have auto sync enabled. Switching to manual will stop it of course, but when I manually sync the error occurs. What is strange is that as far as I can tell, my data IS syncing to Mobile Me. It's like the error ocurs regardless.
Any other ideas on how to fix this?
Details: Windows 7 64bit, iTunes 10 (tried 9.2.0.61), 8 GB RAM, 1TB HDD RAID 0, 2 drives 500GB each - Apple updates run weekly.I was finally able to make it work. I'm so happy.
For some reason, perhaps it was pure desperation or maybe I had read it somewhere on the internet, I decided to set Outlook as my default mail application. Unbelievably, this made it work - the empty error boxes are gone and synchronization works like a charm.
So, when Outlook asks if it should be default mailer, answer yes. You can also configure this in Outlook or in the Windows 7 start menu -> Default Programs -> Set your default programs -> Outlook.
Just make sure that Outlook is default for everything it wants to be default to. My first attempt set it to "11 out of 13" and it wasn't until I selected to use it to "all file types and protocols that it can handle to default".
Anyway, I'm a happy user now and hopefully this can help others who are experiencing the same issues -
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a pop up appeared saying that itunes had occurred an error and has to close unexpectadly
Generate another of those errors and click the "Click here" link in the error message box. What ModName and ModVer appear for you in the box that comes up? (Precise text, please.) -
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CG -
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Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
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Error message when trying to sync calendars
I'm receiving the following error message when trying to sync my calendars only: "Invalid response received from .mac. Could not complete syncronization. Please try again later." I have no problem syncing Mail, Bookmarks, etc...
Does anyone knkow the solution to this?Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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It says: "The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite3.dll.
I have tried uninstalling and reinstalling iTunes and still get an error message when trying to sync my phone with iTunes
"iTunes could not back up iPhone ####, because a session could not be started with the iPhone."
The last time I tried to sync my phone (iPhone 3G S) with iTunes, everything seemed to freeze up at Stage 4 of the sync process.
Any advice????With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Reboot and see if all is well
In case that your OS is Windows 7 (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Paste file "SQLite3.dll" to the location.
5. Reboot your computer, it should not display that message, it should be clear.
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Hello aztecc16,
The following articles provide some useful troubleshooting steps and information that can help get your iPod to work correctly with your computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Also, while the following article is tailored for iOS devices, it does contain some further information and troubleshooting should you still be having issues getting your iPod to work with your computer.
1. Restart your computer.
2. Install the latest version of iTunes.
3. Verify that your computer meets the minimum system requirements. iOS devices require the following minimum version of Windows:
Windows XP Service Pack 3
Windows Vista
Windows 7
Windows 8
4. Download and install any available software updates from Microsoft.5. Connect the device directly to your computer; not to an external USB hub. Find out if your computer has USB 2.0 ports.6. Check that the Dock Connector or Lightning Connector on both the device and cable are clean of any lint or other debris. If possible, connect your device using a different Apple 30-pin to USB cable or Apple Lightning Connector to USB cable.7. Disconnect other USB peripherals from your computer, with the exception of your keyboard and mouse. After disconnecting these peripherals, restart your computer, connect your device, and open iTunes.8. Connect your device to a different USB port on your computer.9. Use the Task Manager to stop some Apple Services:
Launch the Task Manager:
For Windows XP: Press Control + alt + delete on the keyboard.
For Windows Vista, Windows 7 and Windows 8: Press Control + alt + delete on the keyboard. Then click "Start Task Manager". If Windows needs your permission to continue, click "Continue".
Click the Processes tab of the Task Manager. End each of these three processes by clicking in their names and choosing "End Process":
iTunesHelper.exe
AppleMobileDeviceService.exe
iPodService.exe
After ending these processes, reboot your computer, open iTunes, and test.
10. Connect your device to a different computer to determine whether the issue is specific to your computer.
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/TS3221
Cheers,
Allen -
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iTunes Store: About authorization and deauthorization
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