Empty Glossary - maybe not HHActiveX problem?

Hello, all.
I am experiencing a problem with the glossary on my published .chm file.
First off, it does not seem to be the 64-bit HHActiveX.dll registration issue discussed here (and several other places). I have the 64-bit dll registered.
The problem is that when I publish the .chm, on initial viewing it displays a completely blank Glossary tab (as is symptomatic of the wrong HHActiveX dll being registered, and discussed in detail in this forum). When I close that version of the file and reopen it, I get a better, but still empty glossary; it displays fields for Term and definition, but they're empty. My .glo file contains many terms. Here's what I see:
The Contents, Index, and Search tabs appear fine.
Here's what I've done to troubleshoot so far (none of these make any difference):
Searched every HTML Help forum topic that includes the word glossary.
Created a new dummy glossary and tried publishing with that one instead. (The fact that the problem persists when I created a brand new .glo file populated with a single dummy term and definition makes me think it's not an issue of incompatible characters in the .glo file.)
Deleted .cpd file and reopened the project.
Created a new window layout and published using that.
Any ideas?
I am using RH 9.0.2.271 on a Windows 7 64-bit PC.

Yeah, I'm thinking you need to report this to Adobe as a bug. Is this RoboHelp 11? If so, this would make the first report I've seen of this happening. The Glossary tab totally relies on the coding in that DLL. So perhaps something has gone wrong with it in this release.
Click here to visit the wish form/bug reporting form
Keep us posted on what happens. Hopefully Adobe will come back to you after you report.
Cheers... Rick

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I am using RHX5 to produce help in HTML chm format. I have 14
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